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Family Contracting

5.0 (1 review)

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6 years ago

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Custom Fence - 6Ft decorative vinyl enclosing utilitys

Custom Fence

(6 reviews)

I do not normally do reviews, but the team did such a great job they deserved a review. We had a…read morefence and gate installed and completely satisfied. The team was very knowledgeable and professional. Explained what was needed and answers all of my questions I had on the type of fence and gate would work best. The estimate was exactly what I expected. They completed the job and cleaned the area. I would recommend Custom Fence due to the value and quality of service they provided. Thank you, Custom Fence, for all your great work!

I strongly recommend avoiding Custom Fence…read more It has been over a YEAR since they completed the work, and I am still trying to get them to come back and correct issues with their workmanship. At this point, there is no reasonable excuse for the lack of follow-through. Every time I manage to get someone to respond, the blame seems to get passed to a "scheduler." Then nothing happens. No firm appointment, no meaningful update, and often no response at all unless I repeatedly chase them down. Taking a customer's money is apparently the easy part. Standing behind the work afterward has been a completely different story. Mistakes can happen with any contractor. What separates a reputable company from a bad one is how they handle problems after the job is finished. Giving a company more than a year to correct its own work is more than reasonable, and I should not have to continually call, message, and follow up just to get basic warranty/service issues addressed. If you are considering Custom Fence, I would seriously think twice. My experience has been poor workmanship followed by worse customer service and essentially no accountability once the job was paid for. I am more than willing to update this review if Custom Fence finally takes responsibility, contacts me, and actually corrects the outstanding work. Until then, this review reflects exactly how they have handled the situation.

Dave Van Rite Construction, LLC - Creative Decks & Landscaping

Dave Van Rite Construction, LLC - Creative Decks & Landscaping

(2 reviews)

We have had a very positive experience with DVR throughout the entire process of putting a new deck…read moreon our home facing the water. The entire team including Jake and Matt were extremely conscientious to our specific needs and always produced quality work. We look forward to many years of enjoyment on our new deck thanks to the team at DVR!

Dave was very responsive and had a lot of creativity with his offer to design & build a deck…read more Quality shown was high and he was knowledgeable. Unfortunately I am writing only two stars due to a lack of follow-through which I believe every customer deserves. After providing the upfront 10% down I waited patiently for 3 weeks for "start work". The 10% check cleared in the first 14 days after mailing and felt this was a good sign. However during a good faith check-in call I was disappointed with the re-rack of schedule and numerous reasons/excuses for the inability to perform the work. The weather was no different than expected in the Green Bay area yet that came out as the primary apologetic reason/excuse for essentially a day for day delay. Perhaps if I had any movement or contact while patiently waiting for up to 6 weeks to start work, then I wouldn't be writing this review. I am sure this is not indicative of their 30+ years in business, but this didn't help me as another customer who didn't feel valued. Perhaps there are others, but certainly hope not.

Family Contracting - fencesgates - Updated October 2026

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