The doctor nurses and front desk staff are very nice here. It is a little busy but I got in after…read morean hour and a half. It's better than waiting a few weeks for an appointment. They also can do x rays here and overall is clean and well maintained.

Fairview urgent I…read morewent there on a Monday morning without a appointment for a problem that couldn't wait. The wait was an hour...not bad. All the staff were kind, respectful, and competent and my problem was resolved temporarily. But here's why only one star: Unfortunately, when I got the bill in looked like they hadn't submitted any claim to Medicare or my insurance. I called again to submit my insurance information there was still no claim. I tried to sign up on Mychart but my personal information was tagged as in invalid. They must have gotten my birthdate or other piece of information wrong. Then it dawned on me. I took another look at my bill. They miss-spelled my last name. Not only that, I got bills for an x-ray from two separate entities--a double charge.

Once in a great while you can make a decision that you find yourself grateful for over and over…read more It's even more rare when you can do that while in the grip of a sinus infection. I checked into the Urgent Care at Park Nicollet, where a very helpful person asked if I'd like to check out Smart Care. She said it was a new service and virtually no wait (v. the long line at Urgent Care). I thanked her and trudged a short way down the hall. Honestly, that moment likely changed my life, or at least my health. I was treated quickly and expertly and have since made Smart Care my primary provider. I've stopped in for vaccinations, treatment for muscle strains, more stupid sinus infections and have always felt that I received the best care possible. I can easily reach out to them through the MyChart website or with a quick phone call to see if an office visit is necessary. The whole team is friendly and knowledgeable. I always feel as if my concerns are heard and acknowledged. I recommend that anyone looking for a primary care team check this out!

Frustrated with the cost of healthcare insurance? Me too, and I worked in the industry for 40…read moreyears. SmartCare by Park Nicollet offers much lower prices, but dramatically limits you to providers within the Twin Cities metro area. Even then, many physicians (including my long-time primary care physician) who work for Park Nicollet are not part of the SmartCare program, which tends to rely on Physician's Assistants (PAs) for primary care needs. I've never been impressed by doctors with diplomas, at least outside of specific surgical expertise. I know many PAs whose expertise rivals those of general practitioners. For 90% of us, you don't need a doctor to diagnose your sore throat and prescribe meds. (In fact, an increasing amount of primary care is *finally* being made accessible through virtual visits.) It's been an active year for me, medically at least: two total knee replacements; a few asthma complications that required medication adjustments; a fun visit to the foot doctor to see if he could help level out my leg lengths after the first knee surgery; pre-op and PT visits for the TKRs; a lovely colonoscopy; and a few other visits I think. All within 10 miles of my Plymouth residence. Next year I probably won't go interact with the healthcare system more than a few times. Only nitpick: The appointment scheduling lines are consistently understaffed to handle call volume, so wait times of 30 minutes are not unusual. Ideally you can use the website to schedule an appointment, but sometimes you need more assistance.

Walked in and was pleasantly greeted by the front desk staff. Took them about 10 minutes to check…read moreme in as a new patient. Waited about a minute after that for a nurse to call me in. The doctor came 10 minutes later. All in all, it took about an hour. I did not feel rushed, as they offered for me to stay longer until I felt better. I thought this place was clean and efficient. The nurses and doctor were knowledgeable in my opinion, and had answered all of my concerns. Not sure what the negative reviews are all about, but I would recommend coming here vs going to an emergency room.

I'm so upset about our experience with Edina Urgent Care. My husband went in on a Sunday with awful…read morethroat pain. He is immuno-compromised so we were trying to avoid ER due to Covid. He went in and was never looked at by a dr but was given a strep test and a Covid test- they promised to follow up with test results and a treatment plan before closing on Sunday. We've never heard back from them. He was rushed to the ER the next morning because his throat was so swollen, he couldn't swallow. The ER Dr confirmed someone should have provided him care. At the bare minimum, provided him with the test results. They provided him with absolutely zero care or direction and in turn this ended up being so much more serious than it needed to be. If your seeking actual health care, i'd encourage you to go elsewhere.

My "minor surgery" was advertised like some breezy little procedure, the kind you walk into with…read moreconfidence and walk out of with a lollipop. Spoiler: it was more like starring in a low-budget horror film, minus the Oscar nomination. The nurse, with all the urgency of someone microwaving leftover fish, jabbed me with the so-called numbing solution. "You'll be fine in a minute," she chirped, as if pain receptors were instant-off switches. One Mississippi, two Mississippi... oh look, the scalpel was already out. I didn't even have time to blink before the doctor decided, slice. The pain was immediate, cosmic, like my soul was being evicted through that incision. I felt everything, down to the tragic soundtrack of my own internal screaming. When it was finally over -- which felt roughly three centuries later -- I staggered out, clutching my dignity. The drive home was an out-of-body experience where I nearly blacked out at every stoplight, but sure, it was all "routine." If Yelp had a section for medical trauma reviews, this one would read: Five stars for efficiency, zero stars for waiting five seconds for the numbing to actually work.

0 STAR, Rude worker in the financial/billing department. I'm incredibly frustrated with the Allina…read moreHealth billing and financial department. She was so judgmental, argumentative, and completely unwilling to help. Extremely expensive visit. I called several times even with my insurance company on the line just trying to get a simple billing code reviewed. The representative was dismissive, rude, and acted like helping patients wasn't part of her job. She refused to escalate the issue or connect me to anyone who could actually review the problem and i even asked her for an email address so I can personally reached out to the appropriate person and this still said no" she said there is nothing to review, is there anything I can let you with? I kept silence and she have a good day. I said ok, but I need to be heard and my COMPLAINT still needs to be resolved . I've never been treated with such disregard when just trying to handle a medical bill. It felt like that lady only cares about collecting her paychecks, not helping patients. I truly hope Allina management listens to these recorded calls and holds their staff accountable. Patients deserve respect and transparency, not attitude and avoidance

I scheduled an annual wellness exam before a busy stretch at work. We caught up on a few health…read moreconcerns I'd been putting off, the check-in process was quick, and the whole visit stayed organized without feeling hurried.

Dr Jill Johnson is an excellent doctor. She has treated me for a number of chronic illnesses for…read moreapproximately 15 years. She has moved me from that of a patient suffering from chronic bronchitis and asthma to a patient who can now claim a robust life of great health and stamina. She is a wonderful listener and is always up to date on medical research.

Decent Care, Standard Wait time and decent security.Decent Care, Standard Wait time and decent…read moresecurity.Decent Care, Standard Wait time and decent security.

Went to the urgent care next door and they told me to go here right away. I went, and was then left…read morein a room for no less than 5 hours without being spoken to, besides someone who "wasn't a nurse" coming in when I pressed the call button and started swearing+yelling at me when I voiced my concerns. OBGYN doctor was a man, they didn't inform me. No one met and spoke with me, this man just came in the room after 5 hours, and 5 minutes later was operating. They only gave me ibuprofen 4.5 hours in, for an insanely painful condition. Awful hospital, awful staff, awful quality of care. I don't know why these people are nurses, I won't be back.

I went in today after taking a fall, and from start to finish my experience at this urgent care was…read moreexcellent. The intake process was smooth, and the receptionist was welcoming and helpful. I was seen very quickly, and the facility itself was spotless and comfortable--truly a lovely environment (as much as you can call an urgent care visit "lovely"). Every staff member I interacted with was wonderful. The nurse was kind and reassuring, the x-ray technician was professional and thorough, and the nurse practitioner who treated me was smart, informed, and very easy to talk with. I felt heard, cared for, and well taken care of. While I wish I hadn't needed to make a trip to urgent care, I'm grateful I came here. They made an unpleasant situation as positive as it could be. Highly recommend!

This is THE BEST Urgent Care I've ever been to. From the receptionist, Mina, to the entire staff,…read moreeveryone was super kind, caring, professional and patient. I was seen by several staff and had my blood drawn (quick and painless!). The lobby and exam rooms are quiet, clean and comfortable and there's ample and easy parking. Thank you to everyone at Allina for the fantastic care!!

Pros: close to my house, fairly easy to schedule online, and everyone there was really nice…read more Cons: there is nothing urgent about this place. I was the first one there on a Sunday morning and didn't see the provider for 45 minutes. Biggest con though was they misdiagnosed me, sent me home with some ear drops, two days later after all my symptoms had gotten worse, a different urgent care concerned I had strep. In the meantime I went to two very social events and spent quality time with little kids. Fingers crossed they don't have strep in two days. I won't be back, the pros don't outweigh the cons.

We went to Blue Crescent Urgent Care on a Monday to see if my husband still had double pneumonia…read more They did a throat swab. The doctor said she would call us with the results on Tuesday even though they were closed (which she said). Tuesday, no call. Wednesday I waited until late morning, still not hearing anything, and called in. The receptionist said she would have someone call me right back. Didn't hear anything into the afternoon so I called in to the nurse's line thinking I could get the results that way, but the receptionist answers that line too. She was very rude and said I'd have to wait for them to call me back. I'm still waiting to hear from them. We ended up going somewhere else on Thursday and found out he did still have pneumonia. I will never go to Blue Crescent again or recommend them to anyone. Shoddy service and care!

LX Medical has been a great find for our family. They have both member and non member pricing for…read moreservices and are always available and quick to help with our medical needs. They routinely help my parents in their home - yes they make house calls! - and my husband and I go to their clinic for IV drips and wellness boosters to keep our immunity in top shape. I have had a knee joint injected several times at LX and they make it easy. They are the nicest, smartest, get to the bottom of the issue team I've ever met. Good people, great service and the type of place you look forward to going to.

From the owner: Concierge-Quality In-Home Urgent Care or come to our brand new Clinic! In-Home BOTOX and fillers…read morefrom our aesthetics specialist. In-Home IV Therapy for wellness, peak performance, illness prevention, anti-aging, and so much more.

It's sad to hear that the Saint Paul location on Dayton avenue is closed down I went there…read moreapproximately 33 years ago I know that's quite a long time but they were so incredibly helpful and compassionate during a very troublesome and stressful time in my life I was having severe mental health issues and since my boyfriend's parents lived directly across the street I went there in midst of a psychotic crisis they treated me with complete respect and were not condescending at all they were so empathetic and one of the staff members even took the time to drive me the hospital to be checked in for a psych eval they went above and beyond even though they're now at a different location I hope that they are still doing incredible work.

This is a SAFE PLACE. One can feel it in the air when you enter…read more My child, who prefers they/them as pronouns, is currently seeing staff re. gender . They have been seen AND HEARD by caring, knowledgeable, professional people who are taking the time to educate and help them deal with extremely personal sexualty issues. I do not know all the technical terms but I CAN tell you that after a 17 year battle with many other less sensitive healthcare professionals my child is now becoming happier, more confident, and a mentally healthier individual. My child's patner is also seen here because she has an extreme reaction to needles. Family Tree is the only resource (after 7 other facilities) to supply the accommodation necessary for her anxiety control so a blood draw could be accomplished. The clinic has gone beyond any normal standard of care. Lastly, when visiting, I appreciate the calm attitudes, the unique waiting room, and the educational materials available. It is a SAFE PLACE for all.