The fact I can see to post this is evidence of the quality of their service. The fact they gave me a second appointment after I missed my morning appointment but failed to call and cancel is evidence of their compassion and customer care (and evidence of me letting my battery run out on my phone). Excellent reception, excellent professional support staff and excellent doctors: a great combination exceeded only by their very competitive prices. ADDRESS CORRECTION: Mapquest and Google have the address as 123 Wolf Run. That's incorrect. They moved months ago and have been trying to get the address updated on mapping programs. Correct address is 920 Greenwald Ct, Ste 300, Mukwonago, WI 53149 Website: http://www.famvis.com/mukwonago.html read more

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Two years ago they charged me for a procedure that I did not receive. I had to call several times to remedy the situation. It took a long time to get this resolved. I visited again this year and they did not give me my prescription for my lenses. I called a while ago, and they said that they would mail it. Still have not received. I am beginning to wonder about t h is place. read more

If I could give a zero I would. I literally was 5 minutes late (it was 4, but rounded up) and they cancelled my appt and asked me to reschedule. 5 minutes. Not 20. Not 30. Five. Yes, I was there 5 minutes late....but as a working mom, sometimes your time isn't your own. Getting a babysitter to cover so I could make it to the appt was for naught. I'll be taking my business elsewhere. read more

The staff was incredibly friendly from start to finish, but I am especially impressed with the patience of the person who helped me with learning to put in and take out my new contact lenses. Seriously impressed! They also went above and beyond when I was trying to figure out how best to use my insurance benefits and to understand all of my options (just contacts with no new glasses vs. contacts and new lenses for existing rims vs. whole new set of both). I am VERY happy with my experience here and would highly recommend them! read more