Absolutely wonderful breeder. We purchased 1 puppy from him, and shortly after, we purchased our…read moresecond from him. They are healthy, beautiful dogs. Phil is knowledgeable and readily available to answer questions.

Very nice breeder, he is a great guy from my experience with him. Very responsive and helpful…read more That being said, this dog has issues that I have never encountered as well as countless families close to my Basset and I. The amount of money this dog costs and the amount of issues it has physically and behaviorally is absurd. Permanent ligament damage due to deformed bones. Can't even take this dog on a walk without him collapsing, then can't walk for a day or two after. He been to two trainers, one of which is a hound dog trainer, and both apologized to me due to the fact that he couldn't grasp anything and was mentally "different" than the others and had physical limitations even as a puppy that aren't normal. He has three testicles and the most respected vet in town said "I have been doing this for 30 years and this is the most amazing perplexing dog I've ever seen, I'm so sorry". Even other Basset Hound owners in a club I am apart of have said I have been sold an overbred dog. Not sure if that's the case however I've been skeptical since seeing him and a two vets opinions. Not to mention seeing other bassets which showed me how the Basset I have is not normal or healthy. Again, the breeder was very kind and I'm sure others who have gotten his dogs have got very good and healthy Bassets, but I have not. He does not even look like those put in these reviews. This has been a very rough experience, this being my third puppy, very disappointed.

We adopted our first family pet here over a year ago. We love our doggy, they did a great job…read morematching potential pets to our family and lifestyle. Our dog gets excited whenever we go back for a visit. The people there really care for the animals. I would happily adopt from here again.

We have tried on several occasions over a 2-year time period to set an appointment on animals…read moreposted for adoption. No one answers the phone. We have tried on several occasions to visit in person over a 2-year time period to view animals and no one is around during posted hours. Today, a miracle! We talked to a lady exiting the gate who rudely said you must set an appointment. She did not know I was calling the number while my husband was talking to her. He noticed she looked at the phone ringing. She ignored the calls. It is our belief this "adoption center" is not amiable to adopting out the captured pets. We hope they are not unnecessarily euthanizing animals.

Very surprised to see such a low rating here. After reading the numerous 1-star reviews, I see why…read moreand it's because almost all of them are missing the point and judging it based on some preconceived idea or notion that isn't remotely applicable. To operate at such a large scale with incredibly thorough medical care imposes a high financial risk for any business let alone one that is focused on pets found in horrendous conditions all across the state. I cannot believe there is 1-star review for someone saying, "you should just go get a bred dog for these prices." That's a different can of worms which is incredibly unfortunate to even read as that completely defeats the purpose shelters work so hard for. Needless to say, I'd much rather pay more $$ for a rescue than a bred animal so someone can make a pretty penny forcing animals to give birth for their pocketbook's sake. Now, why this shelter is actually amazing and does not deserve anything less than 5 stars (other than strikes for employee customer service experiences as of course those are more than valid): The state of Texas is so behind when it comes to managing strays and animals in general across the state. There are so many shelters that resort to putting down animals as there is such a massive volume of pets abused, isolated, abandoned, etc. I won't get into that, but suffice to say, the state/conditions a lot of these animals come in with are less than stellar. This shelter goes above and beyond for Texas' animals' wellbeing and ensures they are healthy and well looked after, not stuck in cages all day long. Moreover, they reach out to other states who are much more kind to pets and bring literal truckloads of animals up interstates to deliver to folks who will love and care for them. I think that's fantastic as it helps provide a need in other areas while also lessening the incredible burden Texas has put on itself with its mediocre pet laws and prosecution efforts. TL;DR - I received the most amazing 1-year old "aggressive breed" from this shelter who is an absolute angel and fixture in our family. The amount of care and trust they put in has absolutely wowed me and I am sure to attend their fundraisers and help in other ways I can. If you are looking for a life partner, please go here and help support the tremendous things they do for Houston and the state as a whole. Know that your money will be much better served here than elsewhere and while you may have bad customer service experiences, just know that the people that work here are more animal people than people people lol and that's a good thing!

Three little Pitties matched me with my best friend. We had been looking on petfinder for weeks and…read morewas not hearing back from rescues. We were looking for a small dog and I originally had a puppy in mind. I was dead wrong. We were able to see the YouTube video showing our girl and FaceTimed with the foster. Our adoption coordinator was great and kept us updated throughout the process. The price was high for a rescue but the transport went flawless. Highly recommend!

I had to wait a day before writing this review, because I wanted to write it with a clear head. I…read morewas too disappointed and upset yesterday when I picked up my two airedales from the grooming. First off, they didn't have my appointment shceduled when I arrived with the two of them at 7:30am. But they went ahead and took them. I had made the appointment the week before, after calling around looking for a place that had experience grooming airedales. They were the first to tell me they were. In fact, shared with me that they had a couple of airedale clients they groom. Just in case, before turning my airedales over to the groomer, I told her specifically. that I liked a long beard and mustache, and not to cut them. I even went as far as to give her photos of how I wanted the "head", showing different angles. I even told them what size blade to use. All I can say is, the ears are right on both dogs. I have no idea how many months...maybe a year, for my female to grow her beard back. Or how long her hair will grow back on her face so she doesn't look like a poodle or whatever that's supposed to be. The Groucho Marx eyebrows and the mustaches....I'll have to do or find another groomer just to fix them. And poor Roadie, he has been limping on his right front leg since we got him home. I was hoping it'd be better today, but it's not. Will have to take him into his vet. if there's no improvement. Don't know what happened, but he didn't have a limp when he went there yesterday morning. And they sure didn't say anything on how he may have hurt himself or gotten hurt. One thing I will not be doing, is taking them to the Big Dog Show at Reliant Stadium , in Houston, for "Meet the Breed". In the past, I've always taken our airedales for that. It's like a "show and tell" , where people can see and touch different AKC breeds and get information about them. They do not represent what an airedale should look like. Not even as a "pet". I didn't expect a show cut, but I did expect an airedale cut from someone who claimed they were experienced and knowledgeable to do that. I have serious doubts...serious doubts that was truthful. The price....shocking...$335.60 ($25.60 was sales tax) I was told $95 each for the grooming because of their weight. Then the upcoding for the nails ($15), conditioner ($5), dematting ($10) (was told they found a mat under Roxie's front leg, I told them to just cut or shave it off..it wouldn't show anyway), they said nothing about finding any mats on Roadie, but I was charged for them.). Then an extra $30 charge for "scissor service". I wasn't told this would be an extra charge above the "grooming service". And what was the "add on pattern set service" ($10) for Roadie? That was a whole other charge...and not one for Roxie. But I guess she was so messed up, they couldn't claim that. Roxie did have a cute bandana that was so tight on her neck, we had to cut it off. Roadie didn't have one, Maybe all they are used to doing are small dogs? You would have thought they would have put some cologne on them at least, but no. Just as well, they probably charged for that. I was shocked at the price. And of course, we had to pay before they brought the dog's out. And they don't give you a receipt of the charges, either. When I got home, I had a mystery message to click some weird link on my phone from an unknown number. Nothing that said it was from Red Bluff Pet Resort. Just a link to "view Roxie and Roadie's report card" and to "click this link to get pre approved for credit". After getting on my computer, I was finally able to figure out it came from them, and the desk person had signed me up for it. First off, there was no report card. There was a place for putting my credit card information in for them to make things easier for next time (as if). And I finally found my receipt and the breakdown of charges. It was a very expensive lesson. Needless to say, I'll be looking for a groomer that really does know how to groom an airedale in the Deer Park, Texas area. Photo of Roxie and Roadie. Then a photo of how they should look. One doesn't look like the other. An experienced groomer would know exactly how to do this. They were both in a "pattern". They just needed to be cut down shorter for the summer

Dr.Sullivan is truly amazing outstanding skilled in his profession compassionate and so down to…read moreearth

This review is for League City Animal Control. I've filed several complaints and sent several…read moreemails regarding these aggressive dog's almost killing my dog and when Animal Control does show up they do absolutely nothing again nothing about the different incidents. The response was 'Since the dog's didn't technically bite your dog we can't do anything" Okay so wait I'm supposed to let these horrible dogs walked by their irresponsible owner kill my dog then Animal Control will do something about it. Wow! Um Okay. Ridiculous response to my emails, phone calls and complaints. My tax dollars hard at work!!! I can't wait to move the heck out of League City since it's definitely biased and selective on "whom" they assist in the neighborhood. Thanks for NOTHING League City Animal Control. I'm sure the business owner will reply but whatever and this review will be posted on other platforms. LC Animal Control needs to do better and actually help law abiding citizens such as myself when we call for assistance.

This place has amazing services, and also, when I've gotten my kitten, She was already potty…read moretrained which was amazing. They also are pretty clean.

We LOVE The Pet Palace! Our dog Luna jumps out of the car for daycare and they are always friendly…read more She has the best time and we never worry about her here.

The Pet Palace is the go-to place for all my dog's needs. From boarding, to grooming, to playtime…read morewith their 4 legged friends to food and treats. The staff is friendly and really care about my pets. I don't worry about my dogs when they are at The Pet Palace. The Yourgi app is user friendly and I'm able to save money with the rewards program. Who doesn't love saving money? The first time I learned about The Pet Palace, I popped in one after afternoon unexpected. I was given a brief tour of the facility and found it to be very clean and organized.

Love, love, love. Fast reasonable priced and my pup doesn't mind going there. The only snag is…read moreyou have to leave a message sometimes to make an appointment. They are prob working not answering phones but I missed the call back so didt realize the they were able to see my dog.

Love this place. They were great with my dog. I've had horrible experiences with petsmart. I'm so…read moreglad I found this place!

I can some up the experience in 2 words: "Clearly Clearlake"!…read more Two furry paws up; for the best in class service and the economical prices that maintains our beloved "Snowy"... - Tel em "SLY" and "Snowy" sent you and you won't be disappointed.

Recommended improvements: 1. post prices and services in…read morereception to avoid shocking first time customers 2. If a problem or delay occurs be proactive and call the pet's owners to reset expectations 3. Take input from a disappointed client as useful information (see point 1 above) instead of reacting with scorn. "Thank you for your feeedbaaaack!" (dripping with sarcasm) 4. I told the groomer that I did NOT want my cat to get a lion cut. He came back with a mane and a little bow stuck to it.