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    Fairfield by Marriott

    3.4 (25 reviews)
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    Sink doesn't drain. And that's with the plug out.
    Andy J.

    AC is broke, water doesn't drain in the sink, place is nasty. They suck it said I needed 85 characters left in this space.

    Thank you Miss. Shalanda x1000! Your ballroom was exactly what we needed to make my mother-in-law's 50th birthday very special! Thank you for always being a phone call/email away. The rooms were great and we enjoyed breakfast the next morning! We definitely will be recommending this hotel and hall to anyone! Thanks again so much!

    Actual photo of the bedroom FLAWLESS!!!
    John S.

    My Marriott status says I have 171 nights logged by June. Needless to say I travel quite a bit and always stay in Marriott properties. This is NOT your grandfathers hotel. It is the new Fairfield concept and it is absolutely beautiful. Apart from being exceptionally clean and well organized, the floor layout is very open and spacious. I absolutely love the new blue and white color scheme and the open floor plan. This property just feels higher end from the moment you drive up into the parking lot. It isn't just superficial either, the front desk agent was amazing even at 10:30 at night right before his shift ended. Very very rare. The room is exceptionally clean and the new king suite layout is very open. The beds are firm yet very comfortable and the climate control actually works! Even being very close to a highway it is very quiet in the room. I have not heard a single person in the floor above below or next to me. Again very rare in a hotel. Perks: all Fairfields offer a great breakfast in the morning free. They have a good selection of food and snacks in the bar next to the check-in desk and a great business center. The rooms all have a good fridge and microwave. The best part they have DirecTV in the bedrooms! Here is where I get weird. Travelers all have their thing. Mine is that I need a room to get very very dark. Some hotels fail absolutely miserably at this and you have to turn off every electronic device or you feel like you are being scanned by aliens in your sleep. Everything in these rooms is quiet and there is minimal light with all the lights off. The refrigerator does not sound like an 18 wheeler is idling in the front room. The air conditioner does not whistle like an airplane getting ready to take off. It's pretty simple, if you are trying to stay anywhere in the woodlands area this is the spot!

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    10 months ago

    Credit Card info was stolen immediately after check in. Place is also dirty and loud. Do not book here.

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    Review Highlights - Fairfield by Marriott

    The air conditioner does not whistle like an airplane getting ready to take off.

    Mentioned in 2 reviews

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    Houston CityPlace Marriott At Springwoods Village - 12/5/25

    Houston CityPlace Marriott At Springwoods Village

    (58 reviews)

    $$

    I just wanna take a moment to say Jackie may be new, but is an asset to the hotel with her…read morewonderful customer service. Beautiful hotel, great area with amazing restaurants across the street. I came during Christmas so there was a gingerbread village to walk to. The infinity pool is great although could be warmer during winter! Love the Christmas decor. I slept well, nice bed and pillows. Ac not too loud. Paid parking or you might find free (for now) street parking. Wouldn't hesitate to return.

    Very excited to check in here. Had to stay for a wedding and never been to Spring Texas. It was…read moresuch a pretty location. Here is some of my takes~ Pros~pretty area and nice park around the hotel -quiet surroundings and quite hidden business area -pretty and lush trees and greenery -lovely lobby -smooth check in -courteous check in -nice rooms -nice park outside -clean bathroom -cold room temp -gold member upgraded to higher 9th floor -liked how there is pretty large long couch in our 2 queen room -comfty beds -prompt and kind room service when asked for more towels -ample parking on the side of the hotel -late checkout available Cons-housekeeping was very loud early in the morning around 7-8am. Stood outside our hall talking so heard everything and woke us up -sink was rusty so showing the age -low water pressure -AC was tad loud -loud sheets -only had couple towels for a 4 people room. Had to request for more Was a nice enough stay. Lovely hotel and if we are ever in Spring again wouldn't mind staying here again to try it again!

    Embassy Suites by Hilton The Woodlands at Hughes Landing - Guest room

    Embassy Suites by Hilton The Woodlands at Hughes Landing

    (103 reviews)

    $$

    Traveling isn't always fun..... said NO ONE who has the pleasure of sitting at Melissa's bar. Once…read moreagain, watching her hustle while keeping her cool temperament and friendly demeanor is always a sight to see. Arrived just before the happy hour on Friday (), and saw a fellow associate, Rocio, pop in flawlessly to help Melissa catch up. Watching these two amazing servers handle a large, thirsty crowd and get everyone taken care of with ease and a smile was quite impressive. Once again the service at this embassy is always stellar and Melissa is a standout amongst gems. Thank you so much for caring about your associates enough to motivate them to care for your guests and give them unforgettable, personalized service. I'll see you in October :D

    I recently stayed at this property and had a very concerning experience. During my stay, I…read moreencountered what appeared to be bed bugs, which I reported immediately and documented. What was equally concerning was how the situation was handled afterward. I was told someone would follow up, but despite calling the hotel numerous times and sending multiple emails, I received little to no communication. It took repeated effort on my end just to get a brief response. When I did connect with management (Kenyon) , the interaction was rude, dismissive and lacked urgency, which is not appropriate given the nature of the issue. I was also told at the front desk that a resolution would be provided, but there has been no follow-through. Regardless of where you stay, situations can happen. What matters is how they are handled, and in this case, the lack of communication and accountability was disappointing. I would strongly recommend that future guests carefully inspect their rooms upon arrival.. or just choose another Hotel.. Not worth the hassle and problems.

    Homewood Suites by Hilton North Houston/Spring - Guest room

    Homewood Suites by Hilton North Houston/Spring

    (22 reviews)

    $$

    Thank you fancy pants hotel.. Staff you Were SERIOUSLY Very sweet and polite …read more Its been an amazingly relaxing vacay..Especially in this time of chaos.. We had to checkout the breakfast area today They offered Cereal, 4 different kinds of muffins, 4 different Coffees Apple and orange juices, yogart, beagles, toast, Eggs, Sausage, potato wedges. And even stuff I can eat,(allergic to eggs wheat and dairy) pineapples honeydew, grapes, almonds, granola, blue berries..#YUMMO You helped make my 1st Houston experience amazing..Thank u

    I would give no stars if that was possible! I had to stay here by default because of working for a…read morefriend. So he booked us there... one morning the elevator didn't work. Not good at 5am and you're on the 3rd floor. Also the room never really got cleaned for one reason another. So if you have ANY Personal belongings on the bed, it will not be touched. Bathroom floor was disgusting. Room smelled musty/bad. A/C was on its own schedule basically non existent if you like it cool in the afternoon and evening. Evening Front desk associate was usually MIA. No bell on the counter in the evening if you needed anything (ie clean bathroom towels). That was not even the worst part! Female evening staff almost hostile. Bathroom exhaust fan was broke and everything metal in the bathroom had rust on it! Oh yea and if you want ice, well that's only on the 3rd floor! I Do Not Recommend this place. NEEDs a total overall from the ground all the way up to staff, cleaning and front desk personnel. I could say more but I won't.

    Hotel Indigo Spring - Woodlands Area - Wet bar 12/9/23

    Hotel Indigo Spring - Woodlands Area

    (31 reviews)

    $$

    Sometimes you don't need to travel far to enjoy a little getaway, and this hotel made for a pretty…read morenice escape. My first impression was very positive. The property is tucked into a quieter area, and the small lake behind the hotel creates a surprisingly relaxing backdrop, especially from the pool area and certain rooms. It adds a nice touch to the overall atmosphere. The staff were ready to help the moment I walked through the doors. Check-in was quick, my reservation was easy to locate, and they took the time to explain everything happening around the property during my stay. Once I made it to my room, I was happy with what I found. The room was cute, clean, and the bed was comfortable. Overall, it gave the impression of a quality hotel that takes pride in its appearance. As the evening went on, I did notice a couple of things. The shower setup wasn't my favorite as someone on the shorter side. Let's just say the showerhead seemed determined to have a direct conversation with my face. The bigger thing future guests should know about is the noise level. If you're a light sleeper, I'd recommend requesting a room on the fourth floor if possible. I noticed quite a bit of sound carrying through the building during the evening. It wasn't a dealbreaker for me, but it was definitely noticeable and could be more bothersome for someone who is sensitive to noise. What truly impressed me, though, was the customer service. During my stay, the staff reached out to check on how things were going, and I shared the same feedback I've mentioned here. When I tell you they went above and beyond to address my concerns, I mean it. Not only were they incredibly kind, but they responded quickly and genuinely seemed invested in making my stay better. Honestly, that level of service is what won me over. I spent some time relaxing by the lake afterward, enjoying the view, and it turned into one of the most peaceful parts of my trip. While I didn't have a chance to eat on-site, I did enjoy a few drinks, and they were quite tasty. Overall, this is a beautiful property with a great location, comfortable rooms, and some of the best customer service I've experienced at a hotel. A few adjustments to noise management would make it even better, but the staff's commitment to guest satisfaction left a lasting impression on me.

    Great location, plenty of parking and friendly staff. The lobby is bright with plenty of seating…read morewith a market for some snacks. The bar is not inside the restaurant but in the lobby as well. The rooms are comfy and clean. You really need to specify what water view you want. I got the parking lot with water in the distance. I really enjoyed dinner in the long bar. Being a solo traveler I don't want to sit at a table alone in the restaurant. But it looks nice inside. The food is good and bartenders great. The pool area is also nice. Overall it's clean, quiet, and I highly recommend it. I'll definitely be back.

    Fairfield by Marriott - hotels - Updated June 2026

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