Tube Tahoe was an absolute hit for my family. What really made the experience stand out was the…read morestaff. This place has a genuine mom-and-pop feel, the kind where people actually care about the families coming through the door. Bekah at the front desk was the first person who really set the tone. My day had already been a bit hectic trying to coordinate everything, and she calmly helped straighten things out and get us settled in. Lindsay was fantastic out on the hill--super attentive and very protective of my boy's safety, which any parent immediately appreciates. Erik went above and beyond helping my 4-year-old son Sebastian when he was unsure about getting on the tube. That moment meant a lot to me as a parent. The kids working at the top of the hill kept the energy up and made it exciting for my boys every run. Back at the lodge, Bekah and Dee were everywhere helping people out and keeping things running smoothly. Dee in particular seemed to be all over the place making sure everyone had what they needed. Another big plus: they have all the gear you might need right there at the lodge, and the prices are very fair. If you forget something, don't turn around or stress about it--just settle in at the lodge and they'll get you taken care of. Honestly I could keep going, because everyone there contributed to making the day great. I was trying to divide my mind and body managing the kids, but the staff ended up being the glue that held the whole experience together. If you're bringing kids to Tahoe and want something fun, welcoming, and run by people who genuinely care, Tube Tahoe is the spot.

This facility to check in is SMALL and the the bathrooms even SMALLER, it gets crowded, the staff…read moreseemed confused, on who was checking people in and who was walking people out and helping with tags. Once we finally got helped and paid we were giving tags and told end time, we were referred to go outside to wait for someone to add tags to our clothes so they could keep track of who's supposed to be an expectator and who's sledding, just to sit and watch you have to pay. Half the staff helping at the top of the snow was helpful and half was just getting by. Our kids made the best of it. Not sure if will make it back.

Not enough parking. Crowds flood in on the weekend. If you're not here before 12pm,youre screwed…read more Roads up are icy. There were 2 Honda civics that were blocking traffic because they were stuck. Bring a 4x4 and snow tires.

Note: You'll need a day pass ($15) or season pass ($40) to park on the parking lot. Print the pass…read moreand leave it on the driver's side dashboard. Pros: - Dog friendly - Near Highway 50 - Parking lot - Lots of trees - Restroom/Outhouse Summary: For a snow park, it's decent. There's an adequate sledding area, but we've been to several snow parks that were more spacious and have higher slopes that don't require a parking pass. Although it has a restroom/outhouse, you might want to bring your own wet wipes and/or toilet paper as it doesn't offer running water. Unless you want to scrub your hands in the snow. You can venture on the "trails" to get away from the crowd. But all in all, it'll do.

3 fun courses Reasonably priced…read more Half off for 4 y/o and free for under 3 Enjoyable way to spend 1-2 hrs

While staying in Lake Tahoe for a last minute trip, my husband and I decided to check out Magic…read moreCarpet Golf for some mini golf fun last Wednesday. We arrived a little before 12 pm and were greeted by an employee. For the golf course selection, there are 3 options to choose from (but one course was currently closed). We ended up choosing to do the castle course, which has 28 holes. I had cash in my purse so we paid for a smaller discount of $20 per person. If you pay credit card, it would have been $20.60 per person (I am assuming for the credit card fee?). We were given our clubs and 2 colored golf balls. And the employee who checked us in had told us that there is a hole where the mill is not working. The motor to power it is not working but that we can slowly pushing it towards where she is and it should work. The castle themed course is very cute and we really enjoyed seeing each hole, which some of them were really challenging. Some of the holes were also really well constructed and decorated, including the one with a ship and a giant goldfish. We golfed here for about an hour. And I am happy to say that I ended up with the smaller amount of strokes (just by a margin though). Although this course has 28 holes, you only golf with 27 holes. And then for the last one, you come back inside where you paid for your admission and put it in one of two machines. I placed my golf ball into what looks like a plinko style game (which reminds me of The Price Is Right show). But I don't know if I was supposed to try to win something or not or just to watch it make it's way down to one of three holes. And then my husband placed his ball in the other machine that looks like a slot machine. Overall, we had a great time and am glad we were able to make it out here.

Literally had me sitting on the phone for 20 minutes without a single answer. Total BS from what is…read moresupposedly a "4.5" star store. This is ridiculous.

This place is awesome, couldn't recommend them more. I've rented ski gear 5 or 6 times now this…read moreseason and each time I want to give them 5 stars. Top tier service & equipment, the guys working there are great, very friendly & knowledgeable. They're also so quick I'm always in & out in like 5 minutes. Not to mention the prices are very reasonable. can also rent gear as well like jackets & stuff which is nice, they've got a great selection.

It probably doesn't really make sense to go here if you're not staying at Camp Richardson. Parking…read moreis extremely limited, even on a very quiet Tuesday in Tahoe. We had to pay $10 for beach parking, and they let us park just past the pay gate so it was a short walk the the shop. Their bikes and kid's trailers are good quality - we went on a ~16 mile ride and the equipment served us well. The wheels on the trailer were true. However, the service is not great. One of our friends was looking for a tag along bike (a kid's bike connected to the adult bike); this shop normally has them but they were out of service, and the guys working at the shop wouldn't even explain why or offer any other options. When we asked for helmets, they vaguely pointed to the back of the store and again weren't helpful while we looked through unfamiliar rooms for an apparent collection of helmets somewhere. Upon leaving, we weren't given any information on price or time limits so we took our time and got back at almost 5pm; I embarrassingly realized they had actually closed at 4pm. Even so, they only charged us for 3 hours instead of the 5 we were gone. They did also lose the liability we signed (they said it was no issue for us, but it was just their own fault for getting mixed up). Overall I think the guys who work here know their way around bikes and keep things in good shape. They don't seem to care too much about much else like customer service; not great when you need their help, but beneficial when they aren't strict about how much they charge.

My sons and I rented bikes here while vacationing at Richardson's.. I found the prices to be quite…read morereasonable. The bikes we rented were in excellent condition. We really enjoyed biking around the area. The staff were very friendly. We really enjoyed ourselves.

Such a fun adventure! We booked online a day prior and received an email with clear instructions on…read morewhere to meet and what time. The group can only access this beach with the shuttle & tour group so make sure to read everything in the email. The clear kayaking is done at Sand Harbor which was absolutely gorgeous. All of the guides we met and interacted with were super cool, nice, and helpful. Using a clear kayak is particularly cool when you go over rocks and boulders in the lake. The kayaking was not too strenuous and I would definitely recommend for beginners like myself. It is a bit more pricey to do the clear kayak tours as opposed to renting a regular kayak so it's something to consider, but by doing the tour I got to see a part of the lake I had never been to (and is a bit harder to get to) and also got instructions and tips for kayaking. We thought the tour would go a little farther/longer too but it was still cool. Kayaks are available as singles or doubles with weight limits so be sure to take that into account when booking. It was late July when we went so the weather was nice and warm. We wore swim shorts and dry fit shirts with UV protection. Our legs got a little wet from water splashing off the paddle but it felt great. They do lend you dry bags to use if you have any items you want to keep on you while kayaking. I did use the dry bag for my sunscreen, water bottle, wallet/fanny pack. They also said we could leave belongings in their life jacket van at the beach, which some people chose to do. I would recommend packing light though. I am glad we booked this adventure. I think after going with a tour group now I feel more confident to rent a kayak and head out without a tour next time I visit Tahoe.

Not responsive, does not reply to emails or calls ahead of booking and no updates about pending…read morereservations

Their operations needs a kaizen event. Website and booking was easy. But close to tour time,…read morethings start to deteriorate. The booking email says to meet a Zephyr Cove Lodge 90 minutes before tour, but a text the day before moved it back by 45 minutes. Okay. I just assume we're hopping on the running bus in the parking lot, but someone comes out and says we need to check-in inside. Inside is chaotic. Do we need to get helmets here or the trailhead? Nobody seems to know. I'm thinking "ma'am this is YOUR show". A few helmets appears, then a few more. Plot twist, there's plenty at the trailhead. Then the bus driver rolls through the crowd barking to get aboard and he's leaving immediately. So we do - and without a greeting or headcount, we're off. Off to nowhere it seems. We roll through two resorts and take on zero additional passengers. How does this happen? How is scheduling so loose we're wasting time turning around at the Golden Nugget? Then we transfer to another bus. Some story about it having a more powerful motor. It look like an identical old school bus that's been fitted with new seats. It's not like we're off-roading to the trailhead, it's paved roads the whole way. Then why couldn't we just drive ourselves to the trailhead and save fussing with busses and save two hours? Anyway - once there - equipment is good, guide is good, scenery is outstanding. Just wish it wasn't such a hassle to get there.

Decided to give this place a second chance after the disaster that happened during the new year…read morewhere they cancelled our snowmobile tour right as we got to the second location and then we get into an accident on the bus while we're leaving. Their online management is still an absolute disaster, but the team onsite was actually very helpful this time. We booked a snowmobile tour for 9 am and woke up bright and early to make it to our 7:45 am/7:50 am shuttle pick up time. (The website says 7:45 am, while the email says 7:50 am.) We're there by 7:40 because the bus stop is right next to our hotel, and we wait 30 minutes just for no one to come pick us up. The instructions for the stop are extremely vague because there's two bus stops in the location across the street from each other, and we didn't know which one we're supposed to be at. However, it didn't matter because no one stopped to pick us up anyway. After waiting the 30 minutes, we decide to drive to their location. I couldn't find an address on their website or the email that was provided, so we looked them up on maps and it took us to the location we had been to at the beginning of the year. Turns out they weren't there anymore, and they moved to Zephyr Cove, 30 minutes away from their old location! It was already 9 am, our booking time, so I call the phone number listed on the email, and the person who answered was absolutely useless. They told us they didn't know what to tell us because they were offsite, and they called their onsite team who said that there were no bus issues (a lie, which we found out onsite). They didn't offer to reschedule us, and instead told us that this situation would fall under their cancellation policy, meaning that they wouldn't be able to refund us? Charlie (the person I was speaking to) recommended that we contact their corporate office, and when I asked to be transferred, they said I had to email them?? $1000 to book, and you don't have an actual corporate number to resolve issues immediately when people are trying to enjoy their vacation? I had to be the one to ask if we could drive to their onsite location, which turned out to be the best idea. We drove to Zephyr Cove, extremely confused because there was no signage up for Lake Tahoe Adventures, but someone outside directed us to the inside of Zephyr Cove Resort where they're now situated. The lady we spoke to there was EXTREMELY helpful and basically saved our trip. She apologized, gave us a refund immediately with no issues (last time we had to contact their corporate number to get a refund even though they cancelled because of weather), and offered us free tickets for their cruise or tubing. We're super grateful to her and the onsite team! We found out the whole perfect bus schedule was a lie though, as there was another group there who had the same issue as us where the bus didn't pick them up for their trip. We were told that it was their open weekend and that there was a lot of miscommunication going on, so I don't understand why whoever we spoke to on the phone was so disconnected from the situation or why they were completely unhelpful.

We hiked Taylor Creek Trail with our two kids and a stroller, and it was a great, very easy walk…read moreoverall. The trail is mostly flat and well-maintained, making it totally stroller-friendly and perfect for families with little ones. We arrived around 10:30 AM and finished by 11:30 AM, so it's a nice, short hike that doesn't take up your whole day. Parking was easy, with plenty of spots available. We visited in July (summer), and the mosquitoes were intense, especially near the swampy areas definitely wear mosquito repellent. Also worth noting: the swamp area has a strong smell, so if you're sensitive to odors, that's something to be aware of. We'd recommend avoiding lingering near the water. Overall, a great, low-effort trail for families or anyone looking for a relaxed walk just come prepared for bugs and smells in the summer.

Super nice and easy stroll on a wooden bridge walkway along a creek with some pretty scenic views…read more -usually way better this time of year w/ Kokanee Salmon flooding the creek with shades of RED as they swim - not this year, water level to low. -bear sighting are very common when the fish are in (i can confirm- saw a family of bear 2 years ago - had a pack of BACON just in case - LOL).....J/K....... - Verdict: check this place out when heading up to South Lake Tahoe....it's cool....

Amazing service and super affordable prices!!!…read more First time skiing in Lake Tahoe and the gentlemen there made the rental process flawless. Walked me through everything and made sure everything fit well. They have different packages to choose from, all at reasonable and shockingly affordable prices. They even do a military discount! Definitely do business here!!

Met Philip today just to check about our ski's tuned. He was great Gabe is the history of the shop…read moreand a free quick wax for skiing tomorrow. We will be in Friday after skiing.