Tail Waggers by Gloria. She is excellent. I highly recommend this groomer for all your fir babies…read moreneeds.

They do a good job with my 3 dogs I have one that is special needs and she got him around the eyes…read moreand mouth very nice

Where to start... Walking into the facility today, the first thing you will notice is the smell…read more There was feces and urine on the floor. not a great first impression. Upon picking up my cat,( who was there for a haircut, nail trim, and bath), the women at the counter/ grooming a dog, was very short with communication about the services that were performed that day. I understand that you may be working alone but you need to make time to actually talk to your clients and answer questions about anything they have. On the the haircut, I'm not sure where exactly you learned to cut cats or maybe just not very experienced. The haircut was an absolute nightmare. Didn't even touch the hair on the feet or tail, uneven cut patterns, all around horrible job. We will definitely be looking for another provider for future services. Not to mention they charge 100 dollars for a cut and bath. This service was profoundly under par. If you love your pets, find somewhere else to get your care from. Thankfully its only hair and will grow back.

I love the staff here. Everyone is so sweet and caring. You can tell they love the animals and…read moretheir humans. I recently had to make the choice to put my senior dog to sleep and they were so understanding, caring, compassionate and took such good care of us. My sweet girl was loved on the entire time we were there. when I received her ashes the staff was so sympathetic and the sweet condolence card really showed their compassion. And the vet (I don't remember which one it was) was literally the kindest. 10/10 recommend this office.

Our dog Sandy had a problem with her foot. We tried to deal with it the best we could but she…read morewasn't getting better. She's an older dog and hasn't been to the vet often so we had reservations about taking her anywhere. They were great! They really do care for animals! She felt comfortable and lost her sense of fear immediately! She's feeling better and doing well thanks to them!

I would give this place zero stars if possible…read more I had a horrible experience with this groomer. My dog was scheduled for a grooming and it was confirmed. Then a day before the owner reached out to ask how does she get to my apartment complex downtown since she typically doesn't work downtown due to parking (which I get since it can get annoying) so I explained how I can pay for valet parking and meet her in the garage to help her- d and she said "ok that's perfect!" Then on the morning of the groom she never showed up, I sent her text after text and no response and called a bunch of times. And I never heard a word!! Which was pretty strange I truly thought something maybe happened to her and I would hear from her the next day she had some emergency. But nope nothing!!!! Fast forward to today, I get a confirm my next appt text from this company and I was SHOCKED! Like you didn't even have the decency to call me back when you stood me up! So I said that. And then this owner made up a whole lie how she texted me and I never got it (yeah right) and she didn't answer my calls that morning because "I'm not a client" which makes no sense since she was supposed to be at my home grooming my dog! I just couldn't believe it!!! So I just wanted to warn people that unfortunately the professionalism is just not there with this business.

Wooooowwwweee. Alyssa is wonderful. My 8 month old puppy - so matted. Now I'm obsessed with petting…read morehim. Night and day. Alyssa worked thru a plan and educated me on home care of his coat. I get HOURS OF MY LIFE BACK PER WEEK + my dog wants to come to me when called since I'm not tanking on his mats all the time. Hind site, standard poodles are a LOT of work - noted - but I went thru a 2 month solid period of bad advice, bad brushes, so much time wasted and the heartache of watching the mats grow and your dog uncomfortable- the all th YANKING on the mats that won't come all the way out. I don't know how, but Alyssa got all the mats out, my dog is super soft and now I only have to brush him 10 minutes a day. We did add $135 per month expense for having a groomer come to our home but the alternative is 16 hours per month of yanking on my dogs mats. It was actually damaging our relationship and now hes more than happy to come when called UPDATE: 2nd groom, Alyssa DIDNT DISAPPOINT! She was here a llllong time, did nails, checked glands, did inside ears, washed for like an hour almost, blow out - she's just a pro!! 4/4/2020 review - thank you Alyssa for handing our 50lb Standard poodle like a boss! We had Alyssa come out - I get it - even tho we're all quarantined but, she'd been in the house for a few weeks like us, only to the store for food and she just stayed in our bathroom - safe for everyone - So Tux my pup KEEPS GETTING MORE AND MORE ADORABLE - She gave him the Asian Fusion poodle cut - each time Alyssa comes, Tux's cut brings us so much joy, he's so cute and soft after she leaves it's like laughter and smile therapy and so since we felt like she was taking the same precautions we are we had her come on our monthly schedule - just use wisdom and prudence to decide it was safe for all concerned. Thank you Alyssa, I hope this review does bring you business during these uncertain times!!

Took my Beagle to get groomed. 1st time thoughts? These people are Friendly and Love what they do…read more When I came in to pick up my girl, she was behind the counter playing peek a boo with me. Lol, I've never seen Mollie Mae act this way after going to a groomer. I can tell from the Vibes I get at the store the people actually CARE about my girl. I LOVE the inside of the stores layout. They have everything you need to pamper your pet. They also have a quarter machine (used to be used for gumballs) that's now used for surprise treats or % off grooming etc. That's a pretty cool idea too. So good so far and I've been there like 4 times now. So, if you're looking for someplace special for your pet I'd recommend Paws Pet Palace. Sincerely, Tennessee Honey

I just moved to the area and wanted to give a (new) local store a shot. I brought in DETAILED…read moreinstructions for Truett from his previous groomer, with specific instructions about a "teddy bear face." He came back the exact opposite. Looked like a poodle and NOTHING like the instructions. I had to do my own touch ups, as there were missed strands and tangles in his ears and body. Unfortunately, I won't be back. Pretty disappointed about the experience.