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    Family Compass

    3.5 (2 reviews)

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    Family Immediate Care

    Family Immediate Care

    4.5(21 reviews)
    2.8 mi

    Recommended the wrong treatment for my wound, which was not infected. Wanted to prescribe…read moreantibiotics I did not need. Was cavalier and brusque in the way she examined and diagnosed my problem. I know this because another, more qualified doctor contradicted her recommendations.

    This is such a tough review to write because while I did receive the care I needed in coming to…read morethis urgent care facility when my local facility that's within walking distance of my home was closed, the cleanliness standards are what were most concerning to me, sigh... SO, as mentioned above I needed an urgent care facility as I was feeling beyond miserable and my local tried and true facility wasn't open for some odd reason so I searched and found this establishment. Reviews were great so I said perfect, yet upon arrival I literally sat in my car second guessing even going in because I've been spoiled by the likes of Inova and Patient First where "curb appeal" is a thing (& matters). Yet I got over myself and went in because as I said I was sick! Upon entry I again said maybe I need to keep searching because you literally can see the dust on many of the items that are both on the floor and strewn upon the tables and walls .... and there's so much tattered signage on the wall you don't know what to look at or what's relevant .... But the service! The front desk woman was phenomenal! Her "bedside manner" was top notch as I listened to her ease the worries of folks on the phone and simultaneously take care of me and one other patient. She was truly the shining star of this establishment. And my wait time was non existent which was really nice! I completed paperwork, insurance was verified and the doctor saw me right away. The doctor was interesting because I felt as though she was more interested in my nail design and handbag than in truly paying attention to what I was sharing about my illness.... But she diagnosed me and sent my prescriptions right over to the pharmacy with no issues. So, as I said in the beginning, tough review to write because the service provided was pretty good, however, the packaging in which it all was wrapped was tattered and we all know presentation matters, so, this was a one and done experience for me and I'll be returning to Inova or Patient First where I feel cleanliness standards are met,

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    Family Immediate Care
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    Heale Medical Primary Care - Dr Sarah Park

    Heale Medical Primary Care

    3.6(7 reviews)
    5.7 mi

    I switched to United Healthcare (Community Plan) medical insurance and Dr Sarah Park accepted me as…read morea new patient. Every year for my annual physical check-up I use the Fit3D scanner. It's a standing hands-on panoramic machine (ref: image) that scans measurements and assess the baseline ranging in results: needs improvement, average, and ideal before consultation w/ the doctors scheduled. Dr Park is very informative and she has great bedside manners! She has given me great advices, referrals, and diet plans, medicinal prescriptions, pre-op, post op, and after my random illness or condition(s). She is also Asian-American; whereas I feel more comfortable getting ongoing medical screenings with since we can relate to one another. Her staff is very welcoming, pleasant, and professional. They provide detailed instructions during intake and check out process. I would suggest anyone seeking primary care to switch to Heale Medical. They have a great email subscription that inboxes new treatments or promotional services, and their patient portal web site is user-friendly. You can easily access the web site for lab results and referrals. They also offer a patient Membership with monthly charges that includes nutritionist consultation and earlier available appointment booking availability. Check out their web site (healemedical.com/) for videos and more info. Overall I like how streamlined all of: the electronic documentations, interior medical office decor design, and medical services Heale Medical continues to provide... there are plentiful same ground level free patient parking spaces

    They have a strict 10min. policy if patient is late your appointment is canceled. How much time…read morepatients wait for doctors each time? Office lady said can book me to a later time, and suggest me hang out at Mall before my new appointment time, really? Means you are out of work for the whole afternoon? On top, when book appointment, all insurance information was uploaded and typed in and submitted. But at the minute of your appointment time, doctor did not log on but reception called and said my insurance is not on file and can't be verified. You have 10 days ahead to verify this, but have to wait till actual appointment time? We never have issue with our insurance elsewhere. So, you basically out of work for whole afternoon and, didn't even get to see the doctor. What a nightmare experience, can't believe how badly this practice is managed, patient be aware! Don't waste your time

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    Heale Medical Primary Care - Heale Medical Exam Room

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    Heale Medical Primary Care
    Heale Medical Primary Care

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    Family Compass - medcenters - Updated May 2026

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