Conveniently located next to the freeway and some food spots near by to eat on those late nights but I wouldn't return here. I've stayed in cheaper hotels with higher standards of cleanliness. My toilet was leaking, the amenities in the room were for refilled, and the room plugs are old and don't work. I brought these issues up to the front desk and had they told me to live with it and they would fix it upon leaving. They fixed the toilet and calked the toilet the end result look like it was done by a child. It's was evident that they don't do room audits for cleaning with the maid service. I stayed there 3 nights and not once did I see any someone cleaning any rooms and they didn't bother touching my room once. read more

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Should have checked reviews... it was ok for the price but we won't be back. It needs a revamp.

Elevator isn't working, washing machine isn't working, cable TV isn't working. Maintenance fixed the broken tub faucet but did not replace the broken light bulb. read more

Booked 2 rooms for Christmas this year, as this was a hotel very close to our family so it was a prime location. Breakfast was about as good as you can imagine with powdered eggs and a waffle maker that usually ran out of waffle mix by 8:30am. The rooms were ok at best. Stains on the carpet, stains in the shower, obvious deep cleaning and/or replacement is necessary. Our bathroom door did not lock whatsoever and the handle was slowly coming off the door with more and more use. The bath tub had no stopper so you couldn't take a bath, if you even wanted to, if the stains on the tub weren't deterrent enough. The TVs in the 2 connected rooms were very different in size but worked well. Beds were comfortable. Front desk staff was disingenuous, didn't catch any names. You could tell the person didn't want to be there and weren't totally interested in being friendly. read more

To begin with we were greeted at the front desk by the concierge who showed no concern in the fact that the elevator was broken. Didn't even lift a finger to help us carry our bags as we are all ladies. After an exhausting flight this was the last thing I wanted to deal with. Moving forward as we were struggling to carry our bags up the stairs the stench of mildew reeked through the walls. Upon entering our room the odor lingered it was almost like a cloud gusting in the air. On our floor were children frolicking as we were about to sleep screaming and keeping us up. read more

First impressions mean a lot this place is a dump. The grass was overgrown almost up to my knee. I went in to Check-in I talked to the young lady and said this is a Marriott brand this is unacceptable Can I please have a refund and she stated that you still will be charged. If you cannot afford to keep the lawn cut what else are you cutting back on ? read more

Appears to be cleaner than most hotels we have stayed in for the price during the pandemic. That's for my two stars. They said they are renovating the hotel. The window opens in the second floor in our room and it's a big safely concern bc we have toddlers. Scared to explore more of the hotel and choose not to. Called on my cell to let them know our hotel phone didn't work and they didn't give a crap about it or offered to replace the phone.. had to take the phone down to the front desk. We decided not to spend the night and left. read more

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- Helpful & Service oriented front desk staff - clean room - great selection for breakfast - can walk to 7/11 read more

Absolutely LOVE this hotel, the front desk agent Jeremy, was by far the most helpful and pleasant young man I've ever had the pleasure of dealing with during my travels, will be back. read more

My stay at the Fairfield Inn Fossil Creek was pleasant but not excellent. While the location is convenient to shopping and easy access to the highways it is noisy. Stayed a week and did not get one good night's rest. The hotel appears to have been recently renovated (quickly) some that there was saw dust still on fixtures in the room (see photos). The TP holder was falling out of the wall, the fire/smoke detector was missing and there was tape around fixtures in the ceiling... The staff are excellent and take time to great you. Snacks on site are limited so head over to the 7-11 to stock up. read more

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The most gracious thing they where was to offer a beauroment rate, Husband's Mother passed away, we thought was just a blessing. We have got in really late and the front check was so pleasant. I couldn't talk pictures. I am going to go to bed. read more

I needed a room block for a group of wheelchair-bound teenagers coming to DFW for a basketball tournament. They're the coolest group of kids you could ever hope to meet, and the DOS/GM, Kim Chong, initially was very responsive and offered a great rate. Then she stopped responding to me. It took me two days to get the booking link she'd promised because she wasn't competent enough to send it to the correct email. Then she denied the kids the ADA rooms that we'd been promised, stating the hotel doesn't have them. Either she was lying or in violation of the Americans with Disabilities Act. Unfortunately, Kim is so incompetent that she didn't look to see what was going on in her own market that weekend: Cowboys playoff game, UIL Cheerleading, Ft. Worth stock show and rodeo. I wouldn't have offered a $78 rate that weekend! If I had, though, I do at least have enough integrity to stick to my word. Kim? Not so much. She canceled all of our rooms four days before we were supposed to arrive, leaving 10 disabled teenagers and their parents, as well as the two volunteer coaches, with nowhere to stay. This is discriminatory and gross. I'm hearing from my friends in the area that this was a blessing in disguise. One friend knows multiple people who've had their vehicles broken into here, and their property is tired and desperately in need of an update. The customer service is atrocious, and they have zero leadership. Apparently, Kim is the only manager and she is NEVER THERE. Run far away. You'll be glad you did. read more

Good value. Rooms are nice. Great beds. Friendly staff. Only major problem is getting the morning breakfast. I was here three nights (Fri-Sat-Sun) and the breakfast room was just slammed. The ladies that prepare the food try but just more guests than the tiny room can handle. Today was really bad. No fruit, eggs, and meat. The waffle machine is hard to get to (very popular). My suggestion- add a second person to help prepare food. The other problem is when large families just sit and talk after breakfast taking up the few tables they have - go sit in the lobby and talk. read more

The most disgusting and awful Marriott stay that we have had. EVER. First room 130 smell of mold so over powering that my right eye was swollen and red and I could hardly breath. Second room 337-just as bad. We have stayed in Marriott properties for 37 nights this year, and if we can make it through tonight it will be a miracle. Marriott, you need to fix this place. IT. IS. TERRIBLR! read more

I really don't even know where to begin.. Booked this hotel through Expedia, got to hotel and had a hard time getting in front door as it was broken and didn't want to open, this is the main door to the lobby mind you were you come in with all your stuff to check in, didn't have reservation correct and room was not what we paid for, after talking with woman who told us she was the manager she put us in correct room but made it a point to tell us how cheap we were getting it and couldn't believe how little we were paying per night... We get to the room and notice is not like the pictures, it's very run down and not cared for at all. We didn't have the privacy curtains on the windows so we had to deal with bright lights from parking lot that lit our room up like daylight. The tub and shower were gross, toilet had pubic hairs on it and other things, everything is broken all around the room, fridge barely got cold after two days. The breakfast wasn't anything special and the staff throughout our time there were very rude except one female who was very nice one night we were there. Aside from her, no one wanted to be bothered, looked at or talked to. On day three of five we got call when we were out with our family for after wedding gatherings and we were asked why we haven't yet vacated our room and was supposed to be out the morning before. Of course this set me into a tailspin and i explained to the woman that we are here until Thursday and here it is Tuesday morning. She was rude about it and accusatory and asked us what we wanted to do about picking up our belongings. I asked if she was the manager and she said she was and so I attempted to remind her she checked us in and put us in correct room and what not and she told me she didn't know what i was talking about. After a bit more discussion at a raised tone level we realized the woman who checked us in was not a manager after all and this woman on the phone made that crystal clear like i offended her by telling her what the woman who checked us in had told us. We didn't even get an apology what so ever. So when we got to the room it was clear someone had come in and through our stuff and they turned off our ac unit. We are in Texas and it's been in the 90's and it's hot and the room was hot compared to the way we left it. This morning we were woken up to no power and heat rising until the power came back on, after checking around it was just here and not a local area thing. I am utterly disgusted with this place. I would NEVER stay here again even if for free. I would give this minus stars if i could. I will be calling corporate to air my complaints. read more

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Everything about this hotel is amazing, wonderful staff, clean room, amazing breakfast area, nice room and very comfortable bed. Very happy and will def stay there again! read more

The is a very clean hotel room and great for a family with 5. The staff has been amazing especially Monique. She has been so kind and helpful she truly has been amazing. read more

Came home after work to find my sink filled to the top with literal s***. Someone else's poop. With all of my toiletries next to the sink, for who knows how long sitting next to a sink full of poop. Proceeded to bring it to the staffs attention, who merely moved me rooms and offered me 5000 Marriott points (which equates to 30 dollars). I noted how ridiculous this was and they agreed to comp my room for just the night. You would think your entire stay would be taken care of when you come back to find SOMEONE ELSE'S SHIT in your sink. Currently hand scrubbing all of my toiletries. Safe to say I will never stay here again. Highly recommend choosing another hotel. read more

Stayed here for a brief night while visiting dad in the hospital nearby. Since all my other visits consisted of only interacting with my parents who lived there, this is the first time I truly experienced the warm hospitality of Texans. The staff is approachable, warm and incredibly efficient. Upon seeing I'm just a solo traveler who has booked for a double room, I was offered to be upgraded to a king bed suite. The room itself is comfortable and immaculately clean, with a living room area and a bedroom area. The staff was also very willing to help when I asked for directions to certain places and pointed me to the most direct way of getting there, patiently with details. The breakfast was good with pastries, hard boiled eggs, make your own waffles and variety of oatmeal and fruits. Even though it was a brief one night stay, Fairfield Inn made my rather stressful trip very pleasant with its professionalism and hospitality. Parking and breakfast is complimentary. read more

Fairfield by Marriott Inn & Suites Fort Worth/Fossil Creek - Hotels Near Me - Fort Worth, Texas

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If you're ever in Fort Worth, stay here. This hotel has the best customer service and I would stay here over and over again. During my stay, there was a guy named Rain who worked at the front desk. He was patient and very kind. I work in customer service and I know how trying some days can be. He was awesome! I hope his boss is reading this so he can get a raise. The customer service from the front desk associates is the reason I am giving them a 5 star rating. Customer Service is everything. Their hotel was also, clean and comfortable. If you are looking for a nice place to rest, you should definitely stay here. read more

One of the best deals in Fort Worth! The Staff makes the difference!! For starters, it's one of the least expensive hotels in the city! If there is construction, they put you on the side away from it (quiet). If you arrive late, they leave the fruit, snack bars, oatmeal, and tea out. Indoor pool as well! If you are looking for clean, safe and inexpensive you might have several options. If you choose this one, you will NOT be disappointed. 5 STARs read more

Stayed at this property for 3 nights. We arrived and were assigned to a room which wouldn't open when we tried to unlock it with our key card or mobile key. Housekeeping came up and forcibly pushed the door open while using her key. The minute we entered the room, it was clear we couldn't sleep in this room. The noise from the roadway was so loud you couldn't hear the noisy ac unit running. Went back down to the check in desk and asked for another room. They only had rooms available on the freeway side but moved us further away from it. Better but still not great. There was a street light shining directly into our eyes while lying in the bed and the curtains don't close all the way so I had to use my hair clip to keep the light out of our eyes. Breakfast buffet was ok. They were out of coffee every time we came down. Hot items were sparse and not very appetizing. We didn't receive housekeeping service the first night I sent a request for additional bath products which we never received. So the next morning, I stopped the employee cleaning the room across from us and asked for some. Our room was never cleaned during our entire stay so I gave up asking. The icemaker on our floor was out the entire time but bright and early on our check out date they were working on it and the the technician was watching tv on his phone while doing the repairs - it was so loud I could hear it in our room. The repair supplies were left laying out in the hallway the rest of our time there. The final insult was on the day off check out, we left to finally have a decent breakfast (somewhere else!) and I remembered I had left something in our room. I called and asked for a late check out so we could enjoy our breakfast and was told they most they could give me was 30 minutes. So we had to rush through our breakfast to get back in time. I found it upsetting that they couldn't clean our room the ENTIRE time we were there, but were hell bent to clean it as soon as we left. I complained on the chat feature and I was told my request couldn't be honored because I asked too late to check out. What a joke. I normally stay at Hilton properties and I'm pretty sure we'll be making the switch back to them. I don't expect much from a Fairfield but sadly, I was still disappointed. read more

The hotel itself is old and not the fanciest, but what it lacks in optics it makes up for in service. Staff was very friendly and made for an excellent stay. Parking was plentiful and right off the highway. We enjoyed the complimentary hot breakfast with scrambled eggs, waffles and fresh fruit each morning. We had a suite with a king sized bed and pullout couch, and the room was comfortable for sleeping three of us. The pool was closed for construction, which we knew prior to our stay. I wish there was an indoor pool or hot tub, but we knew that going in. Convenient location and great price, just a short drive to all the attractions in Fort Worth. read more

Very friendly service. I arrived without my luggage (Spirit Airlines somehow didn't load 20 people's luggage on the flight) so when I checked in around 1 am I asked if they had toothbrushes and toothpaste and was promptly provided them. The next night my bf was completely congested from allergies and when I walked down, half asleep at 5 am, to the front desk to buy some Claritin she smiled and said don't worry about it. The rooms are clean and decor is modern. Aside from the whir of the ac the rooms are very quiet, luckily the other guests of the hotel seem very considerate as well since I didn't hear the usual slamming of doors, loud stomping down hallways, or screeching of children. There's plenty of parking, front and back of the hotel. There's also a QT, Whataburger, Panda Express, Regal Cinema, and few other conveniences nearby. read more

Stayed here for one night. Elevator was broken down & our non smoking room smelled of cigarettes. Other than the two issues mentioned the room appeared to be clean and was comfortable. The hotel was quiet and had ample parking which was nice. Would not stay here again or recommended it. Building. Needs to be cleaned, staff was marginally friendly and nothing was offered to remedy the smoking in the room. Overall was disappointed. read more

OK, don't get me wrong, this is not the Ritz, but for value, the rating is true. The staff here is amazingly nice, always trying to help you. They are kind. The breakfast is one of the best I have seen for type of hotel this is. We stayed here for one week, visiting our daughter in Ft. Worth, and it was a wonderful place to stay. The beds are Marriott beds, so you know you get a good sleep. The place is clean, well maintained, put that together with the staff, and it gets 5 stars in my book. Oh, forgot the warm choc chip cookies at night along with the coffee always there for you. Never seen that before. Papers for you every morning, the list goes on... read more

Sure, a Fairfield Inn is a Fairfield Inn, but the little touches make all the difference. Such as leaving the fruit, snack bars, oatmeal, and tea out in the breakfast area for late night arrivals. Soft cookies at the front desk are very nice, too! Clean and safe and plenty of free parking. read more

The Staff makes the difference!! OK, most Fairfield Marriotts are similar, right? Well this one, with one exception, has a staff that makes it a very enjoyable place to stay. They remember you or recognize you from prior stays. Front desk staff is helpful as to suggestions and meeting a traveler's needs. Last recent stay (allowed me to check in early so I could leave some things in the room since it was ready). And even though I was waiting in line for a woman to ask the front desk person a bunch of questions, I appreciated the service they were giving her. They were full or booked solid. She offered to help the lady find another place, as she had no reservation (made calls) and gave her advice on cabs and cab fares to a convention or meeting she was going to. Very friendly even though the lady tried and TRIED to get her to find a room for her at the full location.........LOL My only exception was the lady who was handling the breakfast situation.........she seemed a little overstressed. Would not assist with getting a tray for bringing back food to the room even though I was open to using anything makeshift. Not the usual lady that has been there who was helpful. But it wasn't THAT big a deal; just stuck out in my mind since everyone else, including housekeeping staff is friendly and helpful. Now that winter has started rearing it's head, I think the inside pool is a nice feature. I don't think you would go wrong by booking this hotel if you have business in the area or Fossil Creek area of Ft. Worth. read more

I have stayed at most of the hotels in the area. This hotel was the best by far. Reservations were very easy to make, they said I could pay when I checked in. The staff was very friendly and helpful. The exterior was clean as was the lobby. Room was clean and had no stinky smells. The mattress and pillows were awesome. The breakfast was good. The free breakfast was even served on weekends. They had a good selection. The only negative thing was the very loud ice machine. My room was right next to it. The machine would drop ice every 30 minutes. I woke up probably 8 times. read more

Stayed here from June 28, 2014 thru July 1st. We had the suite with the lounging area and considering our stay, was a nice feature, because we didn't have to sit on the bed, when the room & it gave the room a bigger feeling. We found the bed & pillows very comfortable, so much so, it was easy to fall asleep and sleep in on the one day we had. The hotel does have a washing machine & dryer, which was great, because we just came off of 3 days on the road then being in a hotel plus we would be another few days before our moving truck would arrive. (We were relocating from CA to TX) The hotel had complimentary breakfast and the lady monitoring the breakfast area during weekend was actually servicing the area, and was helpful. However, the weekend day lady, could only be bothered with a "good morning" and then standing there watching "her tv show" flip this house, or some show of that nature, as she told another guest, she was not concerned if there was coffee, if the muffins needed to be replenished or anything else of that nature. But she was good at holding up the wall and watching tv. Wow what a good paying job she had!!! My biggest complaint was that the hotel hallways, were is damn hot. I glanced at the thermometer one day as we walked down the hallway and it was 82! It is quite a shock to go from your cool room, into a sauna like hallway. It would be nice if the hotel could set the thermometers a little lower is the hallways are cooler. The ice machines put off a lot of heat themselves and I'm sure the hotel isn't thinking of that,,,,or maybe they are, The staff at the front desk are ok in friendliness. There was ONLY one older woman, with long whitish hair that greeted you every time with a nice smile and said hello, as you came off the elevator or in the front door!! She always acknowledged your presence. Kiddos to her. I would recommend this hotel & I would stay there again..... But I think the hotel could make some minor improvements & get the "wall , tv watching person" out of the way!! read more

People, there is no substitute for good customer service. Kyle, the night reservations specialist, saw I was to check in and had passed the time to do so. Some chains would take advantage of this as found $$ without question. Kyle knew, based on his experience and caring, to move the reservation into the next day and check to see if there where issues. HEY OTHER CHAIN MANAGERS, this is the thing that separates the successful businesses from the want to be's. Clean, great value, convenient to highway and other services around and their looking out for you. Great Job Kyle!! I appreciate you. This is my hotel of choice when business brings me into the area. Thanks, Greg read more

The staff is what makes this place a 5 star experience! Everyone I have met is friendly and extremely helpful. I would like to give Saedondria special recognition though because she always remembers us, greets us like we are family and goes above and beyond to make us feel valued. I truly appreciate her kindness and generosity. (Forgive me if I spelled her name incorrectly) The hotel itself is clean and kept as well as all the Mariott sister hotels in the area. We have stayed here quite a few times now during this fall. We did have an issue with an air conditioner once and was moved immediately and the maintenance guy was promptly in to fix the issue as we were moving rooms for the next guest. I wish there was a hot tub in the pool area and microwaves in the rooms but other than that the accommodations have been great. Hot breakfast has also been very nice and convenient. The area is constantly being cleaned and stocked throughout the breakfast service time. read more

I stayed here for one night and I was really underwhelmed all around. The property is old and needs to be cleaned. Hallways and common areas do not seem to be air conditioned, including the elevator which makes for a hot walk to your room with bags. When I got inside the room, the smell was that of a wet basement. The tile in the bathroom didn't feel like it was even attached to the floor, and the refrigerator was dirty when I opened it. For a rate like this, you can't expect an incredible hotel but I have stayed at much cleaner properties in this price range. The wifi is free but it wouldn't load apps on my phone, no Pandora, and no email sync- essentially nonexistent. The only two redeeming qualities for me were the friendly front desk staff, and the free breakfast. I wouldn't stay again, this hotel was a total miss for me. read more

I've stayed here at least a couple of times a year for up to 10 days at a time for several years. Staff is always nice. But... like all Fairfields they start out nice and then just slowly decline. It's not the place it used to be. I've had my last stay. 2 roaches in the bathroom before I went to bed and then one running across the bedside stand when I woke up. I told them at the desk and they were horrified. They asked if I wanted to change rooms and I said no, it was my last night and DON'T FUMIGATE THE ROOM. I got back to my room and the sicky sweet minty fumigation was worse than the roaches, one of which ran across the bed as I walked in. They gave me a different room and I drug all my stuff off to the other room for my last night. I got an apology letter under the door that night. I really expected a better response. Just not what it used to be... read more

Fairfield by Marriott Inn & Suites Fort Worth/Fossil Creek - Hotels Near Me - Fort Worth, Texas

Stayed here for two nights with a group of my students for a field trip. It was my first time in the area and I was impressed with the specific directions the hotel gave to get around the construction. They gave me a room in proximity to both of my student rooms (as requested) so that I could keep an eye on them; which was very nice. When my students realized a few of them forgot toothbrushes, they had some for them to use at the front desk. The people who worked the front desk for our entire stay were great -- even giving awesome directions to the workshop we were headed to and helping out if we got lost and needed to call them. They made check-in and out very simple and the breakfasts they served both days we were there were great and always fully stocked even though the hotel was very full! I would highly recommend them if you're looking to stay in this area. read more

Here with a soccer team. And what a great stay. Lovely staff. Great room. I requested a micro wave - no problem! Fridge in room actually gets drinks very cold! Wish all our soccer trips used this hotel. read more

Really good place, only bad thing is the highway is getting worked on so you kinda need to know how to get around the back roads

This Fairfield Inn and Suites is conveniently located in Fort Worth on the I-820 Loop. We found the staff friendly and eager to help. It is in need of some updates like carpets, but it's kept clean. The beds were our biggest issue as in very soft. So far on our 2 year journey, the Fairfields, Townplace Suites and Residence Inns all have had beds that are firm enough and comfortable. This is the first one that had soft beds. There wasn't a complimentary upgrade available when we checked in for our 5 night stay, but they were able to find one the next day (King Executive Suite). It seems the Fairfield executive suites do not have cooktops. Both Residence Inns and Townplace Suites do have cooktops and dishes. The beds were consistently too soft in both rooms. The upgraded WiFi (complimentary for Gold Status and above) was definitely adequate, but a little slower on the upper floor than the first floor. Breakfast was pretty standard (eggs, sausage patties, morning star "sausage" patties, fresh fruit, waffle maker, salsa for the eggs, the same good bold"ish" coffee, breads, bagels and yogurt) but tasty. One day they had Morning Star vegetarian patties, not my cup of tea, but if your vegetarian, they have them plus fresh fruit. It was comfortable enough for our 5 night stay. After talking with the women at the front desk, it seems this property has been bought by another franchisee and they are planning a lot of upgrades. We may try this one again in the future if we end up in the Fort Worth area. read more

Stayed here last weekend. Had a great time. The hotel staff was more than accommodating during the unfortunate and uncontrollable black out. I would definitely recommend staying here if your going to be in and around the Ft Worth area. Breakfast was also delicious!! read more

To echo others, the staff here is excellent. The breakfast room is very clean and the selection of fruit was first rate. read more

Fairfield by Marriott Inn & Suites Fort Worth/Fossil Creek - Breakfast Room is cheerful - Hotels Near Me - Fort Worth, Texas

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