Unfortunately our family's experience was less then good. The Director was extremely condescending…read moreand lacked compassion. On several occasions he was short with our family because he had " to leave for Vacation" after my Grandmothers funeral . He was also very critical of our photo power point presentation. Telling us how he "would have done it". I feel as though it was not his job to criticize our memories and how we chose to represent them. This person also asked a family member "Who put you in charge?" when she had questions involving the funeral. I would like to add that the supporting staff at the funeral home was very gracious and kind. It is unfortunate the owner didn't carry the same respect.

Very disappointed in the funeral services done by DaWise for my sister. We had to totally rewrite…read morethe obituary. Complete sentences were not used, it didn't flow right, and names and places were wrong. Even after we made changes, they sent it to the paper with the name of one of her son's name misspelled. The prayer service was at the church, not at the funeral home, yet we were charged $100 for a facility fee, even though we didn't use the facility. They also tried to charge $100 for cleanup after the church, but the church told us they do not charge for this and they talked to DaWise. Family visitation was 4-5 at the church, they didn't bring her until almost 4:30!! She should have been brought to the church and everything should have been set up by 4. Also, a lady from the funeral home stayed at the church and sat by the guest book the whole time - just watching everyone. There was no point in her being there, she didn't do anything but watch people. She grabbed my sister's 3 year old grandson and scolded him for running - that was not her place to do!! They didn't bring a basket for the cards or a stand for the memorial pamphlets. Also, the make-up was done horribly!! First it was caked on in multiple layers, making her look completely white, not at all like she looked. Her hair was curly, not at all like the picture. So we had them fix it, prior to the prayer service. They took off all the make-up and had her looking black at the prayer service. People were asking why her color was so dark, it was so bad, we had to do a closed casket for the prayer service, not at all what we wanted to do. The next day, after the make-up was supposed to be fixed, we went to check on her and it was just as bad. My sister's kids had to tell the make-up artist which make up to put on her to make her look more natural. After 3 tries, they finally had it right and she looked good for the funeral service. I know her color was not right when she passed away due to being jaundice, but they should have done a better job at this. The guest book from the funeral home did not have any of the flower arrangements written in it or pictures taken of the arrangements in it. They even dropped off a plant at the church and left a card in a box and didn't even put it on the arrangement. We found the box and the card and had to figure out which arrangement it went to. Had we not looked in that box, we would never have known where that plant came from. The visitation prior to the service was to be at 9:30 - They came to the church at 9:20! They were still working on hauling everything in and getting the casket set until well after 9:30. They should have been there and everything should have been set up by 9:15. Very disappointed in everything and would never recommend DaWise Funeral Home. Lisa Knoll - Sister to Leona Kastrow

My grandfather is laid to rest here, and they are refusing to allow a traditional graveside service…read morefor my grandmother, who has recently passed. We have to bury her beside her husband, obviously, but the disrespectful behavior and insensitivity to our needs and traditions has been ridiculous. If you require a specific graveside rite or want to say goodbye on your own terms, please don't choose this as the final resting place for your loved ones. They have caused a lot of heartache to our already grieving family and have been completely insensitive about it and refused to explain their reasoning. Our veterans and their families deserve better.

During a very difficult and dark time for our family, Bismarck Funetal Home was a light. The…read moreatmosphere is peaceful and the service was lovely. The deceased looked very natural and just as we remembered him. Erica Bertman, Funeral Director, went above and beyond. She is warm and inviting, and took care of everything we needed, even things we didn't ask for. I highly recommend her service and this Funeral Home.

From the owner: Full Service Funeral Home…read more When Mike Nathe opened Bismarck Funeral Home and Crematory in March of 1996, it was in direct response to the glut of corporate-owned funeral homes in Bismarck. Since that time, Bismarck Funeral Home and Crematory has never been bought or sold to anyone. Bismarck Funeral Home and Crematory has the distinction of being the longest continuously locally-owned funeral home in Bismarck today. Bismarck Funeral Home and Crematory is a full-service funeral home. We not only offer and conduct full traditional casket services, but we also offer cremation services. We have our own crematory right in our building to ensure the accuracy and quality of the cremation services we provide. Families often mark relevant changes in their lives with elaborate ceremonies, such as graduation, weddings, baptisms, etc. A funeral service is a time to reflect on the past while looking towards the future, and to celebrate our loved one's lives and reflect upon their accomplishments. Because we are a locally-owned funeral home and because we are a part of the community, we understand that quality of service and costs are very important. That's why we will provide you with any information and price lists that you request. This is the straightforward and honest approach that has always been our hallmark.

We worked with Daniel for our brother's headstone, and are truly pleased with the final product…read more Daniel understood our wishes and helped us select images for the headstone. Daniel was very professional and compassionate. We also requested to be notified when the headstone would be installed so family members could be present, and Bismarck Memorial notified me 3-days in advanced. I highly recommend the services of Bismarck Memorial! We cannot thank Daniel enough, as my brother's headstone is so beautiful!

This place is very unprofessional and lacks compassion for their clients. I am applaud at the lack…read moreof professionalism and compassion this lady had in dealing with my family. She is rude and condescending. We will not be finishing the process for my sisters headstone here. After i told her the way she talked to my mother was rude and that i would be making a review... she shrugged and turned away from me . No apology-NOTHING!!!! There is only a star because I had to click one to post this!