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Fallbrook Oil Co

5.0 (1 review)
Closed • 7:00 am - 5:00 pm

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6 years ago

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7-Eleven - cold beers

7-Eleven

(26 reviews)

$

Not open 24/7. The older lady at night time closes up at 0100 and doesn't open again until 0300…read more Please update the hours or tell her to unchain the doors at night. This has happened 4 times this week.

I'm going to post what I've shared on a few sites. A part of my communication with 7/11 corporate…read moreoffices. I recognize many have never had any problem here. I have had good experiences for the most part, up until today. Today's experience was just intolerable. I'm mad at myself for allowing two ill-mannered and rude employees put me out of my civility. ' This 7/11 either has the rudest employees on shift right now, or they are severely undertrained in customer service and overstretched. I went in to get coffee ( first mistake ) and cash in some lotto tickets. The ATM machines at the register aren't working but all they can say is declined, no money. ( Second mistake. This happens at this location often ) BS. I use cash and then ask to cash in lotto tickets. She points to the machine to check and I said I already checked on the app. She refuses to take them unless I check them in their machine first, which is dumb because they have to check them on their end to pay me. ( A new one for me ) I'll go elsewhere. I leave, then discover my scan for points did not work. So I go inside to let them know and says you want to buy coffee? I told her I just did but my points didn't show. She throws up her hand and turns to her coworker who begins to explain " I dunno. It's not my fault it's the system" So I ask how do I get my points and he says" I dunno, I'm not 7/11" At this point my eyes were on fire and blood is boiling, but in the back of my head, I heard " don't be stupid be civil". So I attempted to ask how to get it resolved and he cuts me off with a " I don't know, I'm not the app expertise". I said never mind. I'll report it to corporate and he responds " go ahead, I don't care" I left with a quick F.U." which I never do. He says "with that attitude, whatever". I'd better leave this parking lot before he thinks I'm threatening him by typing. '

Fallbrook Oil Co - servicestations - Updated May 2026

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