stayed at the Hilton in Alpharetta for a work trip and overall had a solid experience with just a…read morefew areas that could use improvement. I arrived late--as usual--and check-in went smoothly. The front desk agent was extremely polite and helpful. I asked for a plastic key (I always do this as a backup in case the app fails), and while she was processing it, another employee (Not front desk maybe engineering are maintenance) chimed in to say I didn't need to visit the desk if I checked in on the app. I had literally just explained why I came down, so that felt a bit dismissive. Either way, I got my keys (she gave me two) and headed up. My Hilton Gold status wasn't acknowledged--not a big deal, but it's usually part of the routine. My room was on the 7th floor and looked great. Just inside the door was a Cuisinart coffee maker (dual-cup), a small refrigerator with two complimentary water bottles, and a low countertop with two drawers. Between the coffee area and the closet was a wall mirror. The closet itself had hangers, an ironing board, iron, and a safe. At the top of the closet, there was what looked like a concealed compartment--unclear what it's for, but it stood out. The bedroom had a wall-mounted TV above a second set of drawers with an ice bucket and glasses, a desk with a non-rolling alligator print chair (surprisingly stylish), and a plush armchair with a side table and lamp. Bedside setup included two lamps, an alarm clock, and a limited number of USB ports and plugs. Outlets were scarce overall--one near the coffee maker (but half-blocked), and one in the hallway. Another not positive note is they have no free coffee so you can't get a cup of coffee without paying for it and that is the first time I've encountered that at any Hilton anywhere. The bathroom was clean, with a glass shower, lighted mirror, and a built-in nightlight (which I always appreciate). Towels were average--not luxury, but not thin or scratchy. A hair dryer was provided. The door had a solid privacy guard at the bottom. I didn't have much of a view at night, but the room felt comfortable and well-kept. Breakfast was a bit of a mixed bag. The staff was great--super friendly and welcoming--but the food didn't impress. The bacon was practically inedible, hard like plastic. Pork sausage links were decent, and the Gouda cheese grits were flavorful but salty. Pre-made waffles were good. There were the usual extras like breads, pastries, and fruit, but overall it didn't feel like a standout Hilton breakfast. I didn't go back after that for the rest of my stay. The snack shop by the front desk could use serious attention. It was heavily stocked with healthy options that didn't seem to be selling, while candy and chocolate were gone almost immediately. I had a late night chocolate craving and came up empty-handed--only ice cream was available. On top of that, they sell glass Coke bottles that require a bottle opener, but there's none in the room or the shop. I had to go back to the front desk and ask the guy to use the one he carries in his pocket. That shouldn't be how it works--either include a bottle opener in the room or offer one with the purchase. I didn't request housekeeping during my stay, but I liked that they left a card on my door letting me know I could reach out by 2 PM if I needed anything. That's a nice, considerate touch I haven't seen at other Hiltons. Parking is mostly in the rear. There are Diamond and handicap spots up front, but for most guests, you'll need to walk a bit either to the front entrance or the side door--even from the closest spot in the main lot. Each evening, the hotel had a lively vibe. The bar and patio areas had groups hanging out, enjoying drinks and conversation. It seems like a fun place to stay if you're here for leisure. I was just in town for work, so I didn't get to take advantage of it--and I never even saw the pool (if they have one). The night staff were friendly and attentive every time I passed through the lobby. Overall, the hotel is clean, the staff is great, and the room was comfortable. Just a few tweaks--better breakfast execution, a stocked snack shop, and accessible bottle openers--would elevate the stay. On a side note I had to sign into the Wi-Fi on my cell phone and my laptop every single day of my trip At other Hiltons I stay signed in the entire time I'm there or maybe after 5 days it resets could you have your IT people adjust that setting please It's a pain when you're behind a VPN for work

We've been traveling from Vero Bch, Fl doing one night or two night stops. At different resorts…read morefirst stop was in Savannah, GA to Lumberton NC, Greensboro NC, Roanoke VA, Little Switzerland Lodge in the Blue Ridge Mountains VA, traveled South thru the Blue Ridge Mountains to Gatlinburg Hilton Double Tree, back south to Alpharetta GA to this brand new Hilton Hotel which opened in March 2021 So far all our Hilton experiences have been excellent. Had a marvelous Filet Mignon dinner last night. Quietly resting in my magnificent room.

Great Location, Friendly Staff & Excellent Management!…read more My family and I have stayed in this area several times while visiting and moving our daughter into college, so we are here at least twice a year. We absolutely love the area and were happy to stay here again. From the moment we arrived, the staff was very friendly and welcoming. The restaurant and overall atmosphere inside were very nice. One thing we especially appreciated was that reward members are offered complimentary breakfast and drinks on their first day, which is a great perk. We did experience a few hiccups with our room on the fourth floor during this stay. However, I have to give a special shout-out to management for how they handled everything. They listened to our concerns, came and spoke with us personally, and made an effort to make things right by providing us with discounts and food vouchers. We truly appreciated their willingness to address the issues and make our stay more enjoyable. There is also complimentary water, and I believe tea is available as well. We couldn't locate the tea when we were looking for it, but the staff was kind enough to provide us with hot water, and we had our own tea packets. Coffee and other items downstairs, including snacks, food, and drinks, are available for purchase. The location is another major plus. There are several restaurants and other conveniences within about a 5-10 minute drive, including First Watch, Cook Out, Lazy Dog, Chick-fil-A, and more. We also discovered some perks during this visit that we weren't aware of before. It appears there is a shuttle service Monday through Wednesday from 5 PM-9 PM that will take guests within approximately a 3-mile radius. That's a great amenity! We only wish the shuttle were also available on Fridays and Saturdays. Another nice feature is what appears to be a complimentary Manager's Reception on Tuesday evenings for guests. We think that's a wonderful perk and would love to see something similar offered on Friday or Saturday evenings as well. Overall Despite experiencing a few hiccups during our stay, management and the staff did an excellent job trying to make things right. Their willingness to listen, communicate with us, and provide discounts and food vouchers really made a difference. Also, the steak breakfast bowl was absolutely delicious and Fill it was for $16. We had a great visit overall and truly appreciate everyone who helped make our stay more enjoyable. Thank you again for your hospitality! We look forward to returning in the future.

We recently stayed at the Even Hotel in Alpharetta for several nights. It's conveniently located…read morenear Avalon, with plenty of restaurants and shopping just a few minutes away, making it a great home base if you're visiting the area. The first thing that stood out was the housekeeping staff. They were absolutely fantastic. They serviced our room every day, always made sure we had fresh towels, and paid attention to the little details. They were easily the best part of our stay. Everyone we interacted with was friendly as well. The beds were incredibly comfortable--I slept great every night. The shower was another highlight, with fantastic water pressure and two different showerheads that we both loved. If you're into fitness, one unique feature is that every room has its own exercise equipment, and the hotel also has an excellent gym. There's also a bar on-site if you'd like to grab a drink. As you walk into the lobby, there's infused water available, which is a really nice touch. Unfortunately, about 95% of the time there were no cups, and many times when we returned there wasn't anyone at the front desk to ask for one. The water looked refreshing, but it was usually unusable. Our first room had sticky carpet and floors--sticky enough that after walking around barefoot, the washcloth I used to wipe off my feet came away dirty. The mood lighting didn't work, and one of the bedside lamps had a burnt-out bulb. Because of the sticky floors, I requested a different room, and to the hotel's credit, the front desk moved us without any hassle. The second room was definitely cleaner, but after a couple of days we realized the carpet in that room was sticky too. The bathroom door also seemed to be slightly too large for the frame. It took both hands to force it closed and then practically wrestle it back open. The gym was excellent and one of the better hotel gyms I've seen. However, the first-floor women's restroom was out of service for our entire stay. So, if you're someone who drinks a lot of water during a workout, just know you'll have to head back to your room if nature calls. The ice machine on our floor was also broken more often than it worked, so we usually had to go to another floor for ice. One thing that concerned me was coming back around midnight or 1:00 a.m. several nights and finding nobody at the front desk. Sometimes the entrance doors were locked, sometimes they weren't, and with no staff visible, it didn't feel particularly secure. Also worth mentioning: there is no pool. If you're visiting Georgia in the summer, that's something you'll probably want to know before booking. The elevators were generally fine, but every now and then they seemed to take longer than they should have, leaving us waiting more than expected. The hotel does offer breakfast for purchase, but with Avalon just minutes away, you'll probably find better options there. And ladies, here's my public service announcement: if you're traveling with your significant other and would prefer not to conduct certain bathroom business in the same room they're sleeping in... you're out of luck. The only women's restroom outside the guest rooms--the one on the first floor--was out of service for our entire stay, so there was nowhere to make a discreet escape. Overall, there were definitely things we liked: the location, the comfortable beds, the excellent shower, the fitness amenities, the on-site bar, and especially the outstanding housekeeping staff. Unfortunately, the sticky floors in two different rooms, maintenance issues, lack of a pool, out-of-service restroom, inconsistent lobby staffing, and other small frustrations added up. We'd probably choose a different hotel next time, but if those issues were addressed, we'd happily give it another chance.

This location seemed well maintained and our room felt very clean. We did not use other amenities…read moreat hotel but the place felt appropriate for all types of travelers. Conveniently located within walking distance of restaurants and shopping. We did have an issue with neighbors upstairs that sounded like their room was a trampoline park or they were a traveling road band having a party. I am frequent traveler and I can't recall making a front desk call to complain about noise but I did this evening. It seemed to calm after that call. I would recommend and stay here again if I was in the area.

Nice hotel. Consistently clean rooms. This hotel uses Digital Check-In and Digital Key and both…read morefunctions operate as they should. Plenty of parking. Located off of the highway so no outside noise to keep you up. I will continue to use this location.

This hotel is a nice modern hotel, that is the best thing about this property. I have been a…read moretitanium member and the management of this hotel is absolutely non-existent. First, I had 2 rooms for my family. One of the rooms the door/lock would not work, ok, it happens. Second, there was no conditioner in either room and the hotel was out of conditioner, how does this even happen? Third, breakfast was burnt to a crisp and inedible. Fourth, and the most damning the internet didn't work. When I asked the front desk I was told maintenance fixes this but they are not here. This means I couldn't even do work, my kids could not use their gaming systems and you couldn't even wash clothes. The front desk was no help, but it was not their fault. Oh, and the TVs are old and you can't hookup gaming systems, fire sticks, chrome casts or any HDMI cable. Dear owners, how about a refund. I read your reviews on your website and when someone complains you ignore them or give excuses. You spent money on a nice place and your staff can't manage a 2 car funeral (and we are here for a funeral).

Very nice and always quite clean! Spacious rooms are so great! Front desk staff are always very…read morefriendly and welcoming. My only complaint is that the breakfast is quite subpar compared to what hotel breakfasts usually are, but maybe they were just having an off day.

I stayed at this hotel in suburban Atlanta, GA USA the last few days and, overall, had a good stay…read more The hotel was reasonably priced, conveniently located, ample parking, I was welcomed upon entering, check-in went smoothly, no one helped me with my luggage up to my room, my room was good, not great, the hotel is a bit dated, the elevators are slow and dark, wall paper is peeling off, the doors in my room were not cleaned the bed was comfortable with 4 pillows, the bathroom was very good, nice shower, the main room needs to add lighting, the free WiFi worked well, the free buffet breakfast was very good, made-to-order eggs, good coffee and plenty of different kinds of seating, the hotel environment was relaxing, the restaurant served dinner starting at 5pm, but did not serve lunch. All employees were friendly and did a good job.

RESTAURANT REVIEW ONLY: since I am unable to locate a separate Yelp! posting for the restaurant, I…read morewill just post it to the hotel's account. The restaurant and bar staff are super friendly and accommodating. Jenny, the bartender, who has been working there since the hotel opened is very friendly and helpful. The food has been great and the draft beer prices (and I believe liquor prices) are lower than the other restaurants/bars at Halcyon. I have been here a handful of times to grab lunch, happy hour, and dinner and have not been disappointed. I grew frustrated that I could not find images of the actual menu, so I decided to submit this review with the menu and some specials that they offer.

This is a beautiful and well appointed hotel in the heart of Alpharetta, GA. The area is very…read morevibrant. There are interesting music venues, restaurants, and shops. Our first evening, we enjoyed a light meal and drinks at "The Bar at Hamilton". My wife enjoyed Charred Broccolini and a Blood & Bloom cocktail. I love Caesar salads and their Kale Caesar was outstanding. Also, Dillion (Bartender Extraordinaire) introduced me to Saldo Zinfandel, which reminded me of Zin tastings in Lodi and northern Napa Valley. Kudos to the entire Hamilton staff for being so personally engaging and professional. Special thanks to Kimberly and Linda (front desk), Dillion (bartender), Housekeeping and the Valet Teams for making our stay so enjoyable!

We stayed at the Hamilton Hotel in downtown Alpharetta for a local staycation. We live in…read moreAlpharetta and chose the hotel for its proximity to home, downtown location, and walkability. The property itself is beautiful, and check-in was smooth. The front desk representative who checked us in initially was friendly and professional. We were assigned Room 414, which initially seemed comfortable and well appointed. That all changed around 2:00 am, when a wall recessed alarm inside the room suddenly went off at a volume comparable to a fire alarm. It was loud, jarring, and immediately woke us up in a state of panic. We called the front desk immediately and were told this happens occasionally, there was no life safety concerns, and we did not need to vacate the property. The representative said she would reset the room by cutting and restoring power, which she noted sometimes resolved the issue. What was truly surprising (the alarm itself aside), was how familiar the representative was with the problem; this made it clear this wasn't the first time it had occurred. Unfortunately, the reset did not work. About 20 minutes later, after we had settled back into bed, the alarm went off again. When we called the front desk back, we were told our only options were for them to turn off the power to the room for the remainder of the night or move to another room for what would have only been a few remaining hours of sleep. Turning off the power wasn't an ideal option because my husband's medical sleep device requires continuous power, and after being jolted awake multiple times, relocating in the middle of the night felt like another unnecessary disruption. I understand that systems fail and unexpected mechanical issues can happen. However, because it was clear this was a known, recurring issue, it felt like a missed opportunity to address a maintenance problem before placing a guest in that room. Being repeatedly awakened by a blaring alarm is not a minor inconvenience, especially when is avoidable. As a Hilton Honors member who stays at Hilton properties frequently, I found this experience especially disappointing. The response felt reactive rather than proactive and did not mirror the level of service either one of us had come to expect from the Hilton brand (especially a Curio Collection property). The Hamilton is a beautiful hotel in a prime location, but a hotel stay ultimately comes down to comfort and rest. Unfortunately, that didn't happen here, hopefully this feedback helps prevent similar experiences for future guests.

I recently stayed at the Tru in the Kennesaw area. I have stayed here previously and each time I…read morewas greeted with a warm welcome from the front desk representative. The hotel is kept very clean and well put together. In the front lobby they have several games and even a pool table for guests to utilize. They do charge a daily parking fee. I want to say it's at least six dollars a night, which you can pay for via an app. The rooms are very spacious, and well put together. Many of the rooms offer a kitchenette for long-term stays. There is a really nice gym with several items like a peloton, treadmill, and a TRX workout system. They also offer an outdoor pool and seating area. They offer one of the best hotel breakfasts that I've ever had, with different options available each day. I really have no complaints and I've always received really amazing service.

A great place to stay in Kennesaw. The tru it's half the hotel while the home two suites is the…read moreother half. They share a lobby. The. Tru has a more minimalistic modern approach. It's great for if you stay a couple days, but for long-term, I would stay on the home two side. The breakfast is really good. Bahr is great in the evenings. Super friendly staff. A nice modern clean room if you need to stay in the Kennesaw area.

We stayed here one night November 2023. Total price $106.00. Nice area lots of shopping and…read morerestaurants. Clean and very Friendly staff. Breakfast was what you always get. Lots of carbs but they did have eggs. 24 hour coffee in Lobby. Downside. 14 percent tax plus a $5 state fee on all rooms .

This hotel does the basics right--good parking, easy and friendly check-in, and clean/comfortable…read morerooms. The 24-hour coffee and hot beverage station near the front desk is a nice touch, and there are several choices for coffee and tea. But it is my experience that next-level amenities make trips memorable. The rooms could use some updating or a little TLC. The included breakfast buffet was average at best--enough to start your day, and that's all. There are many dining and shopping choices nearby, including the cutest little downhome ice cream parlor. You simply must visit Bruster's Real Ice Cream during your stay--it will put a smile on your face! At check-out, the person at the desk was apparently having a bad day, and I tried to cheer her up to no avail. I felt bad for her. I hope her day got better.