I want to leave a fair and honest review because not every part of this experience was bad, but…read moreoverall it was extremely frustrating and stressful. The biggest issue was communication and customer service from A Appliances themselves. The installation process took about a week because of multiple delays, wrong parts, last-minute rescheduling, and poor coordination. The washer also did not work properly immediately after installation due to an installation issue involving the water valve/setup. Thankfully, the technicians later corrected the problem and the unit is now functioning properly. To be fair, the third-party installers eventually became very cooperative and professional once we were all able to calmly communicate and troubleshoot the issue together. I appreciated their understanding and calm communication throughout the process. However, my interactions with A Appliances over the phone were a completely different experience. The communication was unnecessarily confrontational and rude, even while I was actively trying to resolve payment and get everything handled professionally. At one point, while the appliance was still not functioning correctly and before the installation issues had been resolved, I was repeatedly pressured for payment and was told that the warranty could be revoked if payment was not made immediately. That was extremely concerning considering the washer was not even operating properly yet. There was also confusion regarding my previous stackable unit, which was initially left blocking the driveway instead of being placed properly in the garage as discussed beforehand. In the end, the appliance is working and the situation was eventually resolved, which is why I'm not leaving a 1-star review. But the overall process, communication, and customer service experience with the company itself definitely need improvement.

Is a hit and miss. Bought used washer and dryer set for $600. The dryer in 3 months didn't work…read moreanymore.

Our technician, Wesley, was prompt, courteous, professional, and efficient. Extremely competent and…read moreefficient. Would recommend. The booking AI did mess up the first appointment, but they made it right with $35 dollars off and were there the next day. Dryer is working great now!

Called for a dryer repair (broken belt). Appointment scheduled same day - within hours - quick…read morediagnosis and repair. Fair price, especially for the speed and flexibility.

We actually found out about bennies at traders village. I found that the staff were friendly and…read morehelpful. We got a very very good deal on a dryer. We will definitely be back :)

i recently purchased a dryer from david over the phone. the…read moredryer was broken and clothes were hanging inside the house. neither lowe's, home depot, north sears could get a dryer to us any sooner than mid to the end of july! i remembered my son purchased appliances from binny's as did a friend and gave them a call. thank god that he brought that place to mind. david was on the ball i asked him what he had he told me i said give me model numbers i'll call you back. i reviewed the availability of what he had made a purchase over the phone after calling him back. it was delivered three days later as promised in the morning. hooked up perfectly wonderful service super friendly delivery people. couldn't be more pleased! keep this place in mind when you need appliances! his prices beat out all the big box stores as well! thank you david!

In Home Furniture rocks! Marvin the owner has always been so helpful to us since we started…read moreshopping here a few years ago. Just today we returned to get a new washer and dryer. Emiliano helped us and provided us amazing service. Helped us to get a great deal plus they were running a special which helped to get even more discounts. Great prices, appreciate the free delivery since we live close by. They love our community so let's make sure we are loving this business back! Thank you In Home Furniture! You have helped our family so much with getting great deals over the years.

If your looking for furniture in San Antonio then In Home is where you should go…read more Main reason please support our local small businesses. Marvin and Jessica, as well as their delivery team have been nothing but accommodating and amazing from the moment I walked in the door till I had my furniture delivered to my home, even though I was on the third floor and the elevator wasn't working. The delivery team was amazing. They were careful neat clean, put together all my furniture without any issues, I would definitely recommend in-home furniture and appliances to the whole state of them and you won't be disappointed

I wish I could leave below a 1 star review. The technician came out, said we needed a new circuit…read moreboard for our fridge that was acting up, charges us for the part, and then never returned with the part that we were charged for. The technician has ghosted me for over a month despite multiple texts and calls to them, and I am very tempted to call the attorney general for bad business practice. DO NOT EVER USE THIS SERVICE!!!!! Edit 8/1/25 It turns out the service I used was a scam using this company name. While I understand that I was scammed by a bad player, I wasn't offered any help, not even asking if they could come out to check the appliance and fix it properly. All I got was an explanation of what their invoice looks like and that they were the only one who would have visited. No assistance, no offer of help, no building of customer relations, just a sorry we are not responsible....tough luck. They are aware of the scams, it would be wise to warn their loyal customers of the threats and to take measures to ensure the bad players don't ruin their good name or to take measures to make their services top of the search list in google.

I was having no luck finding what I needed to replace the wall plate and pipe going then the wall…read morein my laundry room and into the vent box. So I searched under appliance repair, even though it wasn't the actual appliance I was needing to Find parts for, and randomly chose a company to call and am glad I chose this company! They could have easily said 'he didn't have what I need when I told the gentleman what I was looking. Instead he took the time to explain what material and tools I needed to look for at a home improvement store, then went on to tell me how to make what I needed, including fabricating the wall plate with the leftover material. Polite, friendly, knowledgeable and just good costumer service, I will definitely be saving their information for future needs.

Everything!!! Only one man operation. He lied about…read morerecommending that my washer be replaced to my warranty company. He replaced every part of my washer only for it to break again. And then told my warranty company he couldn't do anymore for me. But instead of informing them to replace my unit like he said he would, he said get a second opinion. HORRIBLE business practices. If I could give a zero I would.

I worked with Johnny Diaz when he operated under a different business name. He acquired South Texas…read moreAppliance Repair a couple years ago. Previously, I had a good experience with his repairs; however, he's no longer running an honest business. He misdiagnosed my ice maker issue, replaced a part, took payment, and the vanished. He told me a part was on order and then ghosted my telephone calls. Don't let the Veteran hat fool you! He does not run an honest business.

Very honest and affordable. Was prompt and knew exactly what was wrong and fixed the issue.read more

Juan did a great job with our range hood install. He was on time and did a great job at a good…read moreprice. Highly recommended!

Jose arrived late and had ordered the wrong part. So he reschedules. Fast forward to today. The…read moretechnician was supposed to arrive by 10:30 am. It's past one in the afternoon and am still waiting. Phone calls always go to voicemail and are never answered. Text messages are seldom replied to. Text responses are the usual delay tactic. First "our system is down". Now "having issues with his vehicle". UPDATE: They saw my review and cancelled my appointment!

Jose did a great job diagnosing and repairing our issue. Price was good and he was on time…read more Good communication from the office.