THIS IS THE ABSOLUTE WORST DOCTOR'S OFFICE I HAVE EVER BEEN TO. They have raving 4/5 star reviews when you google them but trust me, those reviews have got to be fake or bought.
I came here for the first time yesterday because i was experiencing terrible abdominal pains and vomiting for the past three days. I found the place online and was drawn to them because of their glowing reviews. So I called to make an appointment. The receptionist who answered the phone was very monotone, soft spoken, and just seemed like she didn't want to be doing what she was doing. I looked past that and decided to make my appointment for that same day.
Dr. Anwar does not care about her patients, to put it simply. She measured me, weighed me, and rushed me into my room. I kid you not, I was out of there in less than five minutes. She diagnosed me with a stomach virus and prescribed me some pills for nausea (which only worsened it by the way) and sent me on my way. She was in no way thorough in my diagnosis, nor did she ask me if I had any questions. It all seemed very rushed.
This isn't even the worst part about my experience at this hell hole.
I had forgotten to ask for a doctor's note when I left the office. I needed one because I missed an exam that day to go see a doctor. I called the office and let them know of the situation. The receptionist told me I could come in the next day to pick it up, as long as I called in ahead of time.
Fast forward to Today (the next day)-- I call an hour before I plan on going to get my doctor's note and nobody picks up. The voicemail lets me know that their hours are from 8AM - 5 PM Monday through Friday, and that their lunch break is from 12-1. I figured they weren't picking up because they were at lunch. I got to the place, went to see if they were back (the time was 1:30 by the way) and the doors were locked. I figured, hmm..maybe they recently changed their lunch hour from 1-2?
So I decided to kill some time and go grocery shopping at a nearby grocery store. I finished shopping at 3. I called the office--still nobody was picking up the phone and it would go straight to voicemail. I kept calling and in the end made about 8 phone calls until someone finally picked up.
This is how the conversation went when the receptionist answered the phone:
Me: Hello
Receptionist: Hi
Me: Are you guys open today?
R: Well, we answered the phone, didn't we?
Me: Well I came by earlier and the doors were locked.
R: Were not seeing patients today but we're open.
Me: Ok, I just wanted to drop by and pick up my doctor's note that I forgot to get yesterday.
R: Did you call ahead of time to let us know you wanted to come get your note?
*side note* HOW THE HELL WAS I SUPPOSED TO CALL AHEAD OF TIME AND LET YOU KNOW I WAS GOING TO COME IN TO PICK UP THE NOTE IF ALL DAY NOBODY HAS BEEN ANSWERING THE PHONE?
Me: No, but I called yesterday and I was told I could come in today to pick it up.
R: You didn't talk to me yesterday, but sure, you can come pick up your note. Just come before 5.
So, I drive all the way back and go get my doctor's note that I so desperately needed. I get to the receptionist's window and say "Hi, I just wanted to pick up my doctor's note." Before I could even finish my sentence, this woman grabbed the paper, slapped it on the desk and shut her window. SHE DIDNT UTTER A SINGLE WORD TO ME. EVEN THOUGH I WAS TRYING MY BEST TO BE KIND AND REMAIN POSITIVE.
This was just the cherry on top for me.
This place is an utter joke. I can't believe they're a running doctor's office. Avoid this place at all costs.
1) If you have certain hours of operation, you should stick to them. ESPECIALLY SINCE YOU'RE A DOCTORS OFFICE.
2) Learn to treat your patients with some decency. read more