People or faruad they burn you in a heartbeat never on time make you late to your appointment van smell like a$$...driver always eating and driving not paying attention to the road swerving in and out of traffic plays horrible loud music .....DO NOT RIDE WITH HER HER Name is terri read more

Absolutely no trouble at all, obviously these other reviews are nonsense beef. Just had a great experience! the owner totally bailed me out with a ride to my work in the desert, while I was traveling alone and left basically stranded (no uber, no lyft) hours late after missing my greyhound due to a flight delay. One of those days traveling, we've all had them! She was done for the day and still picked me up anyway because she didn't want a woman waiting alone at the sketch bus station. Total random internet search ended up being the only thing that went right in 36 hours. read more

Picked up my call on first ring, accepted a ride to Beaumont. VERY fair priced! $250 for a 150 mile ride! Nice lady answered the phone.

If I could give a negative star review I would. The owner Terri, is extremely unprofessional, has a potty mouth, badgers patients to get the worker's comp insurance company to pay up, and yes browbeats the patient's to make sure her company gets all the medical trips for you the patient. I spoke with Terri once about requesting a nonsmoking vehicle as the nice driver(not joking she was great) that picked me up was a smoker, and the vehicle smelt like an ashtray. The vehicle smelt so bad my asthma kicked in, and I hadn't had problems in years. Terri was semi polite about this request. Then, there was an issue with one of her drivers canceling, and Terri called me at 4/4:30 in the morning to tell me what was going on. Terri then calls me back, and asks me to meet the new driver so they won't be late picking me up for my physical therapy appointment. I drive (which is extremely painful to sit in a car more than 5 minutes) 30 minutes from my house and wait. The driver isn't there to pick me up. I call, 2 phone numbers multiple times, as well as text message, and when I finally get a hold of the driver I'm told they are 40 minutes out. I told the driver I can't be late, I'll drive myself. Note: this is a Worker's Comp case I CANNOT be late for my appointments, and I would be arriving 40-50 minutes late. Terri has the audacity to blame me for her employee calling out, and yes calls me an F'ing B! Terri, has her employees as well as herself hound you the patient to call about when "Faithful Shuttle" will get paid for the trips they've taken you too. Furthermore, Terri, will also have her employees as well as her hound patients to make sure they get all your upcoming medical trips. You're a meal ticket in their eyes nothing more! To be constantly called starting at 6am on your off day from seeing doctors or physical therapy to then be badgered to call AVO to make sure all your appointments goes to Faithful Shuttle is beyond comprehension. The final straw was today my off day. I was woken up 3 times, and told the employee that I didn't sleep well, my back is killing me, and I have a bad headache, didn't matter or care! I get the "yeah but," numerous times. I called AVO, and was politely told in a nutshell that the upcoming trips, and whom takes me is not my concern. I'm good with that, as it is not my business nor place. My business as the patient is to make sure I'm reading when the shuttle company picks me up period nothing more. I asked multiple times to please stop calling me, as I need to rest. Nope, goes in 1 ear, and out the other. If you like to be harassed all times of the day or night, to be woken up constantly, to be harassed on your day off from appointments, to be called an F'ing B, because they are late picking you up, to have a company demand you call for their payments, as well as all future medical trips this is the company for you. Oh, I also, forgot to tell you this as well, if they don't have any drivers to take you on a scheduled trip Faithful Shuttle will demand you change your appointment, and when you say I can't you're harassed the rest is the day if not the next days as well. Terri, you, and your employee picked the wrong day to demand that I take care of your business!! If you can't handle your business as an owner then find another way to pay yourself! Finally, don't let Terri blame her employees for her crap that is pulled! I've listened to Terri, pestering her employees to harass the patients! It's ultimately your choice if you want to go with Faithful Shuttle. I for 1 despise drama, and to have someone demand I do their job, as well as being browbeaten to do what "Faithful Shuttle" wants won't happen. So, to you Terri, I told you, you'd have a bad day if you didn't stop harassing me! You have the day you deserve! P.S. I've kept every text message, and voicemail you've left. read more

I can't understand the previous reviews. Terri has provided services in areas where there are miles between anything. I've gone Parker to Phoenix, Blythe to Palm Springs, and the driver waits for me, once for 4 hours. Each time I was treated with courtesy. Pricing was at or lower to other quotes I got, and others would not guarantee wait times, you had to book a return ride, guessing at a pick up time. Buying a car may be a solution, but with the distances I travel and the prices of gasoline, wear and tear on a car etc., I find Terri's services to be a Godsend. read more

You get 3 stops for 15 in the town of Blythe, I noticed if Terri thinks she can take advantage of you she will. It's disgusting but she proudly will. IDC what anyone else will say she is ripping people off in Blythe because no one has access to Lyft or Uber or even a taxi just a bus that runs every hour. She charges $30 for less than 5.6 miles ... That's not business that's not profit that's robbing . If you're young she will change the price on you and claim it's because the price changes due to the destination IN BLYTHE , she will abuse the name of God on why you're her customer and then she will rip you off if she believes she can. It's unfortunate but that is my experience and my memory of how she has run her service. Save up for a car ! It's easier. read more

This woman Terry does not show up when she's supposed to. She also sells weed to children, I would not trust her with my life. She ripped me off of more than one occasion and left me hanging in locations where I couldn't get a ride back from not someone I'd recommend read more