Propane Ninja is one of the finest companies I have ever dealt with. The company itself and every…read moreperson I was privileged to have contact with demonstrates personal concern, integrity and professionalism from start to finish. Specifically, that includes Xavier in sales, Ben the controller, Nicole in permitting and Haley in accounting. In the end, they didn't actually install propane tanks for me due to unexpected circumstances, but they persevered with me through several months of challenges (on my end, not theirs) and took care of me well. As soon as Xavier came to the house, I was impressed with him and with Propane Ninja. He was totally honest, provided expert guidance and did not try to talk me into anything. I paid an initial deposit of 50% of the contract price (standard practice), and then they pursued getting the permit from the City of Tampa. That turned out to be quite a challenge, due to the unique situation with my lot and the desired location of the tanks and generator (another company was handling the generator installation). The reason I needed a backup generator was due to my wife's serious health issues. In the process of me pursuing a "design exception" with the City of Tampa in order to try to get the permits approved, my wife unexpectedly passed away. And then I really didn't have a pressing need for a backup generator. Propane Ninja was gracious enough to agree to refund the full deposit I had paid them. Well, it turned out to be quite a challenge in order to actually make that happen, not because of any problem on their end, but again, on mine. Basically, it had to do with the bank I had used to make the initial deposit and the bank's system not allowing a refund to come back into the account. But then "superhero" (as far as I'm concerned) Ben, the controller at Propane Ninja, jumped into the ring, and after trying multiple ways to get the refund processed, was ultimately able to make it happen! I can't say enough positive about the folks at Propane Ninja. There just aren't very many companies like this anymore, sadly, that take the kind of personal interest they do and have the willingness to persevere through every challenge in order to make sure the customer is taken care of.

Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.

I came in to do a pressure washing job and possibly sealing of wood on a deck. Tony, the stores…read moreassociate representative was amazing. Very knowledgeable excellent personality and very positive to deal with, went above and beyond in helping me. Karen at the front checkout was also amazing. Highly recommend this company. This is what's missing from the big box store now customer service is imperative and they are a great representation of why that is

Great store, great staff, great selection and helpful service. This Ace is our place!read more

Frank and his son do a great job. They carried my tanks to my car which was an added bonus. Prices…read moreare GREAT

I just got a new 20 lb tank filled. Frank was super helpful and informative. It's now my go-to…read moreplace for propane refills.

I have read too many excruciatingly negative reviews about this company. As our family's financial…read moresituation gets worse, along with the economy, corporations are seemingly attempting to maximize their profits by increasing cost to the consumers. We see it in every aspect of our lives. Anyway, those of you that follow me, know that I report the whole truth about my experiences (good or bad), which in turn gives businesses the opportunity to take applications steps to improve relationships with the public. Suburban Propane is facing, not only public outrage but, class action lawsuits regarding overpricing, fraudulent practices, lack of communication, and poor customer service. I received a bill on 7/24/24 for propane priced at $8.099 a gallon! That's almost twice the price of the listed price by the EIA (Energy Information Administration). This has been an ongoing nightmare for many US citizens trapped within the market with tank rentals and few alternative providers. Not to mention the cost of changing or replacing equipment for electricity. Enough ranting, but I feel this is an important educational opportunity for all of you that have been feeling abandoned. Today I called (800) 776-7263, which is the corporate 24/7 service line. Angela was extremely polite and very respectful. All I said was that I received a bill that was too high and and she placed me on hold for about 2 minutes. When she returned she lowered my price per gallon to just above $6.00 a gallon! She then stated she would review our family's account for average usage and would see how they could adjust accordingly in the future. This type of interaction is very rare in our current economy. I would like to offer, at this time, maybe Suburban Propane is changing their practices. If you are a current customer I would recommend questioning your next bill if it seems unreasonable. Please let me know. SYOY! Bill P.

I haven't even gotten gas from this company yet and I'm considering cancelling my appointment. The…read morecustomer service rep was rude and mumbling under her breath because I had questions.

This is an awesome service! Ring the bell or call the number on the sign. Someone comes out right…read moreaway. Didn't get the guy's name but he was super polite, pleasant and helpful. Super convenient, right here in the neighborhood. Highly recommend!!

It is convenient to have a local venue that is available 7 days a week and friendly. I also…read moreappreciate that they had new 20lb tanks that I was able to buy. Great location, convenient, and easy. Thanks!

Ace hardware is well staffed with knowledgeable, friendly workers and large selection of items…read more They seam to have everything from paint to tools to cleaning supplies to beachy gifts. Always fun to browse around and the App works very well and often has discounts. Recommend checking it out

Love coming in here time to time the cutest gifts, special place to me. When I first moved here at…read more17 years old my aunt would bring me in here and been going back ever since

Nick is a real-life superhero! We ran out of propane on a Saturday, and none of the major propane…read morecompanies would deliver. Nick answered our call and came to our home within a few hours. I highly recommend him, he's a true professional.

Fitz was very fast and efficient when installing our new water heater. Fitz came back a few days…read morelater and installed a new garbage disposal and once again did a great Job! Fitz did a great job of cleaning up after both installations. I would highly recommend using Fitz for all of your plumbing needs. Jake

I dont' review often but Amerigas have inspired me to do so…read more After the hurricane my gas was working fine. Amerigas came out to refill it and very strangely decided to turn it off. At present I've been left without hot water or the ability to cook in my house for a week. I was at home and they didn't try to speak with me before turning it off. Yesterday i got a text saying the service order had been completed and came home expecting to take my first hot shower in a week. The next day I got an email saying my service was scheduled for another week out. This is on the back of several other frustrations inclduing when i first moved in to my house, they took a week to turn the gas on. What a great way to welcome a new customer. I'll be leaving them.

Substantial decline in service Sadly the customer service…read morehas gone from mediocre to non existent. Worse, when we requested a delivery, we were emailed a day later with a delivery for the following day, nothing happened! No delivery as promised no call, text or email

If you must go there, ask for a receipt and check everything. And watch the prices as they are rung…read moreup. Items marked as being on sale for $.99, get rung up at the register at regular price. Point out the pricing is wrong, and the kid behind the counter argues with you. You show him the signs, and he exclaims, "who put that there!?" Then still doesn't give you the sale price.

Very friendly and find the live bait I need for fishing.Also I filled my propane tank over…read morethere..The guy there is friendly and is doing his best to make his customers happy..