If I could give less then 1 star I definitely would!! I have been going to this dentist office for several years. I was never a big fan of the atmosphere or how money hungry Dr Claire Persaud is. I understand everyone needs money to live but, today I was shown that she does not care about healthy teeth and smiles for others. I had a appointment booked over 3 weeks ago to have a filling on my son completed. I was on a cance list as his MSI was due to expire at Christmas. I made a point of letting reception know this also that I do not have any other medical. So today with no warning I register my son, they called me over to the payments desk and say I need to pay $200.00 for no show appointments....... Shocked I said I don't have a extra $200.00 it was going to cost $300.00 for his filling. I also did not have any missed appointments!!!! Her payment associate went out back to ask if she would see my son anyway and do his filling which I had the money for, Claire refused and referred the message of me to pay the no show appointment fees and come back another time when I had filling money. WOW that's all I can say. Imagine someone who supposedly isn't in it just for the cash turning a child away that was just in for a filling. An error on there end saying I was a no show for appointments and to be treated this way, I have never felt so looked down upon in my life! I will definitely be letting everyone know about my horrible experience today as well as finding a dentist that cares about providing a service in a professional manner!! read more