People talk about a "new car smell" ... well, this store is so new that it still has that "new store smell". It had been open less than a week when I visited on Monday afternoon.
The store wasn't very busy, possibly because not many people knew that it had finally opened. I watched this store being built, and it seemed like it took quite a while, as the building site was on a slope, so retaining walls were necessary.
Since it's so new, the store was nearly perfectly neat and organized, with its polished concrete floors. Because it's a steel building with high ceilings, it has sort of a cold, impersonal warehouse feel. Also, I did not notice any signs for a bathroom.
I was not terribly impressed with the employees. First, I was not greeted when I entered the store. Second, nobody was on the sales floor. Third, only two employees were on duty. One - an elderly woman - was clearly in training, and still learning the register. Her young male trainer had sort of a casual attitude about being there.
This marks the fourth Family Dollar store in the Coventry/West Warwick area, all within easy driving distance of each other. At first glance, that sounds crazy, but not when you consider that a large segment of the West Warwick population doesn't drive, so they are probably counting on a good amount of foot traffic (huge parking lot notwithstanding).
But this store will face some stiff competition, even among car-less customers. A Dollar Tree is located just up the road (just on the outskirts of downtown WW). Also, a Dollar General store is being built on the same stretch of road, even closer than Dollar Tree. All three of these stores will be within easy walking distance of each other - get ready for Discount Wars!
I'm really only giving this store 4 stars for the fact it's shiny and new. Lackluster employees and possible lack of bathrooms would otherwise keep it squarely in 3-star territory. I was much more impressed with the Dollar General store that recently opened in Cranston (see other review). If the Dollar General under construction in West Warwick turns out to be as good as the one in Cranston, then this new Family Dollar ought to be very concerned. read more