While I understand not taking on new clients, I had an emergency and was told no by the secretary…read more There wasn't even an attempt to try and see. I was never even asked my address or anything and I live in the village. Locals should be treated better and that was very un-neighborly.

Mike hazelwoods guys just replace my hot water heater What a…read moregreat job they did! Working in a very tight spot And same day service keep up the great work. Matt F.

We have used the services of Jim's Plumbing, Heating , and Electrical in the past and have always…read morebeen extremely satisfied with their work and their professionalism. The employees are always prompt in arriving and are courteous and willing to explain what and why they did what they did. Jim senior ran a great business and shaped the business into what it is today. We have never questioned the bill and always felt that we were getting our money's worth. It is comforting to know that the people you hire are honest and trustworthy. Today I had an appointment to check my furnace. We noticed the house was getting cool and the furnace did not turn on. We had a lot of company for Easter and I believe my grandson probably turned the furnace switch off accidentally. The service man was at the house for about five minutes. I do understand that people do have to get paid for their time but my house is ten minutes from Henderson and the bill was more than eighty dollars ($80.00). That does seem excessive but I learned a lesson and will mark the switch better so it doesn't happen again. I will also ask how much they normally charge for a service call and how much they get paid per hour. I have faith in this business and recommend them very highly but will ask for an estimate before work begins. In my opinion you will not find a better contractor in the area.

Money Hungary Shysters…read more I had Jim's Plumbing Heating and electrical come and fix my furnace. The 1st time they came, they fixed the problem and guaranteed me that they world came back if the furnace stated to act up again. While they were fixing my furnace, they seemed more concerned about getting home as soon as possible and chipped my kitchen counter in the rush. I was not impressed, but was happy to have heat again. 5 days later, the furnace stopped working again. When Jim's came back I asked if he was going to charge me for this visit and was told no. The technetium told me there was water in the tank and all I needed was a bottle of HOT. I went out and bought the oil treatment and put it in my tank and now everything is working fine. A week later I received a bill. I had no problem with the bill and paid it. A few days after that, I got another bill for the second visit. I was being charged twice for the same job. When I called Jim's, they told me I was being charged for two different situations. I had the same problem, 5 days apart, and was guaranteed that they would come back if the problem continued. They refuse to lower the charges, and I have dropped them as my plumbing, heating, and electrical guys. I also want to add that while they worked on my furnace, they kept trying to scare me into upgrading. They told me that my tank was installed wrong, my fuel filter is in the wrong place, and told me that I better have it fixed soon before something breaks and all my fuel ends up on the ground. I have since then had another heating company come over and tell me otherwise. I don't like and don't trust these people, and wouldn't recommend them to anybody.

Brian Peters Plumbing has been opening and closing our cottage (the water) for a couple of years…read more Brian is prompt, dependable and skilled. He answers texts promptly, provides complete explanations and can be fully trusted. His business seems well organized and you receive a prompt and reasonable bill.

I'm not sure it gets any better than these guys. Big thanks to Gregg and Logan for being timely,…read morecourteous, and very fair with their pricing. I would not hesitate to recommend to family and friends. I think that says a lot in today's world.

Installed our hot water heater. Gregg and Logan were very professional and did an excellent job!read more

Phenomenal experience from David! We needed our water filtration replaced in our home and was…read morereferred by a friend to David. He was able to complete the install within five days of calling him, which was great because we were moving. His work was tidy, timely, and crazy efficient. I can't believe how fast he was able to do what he did. Additionally, working with him was a very pleasant experience and extremely reasonable.

Matt and his crew came over to our place in Alex Bay and did an awesome job. On time, great job…read morecleaning out our gutters, windows, screens, sills and blinds. We will definitely have them back next year. Thanks!

I hired him to do my inspection on a home I was buying. He was friendly when I hired him but never…read moreresponded to my questions. When the inspection was done, he sent the report a week later than was promised. I asked for an extra Radon test. He charged a lot but I was okay with that because of the convenience. He did not give the report on that test until six weeks later, after many texts & calls. He only sent it when I left a voicemail asking for a refund.

Dan Smith was the man who inspected the home I am looking at. He was very good, checked all the…read morenooks and crannies. Made good notes and sent me a report quickly. Also explained to me everything he was doing and showed me everything he saw. I'd use him for ever house I buy.

Extremely timely & attentive, with excellent follow up. Rick & his guys were able to diagnose and…read moreresolve an issue we had been having with our plumbing for several months in a matter of days. I will definitely be recommending Rick to my friends & family!