Our waitress was wonderful - although she was working alone, while the manager stood around chatting with a couple of guys; she certainly could have helped the waitress or at least walked over and greeted us; it was 3 pm - not super busy but busy enough to keep the waitress hopping and us waiting longer than one would expect when only a few tables are filled. The Philly Cheesesteak was delicious, but for the price, stingy on the quantity. We ordered fries instead of chips for a $2.75 upcharge and although they were good, we would have expected more for an upcharge of $2.75. The Major issue was when we looked at our bill and saw a 5% Convenience Fee - AND THAT WAS NOT BECAUSE WE CHARGED IT. We were charged an additional 3.5% CREDIT CARD FEE plus the usual 7% tax. I asked the waitress what was the 5% convenience fee and she said it was a "merchant's fee." That's a new one for me. We will NEVER go back. What is a Merchant's Fee? And please, if you are going to charge me for using my charge card, tell me in advance and give me the option to pay cash. Not everyone in Sarasota is rich and NOBODY likes being nickel and dimed and taken advantage of. read more