Faresplanet.com is not an honorable travel website, do NOT use this website to book anything for your travels. It lead me to be able to purchase the perfect flight for an upcoming trip, the seats were in Economy. I was immediately contacted by an agent, they explained that my booking was on hold because the seats I booked were no longer available. I actually was trying to cancel my purchase and was pushed by the agent to upgrade to "First Class" for a very discounted additional rate. The agent made it appealing, as if he was doing us a huge favor. He also explained we would be getting a bonus of free checked bags in addition to this upgrade. Fast forward, not only were we NOT in first class, there was no free bag check. We never even received an eTicket from our purchase. Absolutely received nothing of benefit from the upgrade in our ticket. Shortly after our trip began, we received fraudulent activity on our credit card. The only thing we had used this particular card for was for purchasing our ticket through faresplanet. Over $3,000 of fraudulent activity. We called the company to ask them to make things right for us and what we paid for. They claimed it was our misunderstanding and refused to offer any type of credit or refund. Absolutely HORRIBLE experience through faresplanet.com, do NOT trust them. read more