Real people doing customer service and sales they say it should be…read more Note they have moved to smaller digs on Nacogdoches Rd. But super friendly and helpful employees just trying to earn an honest living. Really impressed with Eric who was no pressure and very helpful as we looked and went to other stores and came back. Clearly was willing to try and make things work for us. Returned and bought a sofa from him and met one of the helpers who was also genuinely courteous and helpful. Good place for budget furniture.

Great value furniture and even better customer service! We've been twice this year and will…read moredefinitely be back

My wife and I ordered over $5000.00 worth of bedroom furniture from Bel furniture at 16940 N. Frwy…read more(I-45 Service Rd) The furniture was delivered to my home on 2/13/2026. The person in charge of the moving was named Hector.and he had one other mover with him. Hector said he worked for Bel but as I found out later that was a lie. Hector had a very large box (contained the bed headboard) that he was holding in a flat position and was going to carry up the spiral staircase. My wife caught him before he started up the staircase and told him he needed help. If he tried to go up the staircase the way he was carrying the box he wiill knock or damage the artwork on the wall. Ignoring her completely, he took off up the stairs and knocked a ceramic piece of artwork off the wall. It shattered on the stairway. His instant reaction was to blame us saying we should have removed the artwork from the wall. I Immediately told him no, that's not true. He should have had help carrying the box. He had another mover right there with him. Hector says he will pay for the artwork and said he would call me on Monday (2/16). I gave him a download from WayFare that showed how much the artwork costs. The cost to replace the broken piece was $376.80. Wayfare will not sell any less than 3 pieces. $376.80 is the minimum it will cost to replace the piece they broke. Monday comes and of course Hector doesn't call so I left him a message. He still didn't call. I then called a manager named Alfredo. Alfredo resolved a separate item associated with this same delivery where these two guys damaged a dresser mirror to the point it had to be replaced. I asked him to get a hold of Hector and his boss and resolve the issue. Told him I needed to hear back before 5:00 that day on what they would do to resolve it. Never heard a thing from Alfredo or Hector. Friday (2/20) some woman, we don't even know, called us saying she was Hector's wife and she was going to Zell to us $130.00. Keep in mind we were under the mis-connception that Bel was going to resolve this issue because Hector lied and said he worked for Bel Furniture for 15 years. My wife objected, telling her that is not the cost to replace the item. Figuring that was all she was going to get, my wife finally relented and said OK pay me. The woman immediately got rude and condescending and started talking down to my wife saying she couldn't do it right now. So we hung up on her. We heard nothing further from anyone at Bel despite calls and emails (including the owner) that went in un-answered. Finally on Wednesday (2/18) I was put in touch with someone named Scott Bellard who was going to resolve the issue. He was supposedly the District manager for Bel. He never did anything or call me back although I requested him to. We were Zelled $130.00 from Hector's wife ( I guess) and that was how Bel preferred to handle this. Keep in mind the owner of Bel furniture Sid Mollai was copied on and made aware of all of this and never once contacted us. So the end result is: Bel employees come into our house, damage it, blame us and pay a 3rd of the cost to repair the damage and not only can you not get ahold of anyone or get a return call from Bel furniture they are apparently good with this resolution. I've never experienced such poor customer service, dishonesty and unprofessionalism from a company. We of course will never buy another thing from Bel furniture.

Micheal is so knowledgeable, such an expert in mid century modern furniture excellent customer…read moreservice and mannerism. We thoroughly enjoyed chatting with him. OK now about the store wow what a selection of exquisite pieces ! we will be back.

Interesting store. They didn't really have much selection in terms of furniture which I found odd…read more But they had plenty of things to look at which weren't for sale. I thought it was nice but kind of odd. I figure you would want to sell things?The prices were kind of high for what they did have which much of it seemed uncared for previously. Despite this the owner was very nice and seemed to have a sincere of pride for his shop which is nice. Overall I may give this place a second shot.

I might have came on an off day, but I didn't see very much furniture in there at the time of my…read morevisit. The store itself was really cool and had a little mini museum inside.

Such a wonderful place! Great staff and superb garden…read moredesigns for your garden..my cat Ewald loves the little terracotta girl!!

Unique items & a wide array of products from jewelry to furniture & everything in between. Can't…read morefind that perfect gift? Try looking here! The owners are very nice & helpful.

Really friendly staff, very helpful! The owner is very helpful and goes the extra mile! She offered…read moreto deliver the rug herself to accommodate my clients bust schedule. Thank you for all your help! My client loves everything we got from your store :)

Great shop! This place has everything from gifts to custom furniture pieces. A fantastic mix of…read moregreat styles curated here. They can even help you source something you're looking for and have it ordered/made/delivered. From needing a housewarming gift to redecorating an entire home.. this is a wonderful place to check out.

Jose was an excellent salesman. He greeted us as soon as we walked in the door. He was very polite…read moreand professional. Very nice selection of furniture for the right price. Delivery went well, and the delivery men set everything up exactly as I wanted it. I'll definitely be returning to this store when I need more furniture. Five stars.

A few years ago I bought 2 beautifullll mirrors from here so this is my second time shopping with…read moreBargain Warehouse and I'm reminded why I came back in the first place. I was in search of a mattress ASAP for my son and spoke with James on the phone who gave me great information. I came into the store shortly after and he helped me select a beautiful quality mattress within my budget. He was not pushy at all and was very knowledgeable about the furniture. They are very reasonable in terms of pricing. They delivered it the next day and the two men who they sent were very professional and helpful (I forget their names but I believe they started with a J as well) and even after a long day of deliveries, still were kind enough to say yes when I asked if they could help me move something upstairs that I could not do on my own. Outstanding service from bargain warehouse outlet. I will most definitely be returning again.

I drive by this business almost every single day! I assumed it was outdoor rustic patio decor…read more(only) . I was wrong! It is so much more! They actually have a lot of furniture inside! The amount of selection they have is overwhelming! Very beautiful and unique pieces! Although it is overwhelming it is so cool and fun to browse around! Glad we stopped by after driving by so many times! It was worth the stop! Staff was very nice and welcoming!

Cool stuff- HORRIBLE company, run!!!! Hector did not honor…read morethe price, changed the discount to nothing and retracted items he threw in. This is the 2nd time we've had issues with him. Very unprofessional when he tries to apologize for not understanding how business and customer service works.

AMAZING!!!! Quality, selection and customer service. I love Joyeux so much. Just hate I miss the…read morespecials :(

"Latte or Mimosa?" Yes, please! Pleasantly greeted upon walking through the door and offered a…read moretasty beverage. This place is amazing. It's like JoAnne Gaines and Indiana Jones curated a smaller version of Versailles Palace for Texas. Though on the pricey side, the items here are of high quality and so beautiful to look at. I am redesigning my house in my head as I walk through the store. Keep walking past the coffee bar to the back; there are a couple more rooms to look at. I only wish I had discovered this place sooner. One of the employees said that they decorate the store and "rooms" for the holidays, and I can only imagine how amazing it must look. It was happenstance that we stumbled across this store. If you're in the area or looking for items for the house, stop here! You will not be disappointed.

Beautiful furniture and great customer service Found a post…read moremade by them on Offer Up contacted them and went to pick it up unfortunately the item was bigger than expected so I had to come back later Was taken care of by the owner daughter herself she is amazing and very friendly making all the process very easy I went around and look at the furniture everything is beautiful and prices are affordable They are located next to Bandera HEB close to 410 and it might be a bit hidden o live near and never seen that store before until I saw a post through Offer Up I was very pleased in general I appreciate how they treat their customers with respect and a welcoming attitude Thank you

Extremely disappointed in the terrible customer service by David. There was an apparent lack of…read morecommunication and compassion. This is very unfortunate, and I am saddened to say that I will not be coming back.

Really love SOHO West furniture! They have a great selection of high quality, modern, and…read morefunctional pieces. They also have great customer service! Our bed is so beautiful and minimalist- something I could not find anywhere else! And- custom! We picked out a nice onyx black leather and it is is smooth and gorgeous. Thank you!

Great customer service, friendly and very helpful. We will definitely be returning to make another…read morepurchase.