I've been to a few accounting firms and this is the first who would sit down and explain everything…read moreI need to start a new business. The accountant/owner I spoke to was polite and very patient with my questions. They definitely got my business!!

I don't even want to give this one star! The owner take benefits from new staff, hire inexperienced…read morelabor, made my tax a lot of mistakes! My 2019 tax return was very messy! Got big amount of bill from IRS, and when I tried to contact them, they ignored most of phones and emails. The less response emails are different stories!!! Everyone please notice!!!!!!! 大家一定要注意不要被这家公司骗了！老板为了节省支出请的都是实习生，专业很差，税报的一塌糊涂，而且拒绝承担责任修改！！！不接电话，不回邮件，推卸责任！最关键的是他们报错税造成很多损失！

Returning client. Both Ann and Brad are friendly, helpful and great to work with. Did go in office…read moreduring Covid. Space was clean, sanitizer available and everyone was wearing masks. Have sent other family members there and heard no complaints. Definitely will be staying with them and recommending them.

One of the worst experiences I have ever had. It took them more then five months to complete a…read morebasic non-business personal related tax request, initial inquiry in May and being completed in October- I had to give the same information over and over to different people and would have to follow up multiple times while they left me in the dark for weeks multiple times. I was rushed into signing the approval documentation without even being told the amount I would be paying to the IRS or their business and was left taking a hit of 6k unexpectedly less then 24 hours later without any option for a payment plan, disclosure on the amount etc- they told me there was nothing they could do to stop the charge and apologized profusely. They accepted blame for the situation and admitted that the service I got was unacceptable and when I asked for my money back- as ANYONE WOULD when being given awful service, I was ghosted for two weeks before being told "I got the service I paid for" which was no communication, poor management, them admitting wrong in the situation and stress. I felt like I had to follow up with them to do their job and I paid them $300 to just be put in a stressful situation. Absolutely do not recommend, super poor management and awful taste left from the experience. Cannot warn anyone enough how AWFUL Rick and his employees were with handling the whole experience. I was even told they would "rectify it however they could" but when I said the proper solution would to be to refund me for the amount of time and stress their business caused I was then responded with "you got your service no matter how bad it was, I wont go back and forth on that..." so how were they going to rectify it then? A flower basket? Literally lost my entire savings in one day because of them. Rick said in emails he wanted to better work on the business and cared about client satisfaction, but has left me in such a financial hardship and depression with no way to solve the problem they caused. During this entire process I NEVER received a phone call except the last day to make sure they got paid. Literally go use turbotax.

They did the taxes just fine (though the price didn't necessarily match the complexity of the…read morereturn; just in my opinion). I reached out for far more than simply taxes, and my questions weren't answered, the communication wasn't great, and my asking for additional services was just punted down the line. I'm sure giant practices would be fine, but if you aren't one, find someplace smaller. Unless you're a whale of a client, they'll basically just do your taxes and then otherwise ignore you.

My company (and personal) has been using them since their start (and their father before them)…read more Have the highest regard for their professionalism, knowledge of finance, advice and recommended actions. Easy to work with and I appreciate their contribution to our company and personal finances.

My returns were complicated. Steve and Darlene went above and beyond to be helpful. I would…read morestrongly recommend them!

Do not use this firm. Charges an outrageous amount for basic 1040 filing. Plenty of other firms in…read morethe area that prepare returns at reasonable cost with more consultative and friendly approach.

I had them do my taxes three years. The first two years were straightforward, but in the third…read moreyear I had an exceptional event. I scheduled a special consultation and was charged a significant fee - an in the end the advice was completely wrong, resulting in my being charged penalties and scrambling on April 5 to come up with funds to pay my tax bill. They are completely incompetent - the essentially punch numbers into a computer program and do not actually know anything about taxes. Avoid this office unless you want to find yourself paying hefty fees and fines for bad advice.

The entire team has helped me get a better refund than previous entities I have used to do my…read moretaxes. They are committed to helping you get the best refund you have coming. They are organized and extremely helpful.

Dukhon Tax is unreliable and careless. They would stop responding to emails for months, even for…read moresimple admin questions like where to upload my documents. I wasted hours calling and following up, all the while stressing out about whether my taxes were going to be filed on time. Also, they barely made the tax filing deadline. They submitted my taxes past 9PM on the due date!! I never want to repeat that. If you're considering Dukhon, just ask yourself - can a guy who can't even answer his emails do taxes right?

Dimitry is a really impressive and informed advisor. I enjoyed working with him from 2020. However,…read moreover the past two years the service declined sharply and they do not seem to be able to manage work. I get no response from emails. Turnaround on documents takes MONTHS. There is no proactive project management. When I call there are different people every time. The two people who worked on my case have left and I have no clue what the status of my project is. It is not the kind of feeling you want about your taxes. Go elsewhere.

I can say enough good things about Al Amir and his team at Hajiani. They're amazing…read more When I first met Al, my tax situation was a total mess: he helped me get everything in order and back on track. He was patient and reassuring and I never felt judged for how disorganized I was. He totally saved me, and since then, whenever thorny tax issues have come up, Al and his team have been there for me. When people ask me if I know a good accountant, I tell them I know the best accountant in Boston, and to drop everything and call Al. Multiple times, those people have come back to me and said, "I can't thank you enough for telling me about Al Amir. He's completely saved me." So, let me say the same to you... If you're looking for an accountant, drop everything and call Al. You won't regret it, I promise. And years later, when people ask if you know a good accountant, you'll be able to "save the day" for them too by telling them to get in touch with Al & his team.

Absolutely unacceptable in every conceivable way. I called due to the wonderful reviews online and…read moreneeded help with tax information that was related to inheritance, gift tax. I was met on the phone with rushed condescending questions one after another by the man claiming to "having 20 people on hold" and "Im already taking up too much of his time at 7minutes, because he only ever spends 5 min on any phone call" after he asked about my situation which I had flat out explained was a bit complicated due to my Mother being very ill & I really needed guidance figuring out taxes with my family inheritance. He interrupted me on a very short call by cutting me off and demanding fast answers which I started the conversation by saying it was complicated. I was confused. His demeanor was unbelievable, and hard to believe he has any experience and especially with 5 star reviews. I would have been happy to pay him for his precious time yet he repeatedly told me verbatim "I only give 5 min on the phone". I told him thank you for your help and closed the call. I need advice on gift tax Im receiving from my 80yr old dying mother after selling a family home. Im not asking for anything free. I told him Id be happy to pay, even. He could have set up an appointment or said if its too complicated to call a different accountant. He did not. I hate writing bad reviews. I rarely do. I did call back to tell him I was going to do so, and was in tears because My baby died and am living in poverty right now waiting on a large sum of money in a 300sqft apartment due to having to sell my home(which I told him)& REALLY need help with the taxes & what to do. Im shaking writing this review. Im a nice person who is struggling to go day to day. Perhaps he is only getting reviews for helping others with their tax returns. That is fine, but he could have just taken a few minutes to tell me he was ill-equipt and maybe even steer me in the correct direction. If you need a person that is caring and can give you more than 5 minutes on a call, This is not your person. You can't treat people in a way that makes them literally break down when you are a professional and be apathetic about the loss of a baby and needing to get the money & tax info and it taking more than 5 min. Just remember you never know what people are going through & you as a professional need to listen & take the time to set up an appointment or refer them to someone more competent. Im trying so hard and this 7 minute call was nothing but a slap in my face. I could and would never treat another human this way. Sometimes things are more difficult than you can handle & that is perfectly fine, but 7min is not "far too long" and lying about having "20 people on hold" to someone in a vulnerable place, it shouldn't be difficult to just be human. Can't we treat each other with kindness and compassion? Here the answer is clearly, NO

I've been coming here for a few years now. They're quick and efficient and they actually ask you…read moreQUESTIONS to try to help figure out how to maximize your return. Some of the people working here might not be as good as their best, but it looks like they're all getting the training needed and everyone is improving. I would highly recommend them as long as prices don't get hiked up!!!

Individual simple tax prep, $290, I won't be back here…read moreagain, I'll do TurboTax next time