Very helpful customer service, wonderful pokemon selection. Great sports memorabilia and a wide…read morestock to choose from

It's a nice store. The employees are polite. Stuff is overpriced. The sports cards specifically.read more

We had heard about this business from some neighbors who had tried them. We decided to check them…read moreout. The moment we entered the store we were greeted by a young lady by the name of Tyler. She spent a considerable amount of time using their equipment to analyze my wife's walking technology. She then spent considerable time asking my wife what she was looking for in a sneakers- in terms of fit and function. Tyler then brought out quite a few pair of different brands of sneakers. She and my wife analyzed each pair in terms of comfort and features. One thing that I found quite impressive was that Tyler had the discussion with my wife vs looking at me even though we were sitting together. Many other sales people in other stores tended to direct the conversation to me even though it was abundantly clear my wife was the customer. Tyler was extremely knowledgeable and personable and patient. She wanted to be sure all questions were addressed appropriately and in the end my wife did choose one of the pair Tyler recommended. This was a wonderful shopping experience and we would not hesitate to return to the Colonie store for future needs. Ask for Tyler if you go and we are sure you will also be impressed.

It's so nice to have a clerk who listens and an establishment that is capable of meeting your…read moreneeds. That was my experience at Fleet Feet. It had been ten years since I was last here, choosing more recently to shop for sneakers at the outlets instead. But I was not happy with the last pair I purchased at an outlet and desired to shop this time where I could rely upon an employee to search, instead of me, through the store's stock for what I was looking for. Vivian did just that. I explained what I was looking for, and described what features I wanted to avoid. She then retrieved from their stock several pairs that met all my criteria. After trying out all of them by walking throughout the store, I made my choice. But I wasn't finished yet. She had responded to an earlier question regarding arch support that none of the brands of sneakers the store carried had arch support. I therefore said I was interested in purchasing a separate pair of insoles that would be appropriate for my feet. She brought me to a 3D foot-scanning machine that showed the shape of my arches. Based upon that information she had me sample several different insoles that would address my needs. Once I made my choice she custom cut the appropriate pair of insoles and inserted them into the new sneakers I was buying. I got to also retain the insoles originally provided by the manufacturer. Overall, a very pleasant experience. Ten days have now passed and I'm quite satisfied with the feel and fit of my new sneakers.

Wow. I have never walked into a store and gotten yelled at while trying to give them my business…read more If you don't do Names and numbers on items then perhaps you should remove the faq on your website that says you do offer those services. Either way a nice referral to a local shop would have been the appropriate response. Not yelling at me as to why you don't do that anymore. Ps/ the embroidery on the backpacks that you said was impossible was done this afternoon by one of your local competitors. Thanks for your expert advice.

From the owner: Get Your Name Out There With Monograms Plus! People have gotten good at tuning out traditional…read moreadvertising. How can you tell people about your business when they ignore signs and newspaper ads? Easy - put your logo on something you'll wear. You've come to the right screen-printing company in Schenectady, NY.

I have used this company several times for orders to print shirts, jackets and found the quality of…read morethe product (both shirt and printing) to be consistently above average. The turnover time is GREAT and the owner talks to you directly. If you don't have a logo already he will work with you and design it. The prices are extremely reasonable and you won't find a more honest local businessperson. Support local!!

What a great place to browse and shop for any holiday. Makes great gifts to encourage kids at play…read moreat home, or in plays at school and events.

This was my first visit to The Costumer in 6 years, and also my first visit to their new location…read morein Schenectady, at which they've been for about 3 years. They've split their services into 2 sites; the one on Barrett Street focuses more on costume rentals. My visit wasn't for a costume but more for make-up and accessories for a costume, but let me tell you, the costume selection for purchase here is outstanding, taking up a large portion of this larger-than-before site. My purpose here was to seek make-up and accessories, of which they again have a giant inventory. I received great service here. I told them exactly what I was seeking, and within minutes I was given demonstrations and samples of exactly what I wanted - super easy, super fun. When you come here, read all the signs on the doors to find the entrance, as a lot of the doors are locked. The entrance you want is "upstairs" in the back, against the parking lot, the rightmost of all available doors. I was very glad to have re-discovered this store!

I needed to get some gifts from guests from the West Coast and imagined that attire from LL Bean…read morewould be something quintessentially Northeastern. As I don't shop here myself (and having been deterred by the company's politics) I had no expectations when I entered the store. First, the store is large, handsomely laid out, and conveys the (correct) impression of high quality. I was approached by two salespeople who were very nice and very helpful. It pretty much screams high quality by your shopping experience. The items I selected were full price, and not inexpensive, but were clearly well made. At check out they were carefully wrapped and placed in a shopping bag (kudos for not appearing to charge for the bag and for not using plastic.) I would go back here in a moment. Factoring the dirth of high quality options in the Albany area it's nice to have this here.

Decent LL Bean. A bit disorganized. Staffed by mostly elderly teams. Mid of the road…read more Review: 3

Nice selection of footwear for the whole family. Shoes for toddlers, kids and adults…read more Really nice selection of sneakers, though you may find some better deals at places like Marshalls. Love the sneaker choices, they carried so many brands. They also have items like Vans and Converse incase you are looking for a sneaker that is a bit dressier There is a small clearance section in the back of the store, deals were a mixed bag. The store has a nice size sock selection. One rack was full of other footwear essentials like laces and shoe cleaning products. This is worth a browse if you are looking for sneakers. This store is located across from Christmas Tree Shops.

"Famous for having what we're looking for", according to another family member, I tend to agree -…read morewe tend to find a quality product in the right size at a middling price more here than at the other shoe places in this mall. They're a bit harder to find, tucked up on the second level, but superior to the two shoe places downstairs. The customer service is friendly but a bit scanty on shoe knowledge, but for a self-service place, you can't expect too much. This won't be a rave but it seems to be the best shoe place in the Colonie Center complex.

very difficult to get in touch,like zero. I have called numerous times. I have left messages. No…read more ever. I go into the store,I've decided. He seems like a very nice man. But it says on the ticket not responsible for shoes left over 30 days. I've been trying to get in touch with him since April. When I dropped off my boots.

I heard great things about Michael's, so I brought him two pairs of my best boots during the second…read moreweek of December '18. One pair is Stuart Weitzman (for the record). Still waiting, please see the picture -Michael doesn't call and doesn't show up at the store, despite signs on the door. I'm drafting a letter today, which will have to be followed by consumer advocate action. Just give me my boots back?? I'll get heels somewhere else.