This review is regarding the excellent care that I recently received at the Reston Kaiser After…read moreHours Care. It has been years thankfully since needing emergency after hours care. The day after Thanksgiving changed that when I had an accident and broke several bones in my ankle. Everyone encountered at Reston Kaiser After Care were so kind, helpful and supportive in providing what seemed the best possible care. The necessary subsequent surgery and on-going follow up care has been equally positive. Just a week ago I experienced terrible ear pain and ended up having a nasty ear infection? Don't ever remember having one in my life? Once again this started after hours. The care received was just a most positive experience.

Dermatology does not have ANY openings. Only option is to be put on a never ending waitlist. And,…read morethere are NO appts any kaiser location in northern VA unless maybe you want to drive over an hour! With two torn miniscus due to very poor PCP who refused to refer me for an MRI!! It took months because she didn't think I had torn them! 6 months later, the MRI shows definitely torn. Poor service unless I guess to u have a PCP who can help you!

Emphatically not recommended. Way over-priced. So glad our 8 team members did not follow our…read morerecommendation to use this service. Two vaccinations were administered barely any distance apart, into a nerve, the result being painful, restricted movement in the arm now still 6 weeks later. They responded with a 10% refund but declined any care or PT, even after the time and cost we incurred to see two doctors at their urging. Never again. Be smart and just go to a pharmacy.

They claimed my wife REQUIRED an OPTIONAL vaccine and it was not until I did my own background…read moreresearch on USCIS that I discovered this. When we called to confront them on this, we were told "Um... we just said that because we highly recommend it." My wife did not get the vaccine from them and got all of her paperwork approved thereafter. Insane - they should be shut down and reported.

Recommended the wrong treatment for my wound, which was not infected. Wanted to prescribe…read moreantibiotics I did not need. Was cavalier and brusque in the way she examined and diagnosed my problem. I know this because another, more qualified doctor contradicted her recommendations.

This is such a tough review to write because while I did receive the care I needed in coming to…read morethis urgent care facility when my local facility that's within walking distance of my home was closed, the cleanliness standards are what were most concerning to me, sigh... SO, as mentioned above I needed an urgent care facility as I was feeling beyond miserable and my local tried and true facility wasn't open for some odd reason so I searched and found this establishment. Reviews were great so I said perfect, yet upon arrival I literally sat in my car second guessing even going in because I've been spoiled by the likes of Inova and Patient First where "curb appeal" is a thing (& matters). Yet I got over myself and went in because as I said I was sick! Upon entry I again said maybe I need to keep searching because you literally can see the dust on many of the items that are both on the floor and strewn upon the tables and walls .... and there's so much tattered signage on the wall you don't know what to look at or what's relevant .... But the service! The front desk woman was phenomenal! Her "bedside manner" was top notch as I listened to her ease the worries of folks on the phone and simultaneously take care of me and one other patient. She was truly the shining star of this establishment. And my wait time was non existent which was really nice! I completed paperwork, insurance was verified and the doctor saw me right away. The doctor was interesting because I felt as though she was more interested in my nail design and handbag than in truly paying attention to what I was sharing about my illness.... But she diagnosed me and sent my prescriptions right over to the pharmacy with no issues. So, as I said in the beginning, tough review to write because the service provided was pretty good, however, the packaging in which it all was wrapped was tattered and we all know presentation matters, so, this was a one and done experience for me and I'll be returning to Inova or Patient First where I feel cleanliness standards are met,

I switched to United Healthcare (Community Plan) medical insurance and Dr Sarah Park accepted me as…read morea new patient. Every year for my annual physical check-up I use the Fit3D scanner. It's a standing hands-on panoramic machine (ref: image) that scans measurements and assess the baseline ranging in results: needs improvement, average, and ideal before consultation w/ the doctors scheduled. Dr Park is very informative and she has great bedside manners! She has given me great advices, referrals, and diet plans, medicinal prescriptions, pre-op, post op, and after my random illness or condition(s). She is also Asian-American; whereas I feel more comfortable getting ongoing medical screenings with since we can relate to one another. Her staff is very welcoming, pleasant, and professional. They provide detailed instructions during intake and check out process. I would suggest anyone seeking primary care to switch to Heale Medical. They have a great email subscription that inboxes new treatments or promotional services, and their patient portal web site is user-friendly. You can easily access the web site for lab results and referrals. They also offer a patient Membership with monthly charges that includes nutritionist consultation and earlier available appointment booking availability. Check out their web site (healemedical.com/) for videos and more info. Overall I like how streamlined all of: the electronic documentations, interior medical office decor design, and medical services Heale Medical continues to provide... there are plentiful same ground level free patient parking spaces

They have a strict 10min. policy if patient is late your appointment is canceled. How much time…read morepatients wait for doctors each time? Office lady said can book me to a later time, and suggest me hang out at Mall before my new appointment time, really? Means you are out of work for the whole afternoon? On top, when book appointment, all insurance information was uploaded and typed in and submitted. But at the minute of your appointment time, doctor did not log on but reception called and said my insurance is not on file and can't be verified. You have 10 days ahead to verify this, but have to wait till actual appointment time? We never have issue with our insurance elsewhere. So, you basically out of work for whole afternoon and, didn't even get to see the doctor. What a nightmare experience, can't believe how badly this practice is managed, patient be aware! Don't waste your time

I went to see Dr. Chiantella. Before booking an appt I researched and chose her as her…read moreaccomplishments, reviews and accolades are excellent. I don't know that I need surgery, but I don't know that I don't.... it was time for an expert opinion. Being so accomplished I expected her to be full of herself but I was pleasantly surprised. She's relaxed, experienced, filled with common sense... and she even shares most of my same frustrations with the medical field in general. Why can't there be more like her? **Highly recommended ** Negatives: The parking is TIGHT, so expect to have to hunt for a space and walk a bit. The gal at the front desk seems annoyed that she has to be there. But, who cares? The doctor is fabulous.

My visit today was efficient and professional. The staff is always friendly and knowledgeable. I…read moresaw Dr.Cliff today I have seen him before and he's very pleasant.

Bad experiences. I needed to go to Dr and went to patient…read morefirst in sterling. Nasty experience. I am not going to pay $200 balance when you cant tell me what the amount is for, followed by snarky comments. Its a place to go if you need help and cant go anywhere else. The only advantage is how late they are open. Even with that i would go anywhere else that can be polite. Would give zero stars if possible.

Excellent service. I would highly recommend it for folks who needed something temporary until they…read morehave a permanent health insurance. The office staff are awesome. They treat everyone with respect. Thank you JeisyDiaz.. keep up the great work!

Horrible customer service, the gossip girls at the front desk act like they don't even want to work…read morethere and you can tell in the way they treat you, this place must be poorly regulated because I'm not even sure how those girls got a job there. The doctor herself had told me they were being rough with me. The only reason I'd even think about recommending this place to somebody for is the price, but as you can see that comes with the trade off of bad customer service, attitudes, and unprofessional people

Dude, this place's radiology department sucks after hours. I had to come here for a procedure to…read moremake sure the insides were okay on a late "add-on" from a doctor. Ended up waiting two hours to get in despite being told that the appointment time was 5:30. It's just another thing that makes me despise getting any sort of advanced medical care in the United States - the business decision to keep one technician on staff to perform the studies after 5:00 just eats up time. It's moments like these that make me want to bill hospitals and other places for MY wasted time - because Lord only knows that if I missed my appointment, I'd get charged a missed appointment fee! Oh, and since when did doctors start calling to review the study results with you? What ever happened to showing you the charts, explaining it, and making you feel comfortable with the information? Even if it's for an abrupt 2 minutes, I prefer to see body language rather than having some fat-ass technician who is more concerned with her dinner and Facebook session tell me that the doctor is going to call now and pointing a leg-looking digit at the phone hanging on the wall that 50,000 sick folks probably used before me. Yeah, I won't be back to this joint. Even if it's for an emergency. Bitches.