Call Bob to have an almond tree cut down in our Orchard here in Santa, Margarita, He was there in about 15 minutes on site delivered us an absolute dynamite price on the spot put us on the schedule for two days out. Confirmed next day showed up on time and had this project completed in a matter of hours. Excellent accountability, responsibility, and ownership. We will be calling them for future services.!! read more

Family Tree Service - The tree that he cut down Future Concrete Table table top - Tree Services Near Me - Atascadero, California

Bob and his son did a great job trimming my giant oak trees. Interesting to watch Bob skillfully climb high up the trees! read more

Family Tree Service - Tree Services Near Me - Atascadero, California

Bob showed on time to look my job over. We agreed on a price, but I told him I needed to be out of town for a couple days. He said "No problem ". They would prune the trees and get me an invoice. He said when I got back, look at the job. If I was happy, just send him a check. I like the fact that he felt he could do the work and do it to my satisfaction and I could just send him a check. I like the old time handshake of being able to do business. read more

I received a free quote, met the pros doing the work and I hired them all within 2 days. Bob DeSoto is a true professional and knows his business well. Mr DeSoto gave me the best quote out of 3. I will be hiring him again in the future. read more

Bob and his son Brad have done numerous jobs for us. They're friendly and do a great job. Also, they clean up after they're done which is appreciated. Reasonable rates as well. read more

Bob and his son trimmed all of my oak trees this summer and my eucalyptus last year. On time, efficient, very friendly guys. Go out of their way to help. The clean up was great. Will continue to use them in the future. read more

Fast response good cleanup practices and fair pricing Bob is a nice guy and easy to work with I recommend his company highly read more

Bob and his son removed one tree that needed removal and trimmed two very large trees for us. They did a great job for a reasonable price. Cleaned up nicely and were very pleasant to work with. Met his wife as well when she stopped by while they were working. Nice family, would definitely work with them again. read more

Bob and his son Bryce, did a fabulous job cutting back my large cottonwood tree. i has previous tree service vendor to cut my tree back and was very specific on how far I wanted it cut back, and year after year it was never done to my sprcs. I got tired of asking, so decided to call Bob. Bon responded within a day, a d was at my place to bid the job in two days. He bid the job on the spot, understood what I wanted, so I hired him. Bob and his son got to work immediately. it only took them a few hours to cut the tree back, better than I had ever seen it, exactly what I wanted. They cleaned up after as well. Thank you Bob and Bryce!! Janet read more

Several years ago, this company came to my house to bid a job. The price was outrageous, but I was in a bind, so I agreed to it (my fault). I wasn't home when they did the job. The tree hung over my lawn. When I came home, there were a dozen or more large gouges in my lawn. Apparently, they just dropped the branches onto the lawn, rather than lowering the pieces or placing a sheet of plywood in the drop zone (to protect the lawn). I highly recommend AGAINST using this company. read more

Bob and Bryce did a great job on the oak trees in our backyard. When walking the yard and describing my thoughts, Bob went on to explain in better detail what I was thinking, and how he envisioned the end product. On the day they came to do the work, the result was better than I had hoped for, and they left the yard spotless. Price was more than fair. read more

This father son team worked consistently and efficiently. They removed a black walnut tree and 4 "junk trees from line between neighbor and I. The neighbor referred me to Bob. His fee was reasonable. I would use this business again. read more

Bob DeSoto responded promptly to our request for an estimate and came back the next day to trim very large pepper trees and an oak tree. He and his son were friendly, prompt and professional. I recommend them highly. read more

This guy just doesn't show. Apparently he really likes giving quotes, following through not so much.

Don't waste your time with this guy, 'cause that's what you'll be doing ! We have a 300 YR. OLD oak that was leaning, so with winter coming it was urgent to lighten one side. He made 4 appts.,never showed, never called to reschedule or anything. This was not to be an extensive job - maybe 2 hrs. Slam dunk for hundreds of $$. Well, after the 4th try we blew him off, went to another trimmer and were put off another 6 wks, until Jan 2 . . . even with them knowing the urgency. Yesterday morning, Dec. 8, our beloved 'family' member fell over ! ! DON'T HAVE ANYTHING TO DO WITH THIS FAMILY TREE SERVICE ! read more

The first time I met Bob he was parking in front of the house to do some work at my neighbors house. I thought he was the painter who was supposed to be at my house and was 30 minutes late! I walked outside directed him into my house and walked him upstairs to quote me on painting the rooms. He smiled and said, "I'm here to to trim your neighbors trees." I was so embarrassed! I ended up calling him to come and work on my trees at a later date. He was on time, on task, quick, professional and friendly. I called him again to give me a quote on removing a few trees and he was right on top of it. No pun intended. I look forward to working with Family Tree Service again. read more

THIS Guy is a FLAKE !!!!!!! And his wife is a rude female ( won't call her a lady because she is not ) I called 4 times after they failed to show up for a appointment. Was leaving a message and she picks up yelling and screaming that she doesn't have to take This sh!t this ( me asking why they wouldn't call or failed to show up to the set appointment . No call no I don't want the job nothing. Very unprofessional people . Do your self a favor and don't call this trailer trash company , hire a real company . read more

Bob was pleasant, professional and punctual. He trimmed my huge oak tree which had big branches threatening my roof and windows. He and his crew did a great job and cleaned up every fallen twig before he left. He quoted a very fair price. I'll definitely call him again when I need another tree trim read more

Showed up on time for the estimate AND the service appointment. Beautiful work, our 150-200 year old oak tree looks gorgeous and healthy; they were careful to protect our fence during the process to prevent its being damaged, and even moved an old picnic table out of the way so it wouldn't be hurt, too. We are so happy with their work and the price was right! read more

This tree service is very unprofessional! You have an appointment scheduled and they don't show and don't return your calls. You finally get ahold of them only because you are leaving a message to let them know how dissatisfied you are and the wife picks up...being extremely rude! There are plenty other tree trimmers out there, this one deserves none of our time and business! read more

Very unprofessional company, if I could give a zero I would. I contacted company for tree trimming. They came out very quickly and offered a very reasonable estimate for the amount of work needed. On the agreed upon day, Bob arrived and asked me to remind him what we had agreed to do. He stated that he had to go to his truck and would be right back. I waited for him to return, and then realized that he had actually left. I called and left a message, asking what happened, would we be rescheduling? There has been no return call. It is difficult for me to understand how a company can be so unprofessional with a customer. After reading other reviews, I encourage others to call someone else. read more

Don't bother with this guy. Found him in one of the coupon magazines that you find in the mailbox. He came out, gave an estimate, and didn't show up. Scheduled three or four times for him to come out. We called him so many times. It finally took calling from a different number, pretending to be interested in a quote, for him to return the call. We scheduled the last appointment with him, and he "forgot" about it. Get a calendar, dude!! Why advertise your services if you're not going to do the business that comes from it? Gesh! So, we ended up having to get someone else, and by then, the trees were starting to blossom, and weren't dormant anymore. Very unprofessional. read more

A limb from our tree on our rural property fell across a common access road on a Sunday. I was not aware of this until a tenant phoned to say someone was cutting this to allow flow of traffic. I contacted this service and told them they could bill me. Little did I know that I would end up paying $3500. This did not include any cleanup. The bill was emailed me the same day and I paid the following day. I made arrangements for the clearing of the brush with someone else who was happy to remove for the wood (no charge) and I emailed this information to the tree service on Thursday at 7:30 a.m. 24 hours later the wife called to say she had just sent out a crew Friday a.m. for cleanup and would bill me for this. I told her we never authorized this when she became vicious and called me an A**H***. and hung up on us. We feel that they took advantage of us in the first place by overcharging but as good neighbors we paid them their asking price. read more

Had a difficult oak impinging on my power lines from pg^e, Bob at Family Tree took care of the problem without a fuss, quickly, and at a great price. I'll use them again as the need arises/ Don, Atascadero read more

The guys did a satisfactory job. They worked safely and had a stick to ethic.

Bob came out at the arranged time to give me a quote to trim my 5 oak trees. We agreed on a price & he set the appointment for a day, 5 weeks in advance. On the day of the appointment, no one showed-up. No call to let me know, so I called & left a message to see wha the problem was. I then called a second time & left a 2nd message. Never even got a return phone call. VERY UNPROFESSIONAL! DO NOT WASTE YOUR TIME WITH FAMILY TREE SERVICE! read more

I had Boband Dottie come out and give me an estimate. Told me how much and would call me back this night. 3 days later got a call scheduling me for 2 weeks down the road. That day came and went. Never saw them, never heard from them. They obviously got some money in their pocket and didn't need the work. I will use reputable businesses from now on. read more

Took four bids for a birch tree removal. All but one were within $75. The outlier was almost double. We went with Family Tree and could not be happier. Bob did Exactly what he said he would, and was able to do it the NEXT day. The cleanup was terrific and the place looks waaay better than before Bob and his crew got here. I would have no problem recommending them to anyone. read more

Got a bid to trim four Palm trees. I accepted the bid and called to schedule. A day/time was scheduled, but the day came and went and no one showed up. I called and left a message that was not responded to. I called again and got the wife. She said she'd talk to her husband to find out what happened, why he didn't show up. Finally, I got a call back from the wife, who stated that her husband said he would not trim the Palm trees until we sprayed it for bugs. These trees are over 20 feet tall. I'm not sure how we were supposed to climb the tree and spray the whole trunk before his arrival... We called back and asked for suggestions... NEVER a return call to us was made. At this point, we gave up on this guy and decided he handled business unethically and unprofessionally and it was a blessing to know this before we actually had him do any work. Would never call him again and do NOT recommend! read more