I ordered a shirt and was sent the wrong shirt. When I tried to get the order resent Shellie…read morerefused to send it without proof which I did send. She was adamant and rude stating she never received my documentation. I wound up having to pay to return "the proof". To date I have recieved neither the correct order nor a refund. There is no information on the website on how/where to rerturn merchandise either.

Michele and her staff are fantastic! They make sure you have the right products for the price…read more HIGHLY recommend.

Wow is this the same company based back on the East coast!? Well Travis my designer did a great job…read more$39.99 is a little pricey but satisfied with my son's custom gift.

Awful company with awful customer service…read more I ordered 4 shirts from their website, one simple image in the middle of a white shirt. I order 2 mediums, 1 large, and 1 XL for me and my friends. When I got the order, they did not scale up the image to reflect the shirt size. I contacted customer support immediately, and they told me that I need to re-order the shirts, and leave a note for them to upscale the image size to match the shirt size. I asked if this information/instruction was found anywhere on their website, and they told me it is not and it should just be assumed that I should have to do that. Excuse me? This is the first time I have ever ordered a custom shirt, so how am I supposed to know that a company that prints custom shirts all day every day needs special instructions to scale up an image to match the size of a shirt??? The customer service rep simply said "sorry" and offered me a whole 10% refund on my $120 order. Ridiculous. If you need a custom shirt made... avoid this place at all costs!!!

It is very easy to work with LNJ when ordering custom items. Communication is prompt and clear when…read moredealing with circumstances like out of stock items/sizes, estimated production times, coordinating pickup/delivery, etc. The items we've gotten from LNJ have been long-lasting. (Some of the shirts themselves have gotten snags, but that's due to the type of fabric/brand of shirt we chose, not the customization.) Overall, I am happy with LNJ.