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    Family Doc Direct

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    McLaren Greater Lansing - Primary Care

    McLaren Greater Lansing - Primary Care

    4.0(4 reviews)
    1.1 mi

    I arrived 40 minutes early for my appointment. Sanitizing lotion was readily accessible. The Staff…read morePerson at the front desk acknowledged me right away and greeted me warmly! We had a moment of confusion concerning my gender, but the Medical Staff was only unfamiliar with my paperwork dilemma. ("Is this an Insurance form or a Medical Form?" is the sort of question a Non-Binary person has to ask when there is only a binary checkbox and it is almost never labeled with the correct terminology. Obvs, nobodies fault stuff like that happens all the time. :) The Medical Assistants were all quick, efficient and genuinely pleased to be of service! They got me in early for my appointment too. I won't say my Doctor's name, but they were openly and respectfully curious as to how they might be of service to a Transgender Person, when so often the past told a different story. :( My Doctor addressed my every concern and meeting with them was very pleasant. The fish tank next to the check-out desk has an _Actual_Literal_Sea_Urchin_! They are very black, except for their orange rude part, and about nine inches across. The Staff Person at the check-out desk was friendly and enthusiastic! They walked me through every step of the check-out process with a smile! The Medical Assistant thanked me for coming in today! I am totally 100% assured that they will follow up with me at every opportunity and that our relationship will continue to be successful and pleasant.

    Wrong prescription was sent to pharmacy…read more Was on hold for a total of two and a half hours, to be told a nurse would call me back. She never did, went there the next day in person and spoke to a nurse practitioner (Beth)who changed the prescription. Her attitude was horrible, told me I was rude for asking to speak with someone in person. She said that my situation was not an urgency, and that it was rude to show up in person to ask for the correction to be made. Then she went on to claim that the reason behind their ineptness was lack of employees. Let me be frank, she is an awful person with a passive aggressive attitude who should not be allowed to speak with patients. Please avoid this place

    Ruth Yoon, DO - Waiting room

    Ruth Yoon, DO

    2.4(5 reviews)
    0.2 mi

    To further add to this disaster of a healthcare provider, today we received a form-letter from Dr…read moreYoon telling us we were no longer welcome in her office. The simple fact that she has a form-letter for something like this should tell you all you need to know about Dr Yoon and her medical practice. Avoid.

    Dr. Yoon dropped my husband and I after over ten years and her reason was " communication…read moreproblems"...that is ironic considering the fact that she failed to communicate that I had been diabetic for over five years without her communicating that fact to me along with my A1C going as high as 8. She has made some snide remarks about me personally that had nothing to do with medical visit. I had asked her if she would check my ears since I was having dizziness like positional vertigo in which she didn't check them. I also had foot pain in which her advice for me was to lose weight. I am diabetic and I feel it is important to not ignore foot pain. After sending her a message on MySparrow she finally referred me to a Podiatrist but then dropped me as a patient. So if you want a Doctor that listens to your health issues since you know your body better then any Doctor does then you don't want her. Dr. Yoon also broke Doctor patient confidentiality when she told me about my sibling being diabetic and my sibling doesn't have Dr. Yoon as her Doctor she has Dr. Marinas...Dr. Yoons associate Doctor so Dr. Yoon had no business telling me about my siblings medical issues.

    Family Doc Direct - familydr - Updated May 2026

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