I went to New Bedford Empire Loan looking for tools. The new assistant Manager were very helpful…read moreand knowledgeable purchase some tools and electronics. He also incredibly knowledgeable about jewelry plus he sold me some jewelry pieces great place to go for service with smile. Thank you Five Stars

Julio was great and very patient with me pawning some old jewelry... Well. A lot of jewelry! (I'm…read moresorry if I spelled your name wrong) He made me feel welcomed and there was no embarrassment or pressure on anything. I'll definitely be returning!

On May 30, 2025 @ 12: 50 pm while going to a appointment for a job my cell phone discharged fully…read moreand I lost the directions. I have a older car and could not charge my phone. I knew the street but not the address so I found the street, it was Acushnet Ave. in New Bedford. I stopped in a store which was Fall River Pawn Brokers on Acushnet Ave. There was a gentleman and a women working there and the man charged my phone for a minute (at this point I was running late) and it was long enough for me to get the address off of my phone. I think his name was Jim, I didn't get hers but they are both very professional, friendly, and helped me out fast while also serving a customer in the store. Absolutely two of the best people that I ever meet. Btw my appointment went great and would have been a disaster without them. When you leave your house you never know what will happen and this is one day that I'll never forget. Thank you 2 employees @ Fall River Pawn Brokers on Acushnet Ave. in New Bedford you both really saved the days for me! Paul.

Walking by their shop and saw some tools in the window... at first i didnt think much ... Its a…read morepawn shop... but on the way back to my car I stopped in WHAT A DEAL!!!! Im going back!!! Helena was AMAZING! and very helpful. I WILL SEE YOU SOON!!!!!!!!!!!

This is the best Pawn shop this side of the Mississippi! Jess and the rest of the team are easy to…read morework with. They are honest and completely on the Up and Up. People you can trust and they treat you fairly Lori

Good price and good service. The customer service was awesome and got a good price on my jewelry.read more

Item was exactly as described. Called and worked out the price so the transaction was fast and…read moreaccurate. The girl that handled it was very pleasant and professional. Highly recommend.

Brought a brand new galaxy smartphone in, and got it back with scratches on the back. They use your…read morevaluables while your waiting to get them back and in my case, twice they've damaged them. Horrible business! They don't deserve to hold anything because they're irresponsible. Renewed a television slip and came back just to be told I never renewed it. Turned out they had deleted all the money that Alex stole from them while he worked there. Had a laptop returned back to me that didn't act quite right... lost a very nice big television through no fault of my own and nothing was ever resolved. Bad business tactics and damage done too. Never again.

I've found good deals here on a variety of things. I've never pawned anything so I can't speak to…read morethat aspect of the business, but their merchandise is very fairly priced, and the staff are very nice

Thanks for helping me out with the gold jewelry I really appreciate your help. I'm definitely going…read moreback!!!!

STEER CLEAR!!! NOT A REPUTABLE MERCHANT!!!…read more I went in thinking I was buying a Microsoft Surface 2 tablet. What I received was a Best Buy Unbranded tablet. Emailed them regarding the situation and heard nothing for two weeks. I called and was told to send back the item. The return shipping was $22. Another two weeks go by and I do not see any return to my account even though the package was retuned and signed for 2 days after I shipped it back. I call and speak to Mark who says he'll "have to get back to me about this." He calls back and says he's done the return. The return shows up without the return shipping cost. I call back regarding the return shipping to which he again says he'll "have to get back to me. This time I have to call him back to which he replies, 'Sorry I lost your phone number and you're going to have to eat that return shipping. Mistakes happen." So six weeks later I have been swindled, ignored, made to just through hoops, and charged $22 for it all.

FALL RIVER PAWN WEST WARWICK STORE HAS HUGH FLOOD AND DOES NOT ALERT CUSTOMERS TO WATER DAMAGE…read more Fall River pawn shop in West Warwick had a big flood last summer. There was at least 5-8 inches of water in the store and merchandise in the back was damaged a pair of vintage JBL studio monitors i had was damaged JAY the regional manager was their the day i redeemed the speakers and saw the damage. He admitted they had a flood and did not notify customers. he offered me $100 for something that was cost me $450 to replace. One sales rep told me they were giving customers back TV's that came in for pawn in a box the TV back with no box(because it was soaked from the flood. He was laughing at the fact no customer said anything and he said we got away with it. And laughed again. This is i am sure illegal but also shows what kind of pawn shop FALL RIVER PAWN IS .....STAY AWAY.

Very nice place! Since they moved the store looks so much better. Lots of tools to choose from!read more