Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

Scott installed a ceiling fan. He was prompt and did a great job. We were very happy with his…read moreservice.

Scott was able to came early which was nice to free up more time in the afternoon. He fixed the…read moreissue of sink water stopper. I look forward to him helping us again,

Great job they did for me. Quick service provided…read more Friendly people Intelligent decisions Easy to negotiate Punctual

Morales Roofing LLC recently replaced the roof on our house and detached garage and did an…read moreoutstanding job! We believe his prices are competitive and fair. We had a few discussions prior to the roof being replaced - he wanted to make sure everything we talked about was taken care of and we were all in agreement. It was completed in one day and all debris was removed prior to their departure. Mr. Morales is a very honorable man and we were very pleased to have worked with him.

Called for a quote, John came out, said he could do the work, no problem and would get back with…read moreme. Multiple tries to contact him since have been in vain. The dude is a flake. Be warned.

When I called to set up the appointment, everything went very well. We made an appointment for an…read moreestimate the following Monday at noon. On that Monday at 8:00 am my doorbell rang and it was someone from the company there to do the estimate. He did apologize profusely for the time mix up but he told me he would sent me an estimate later that day via email. Two days later, I had to call and leave a message asking for my estimate. Later that day I received an email stating he did not have internet and could not send the official drawing and quote but it would cost about $9000.00 When I realized that was all he was going to send, I sent another email asking for the dimensions of my deck and a detailed estimate. I wanted to know how it came to $9000.00. Needless to say I have not heard anything else from them. Very unprofessional and a ridiculous quote. Done wasting my time trying to give them my business. I deserve better!

Mark was very communicative throughout the process. He provided a fast turnaround and great work at…read morea fair price. Highly recommend!

Didn't finish the job. Not good work at all. Looks like it was slapped together. Witcj it is.read more

Update 8/17/18: Once again, Justin Bowling came in and did a fantastic job for us. We needed our…read moretub and shower wall replaced as well as drywall, interior door, and brick work done. Not only was Justin the most reasonably priced out of all the estimates we got, but it only took around three days of work to do everything. Justin is very friendly, honest, and hardworking, and we are absolutely thrilled with the work he completed. If you need any work done, I can't recommend him enough. 1/30/18: I needed drywall, trim, and paneling replaced after a plumbing issue. I received a response from Justin within minutes of requesting a quote on Yelp. He was able to come out, give us an estimate, and get the work scheduled relatively easily. I thought he did a fantastic job. Justin was very polite, and did a great job explaining what he was going to do before he did it. Best of all, the final total came in under what he quotedMy fiancée and I were very pleased and will definitely be calling on Justin the next time we need something done.

I had the best professional service from this company. He communicated well...called if he was…read morerunning late and made sure I was completely satisfied with the work he did. My deck looks amazing. I will be calling when I'm ready for more upgrades! Thanks from a very satisfied customer

Highly recommend Milos! Super responsive and very courteous. We had gotten our driveway power…read morewashed and sealed with a penetrating sealer to extend the life of the concrete.

I've known the owner through a previous job and can vouch my life on him and his word. A stand up…read moreguy who makes sure the job is done right! I got my pool deck sealed (non-acrylic) and had him wash my deck and driveway. I didn't have him paint the deck as it's a side hobby of mine but he pressure washed it and even sanded it/prepped it for me. 5 out of 5 would recommend. His prices are very fair compared to some of the "job minimum" quotes I had gotten.