I've now had a couple procedures at the surgery center at Froedtert, Sergeant Health…read more There are distinct advantages to having something done here, rather than at a main hospital location. First, parking is close and easy. Usually you can stay very close to the door. Second, the facility is small and check-in is fast and friendly and the waiting area is immediately accessible. They have a coffee machine, a table or two and standard chairs and couches for family and patients. There's also a TV and a monitor which tracks patient progress through their procedure for any waiting family or friends not inside with the patient. The interior waiting areas for patients having a procedure are standard hospital bays, with no doors, curtain access, but a recliner chair for companions or family members where they can stay throughout if they prefer. The privacy is perhaps minimal, but the access for the care time is easy and open. Every team member I've encountered here has been great - friendly, comforting, and this is important, they all seem to make a personal connection - even if it's small, that makes you feel seen as an individual. Happily, the surgical teams have also done great work on my visits. I am definitely loyal to this system Great care. Made comfortable,

Healthcare can be a very personal thing. So many thing that affect your experience including the…read moredoctors, nurses, receptionists, and even the parking. The Froedtert/Medical College is a massive organization and complex, so this is a very limited review of one area, which is the Center for Advanced Care, and specifically the Ear Nose and Throat Clinic. Been coming here for several years, and have always been impressed with the level of professionalism, and care. Especially the staff that work with Dr. David Poetker. Would recommend them to others that are struggling with ENT issues. Once you are in the proper parking structure, it's a quick ride up to the 5th floor. Get off the elevator and go east. There is nice signage that will get you where you need to go. Good luck with your treatment :)

Another excellent Froedtert clinic location. I've never had…read morea long wait here for a doctor. The staff are always friendly and efficient. The space is clean and well maintained, if not as new or fancy as some locations. There is ample lot parking available. The doctors I've seen here have been excellent and really invested in solving medical issues. A lot of the ob/gyn staff is headquartered here.

Awesome staff and very convenient locattion. Except Dr Pryba.. He's a conman, just see anyone…read moreelse.. The rest are awesome!

I think I've been scheduled all over the city in the Froedtert system. This location is pretty far…read morefrom me and thus, not my favorite. That being said, the offices are nice and up-to-date. Nothing felt old or shabby. The front desk staff is friendly and fast. Check-in was a breeze. As always, the wait was not long nor did the appointment start late. The medical assistants are always great at these clinics and personable. The care I felt was tangible, despite this being a conversation and not an exam scenario. That being said, I didn't know there would be no exam and this could have been a virtual visit where I didn't drive halfway across town.It would have been super to have known that ahead of time. Rush hour traffic early in the day to see a gynecologist is not in my list of favorite experiences. One star lost there for not giving me options.

Preventive care is the best care. The technician was very kind and talked me through the process,…read moretook time to answer questions about what was next.

I just saw de Danika Johnson at this clinic. She is awesome. She has a way of putting you at ease…read moreso that she can get the information to help you. She had some really great ideas to help with my health. The clinic was super clean the staff was very attentive and very nice from the front desk to the nurse who gave me a pneumonia shot. I love this dr and clinic

Fast, friendly service. Brand new facility! No waiting (better than the ProHealth Care on the…read moreother side of town. I would historically have to drive to East Troy or Elkhorn however this location is CONVENIENT! Got in, diagnosed, got an X-Ray, breathing treatment and prescriptions in less than 30 minutes!

My first mammogram went so much better than expected! I was early for my appointment and they took…read moreme early. I wish I could remember the name of the woman who worked with me, it was either Jodi or Audra. I know very different names from one another but it is was stuck in my mind. She guided me through what to expect, updated my family history and file. She was so descriptive throughout the whole exam of what was happening. She made all my nervousness go away and I was as comfortable as one can be during this kind of exam. She let me know to tell her if I experienced any pain. No pain, just some discomfort but nothing unbearable.

I have been coming to this women's pavilion probably for 25 years. My OB/GYN was here, and this is…read morewhere I get my yearly mammograms done. I would never go anywhere else for my mammograms. The women who take care of you the technicians, are so kind and wonderful. And the room is not stark. The lighting is low and you feel very comfortable. And now they have 3-D machines in every room. I cannot say enough about the women's pavilion. I will continue to go here for my care.

Very disappointing experience. I work for Froedtert and I expected more from this place. My mother…read morein law never saw a social worker. Only a nurse case manager who was not very helpful with very poor manners. My MIL is elderly with TTWB and they are sending her home. The OT said she needed assisted living but never came to the room to discuss recs with family. My husband had to ask for education and training before discharge. She should NOT BE going home. Sadly I will never recommend this facility to anyone. I'm glad I work for Froedtert! Do better RHOW.

Sadly we had the worst experience! It's very unfortunate that they say they care for the patient…read moreand we had the worst experience one could have. The Nurse said the Doctor would meet and give us a review of my family members condition before they discharged them. But the Doctor could not be bothered and just ignored us. The issues and lack of care kept mounting daily. They left our family member to sit in their own urine for four hours and wouldn't check them. UNLESS WE ASKED!! We had to stay with our family member 9 hours a day to make sure care was being given. They say they care but could not deliver! Then they send out a standard response asking to be contacted, so they can get the post removed. But when things where happening and we brought up the concerns. They met with us said they take these things seriously but then brushed off our concerns not following up at the time or even a few days later while our family member was still there.

After 35 years of having a mammogram at an ascension facility I had to change because I now have an…read moreaurora dr. I loved the Mammo tech. The facility was very nice quick and easy. Even the little gown they had you where was nicer

They make me wait in a long line to drop off just a stool sample. The receptionists are rude . The…read moreBrookfield wi location told me I needed an appointment and couldn't find me in the system for some odd reason. A woman named Katie that is a receptionist at west allis labs is rude also. It literally says a sign to silence phones and to make phone calls outside due to there courtesy. They also told me a different address that I don't live in at all for my address which makes me skeptable if they are futzing around with my information. I absolutely don't prefer to say my name and address out loud when they ask me in front of other patients waiting. Katie told me I had to type it in the computer. I asked for her assistance , and she ignored me. I am seriously thinking of switching hmos. Aurora get a more knowledgeable staff that know how to do there job correctly .

I had a fever of 103 and terrible abdominal pains. I waited less than 5 minutes. They gave me…read morefluids, ran labs, and wrote the necessary prescriptions. I felt listened to and taken care of. I will go back if I need to. Glad it's close to home.

When I arrived I was immediately greeted with a smile. I waited maybe a minute at most before I was…read moretaken back with my son. The guy who took us back was very nice and efficient. The nurse then came in and triaged us. She was nice and explained everything. We waited maybe another minute before the doctor came in. She listened to what my son was telling her and did a thorough examination. She explained next steps and what to watch for. The team was great. I was very happy at the care we received! I would highly recommend.