Shopping in our area is pretty limited. Shoe Dept. Encore definitely has the largest selection and…read morevariety of footwear in the area. Prices are very reasonable and when there is a sale, it's something you don't want to miss. If you join their "club", which is free and only takes a few minutes to do, you earn "dollars" towards your next purchase. I bought a pair of shoes today that were marked down to $20. When I checked out I got a dollar and change towards my next purchase, which expires in 90 days, but that's a reasonable time frame. I always find good deals and many premium brands. There's also a clearance section that's worth checking out.

Great selection and huge inventory. We were able to find a few that Mrs. K. liked and surprisingly,…read moreher sizes were on the sales floor. Oops, did we just buy shoes? Yep. [Review 1766 of 2024 - 3686 in North Carolina - 22789 overall]

I wear a women's size 13 shoe and when I saw the cute shoes that this company had in my size I was…read moreexcited and purchased two of them. It took forever to get but when they finally got here the size marking on them was clearly a women's size 12. When I contacted customer service they refuse to give me a full refund unless I paid full shipping to return. This company is overseas and full shipping would cost me as much as the shoes cost! If it was just because I didn't like the shoes I can understand but they were Miss represented. They finally admitted that this is the largest size they had and yet they put down that it was a size 13 when it's clearly marked differently. They finally stopped responding to me and I am very disappointed. I would definitely not recommend this company. They don't stay behind their items. Even when it was completely their mistake and their issue they still will not own it and are trying to make me finance their error. Do not use this company!

Good luck should you need any warranty on a new pair of boots. Any defect is immediately determined…read moreto be a "cut" and therefore they will not honor the warranty. Will never buy a pair of boots from here again.

It's still standing but there are a lot of empty shops here. Belk seems to be doing good business…read moreand the Shoe Dept. The Bargain Bins shop had quite a few customers but not many purchases. It's OK. The mall is clean and brightly lit and ready for tenants. But customers? Not that many. Sad to see. [Review 1763 of 2024 - 3683 in North Carolina - 22786 overall]

They are not attracting any decent store. The newest store working on opening is a junk store with…read morecounterfeit merchandise and broken down video games. They moved from another location and caused trouble and spread outright lies. This does not bode well for the mall who needs to attract good stores which will attract shoppers. None of the store that are inside the mall have finished flours our actually look like they want to be there or care about attracting customers. I do not know what the management company is thinking but it is dooming this place to fail. Only good things there are Hobby Lobby, Belk, and the Shoe store which thankfully all can be accessed from the outside and do not have to venture inside to be disappointed and visually assaulted. Hope this company wakes up and get different stores in there.

There isn't much left in the Mayberry Mall so it was nice to see that Belk is still chugging along…read morewith a store full of merchandise. It's not cheap but I don't know that you'll save a tremendous amount buying it from those "river" people online. Mrs. had a nice walk through the shoe department checking out some things and trying on one or two. Nothing caught her eye. Over to the men's department for curiosity sake because I don't really need any new clothes at the moment. Good styles, reasonable prices. No huge bargains but not out of whack. If I needed a new wardrobe, this would be a good stop. [Review 1764 of 2024 - 3684 in North Carolina - 22787 overall]

Belk has really changed a lot since the Belk I knew growing up in Mount Airy. The store is no…read morelonger maintained the way it used to be when Mr. Belk was in charge. The store is overcrowded with racks, clothes disheveled and employees that won't even acknowledge you when you walk by them or vice versa. The parking lot outside Belk gives you a preview of what's in store. You cannot see the paint lines clearly, the exterior of the building doesn't match the part of the mall that Belk does not own. Now you're probably thinking it's this way because it's Christmas, but it's like this all the time. I'd recommend shopping at the Belk in Winston Salem, because at least down there, you can park in a decent parking lot and move through the store without tripping over a lot of fixtures while seeing a good choice of clothes. Sure, the employees still won't speak to you, but we've all grown accustomed these days to poor customer service e everywhere, right?