I just got off the phone with whoever answered. She was yawning the entire time, even though she did apologize because she "just woke up." Well, so did I. Anyway, their "website" says they open at 8 o'clock. She sounded like she really did just wake up five minutes ago. I asked this woman about prices three times. Not once did I get a price! I told her several times what I wanted done. She kept telling me that it would be very expensive and that I should go with another option. Either she was selling herself short or trying to scam me out of a little more money. I understand that she charges different prices for different homes. I wanted a quote. I never received one... By the way, I thought I was speaking to a company. She and her husband do this as a job. I don't have a problem with that at all! My problem is with her charging me over $50 an hour for any additional work. I don't know what part of flat rate this woman did not understand, but I will be researching some other companies that will cater to my needs. I'm not rich, and this is the first time I've ever called a maid service. I would like to deal with someone more professional.
Update: Yes ma'am. That is exactly what happened. The only quote I got was online. When I talked to you on the phone, you couldn't quote me on anything. The only price quote you gave me was your hourly rate. You said it was very expensive, and I probably couldn't afford it! I then asked you, well how much is it and how do you know I can't afford it... You told me that your hourly rate could go over $50. That's because you have to pay your employees? You told me it would be just you and your husband cleaning my home. So, you need to pay yourselves. Smh... Also, I never said I had kids. I said I have a kid, and she's 12 years old. Lol Yes, I have pets. I have two cats that you won't even see while you're here because they hide from strangers like you. Also, when I requested my quote, nowhere did I ask for help cleaning up after my pets. My daughter and I do that. For you to say that my home hasn't been cleaned in two years is absolutely false and disgusting! Of course I clean my home! I requested a quote for a deep clean. I never once said that I haven't cleaned my home in two years. Don't put words in my mouth, especially when you are over here posting facts that aren't even close to being true. Get yourself more organized, and you will get more business. Not mine, but hopefully for your sake some others! read more