Mountain home inn is definitely a treat to splurge on. My husband took me and the kids here for my…read morebirthday and the views are beautiful. Eric made my birthday even more special by having the fireplace burning and some bubbly waiting on ice when we got there. The showers were huge with two shower heads- one on each side. Ultimate luxury. I loved the rustic homey feel they had. There were rolled up blankets everywhere, they had a little game room where we played scrabble and jenga before bed. Breakfast was included and they had two different types of homemade quiche and something from everyone- bagels, yogurt, individual fresh fruit cups, and cookies. We hope to come back again some day! If you go, ask for Eric. He will make him our stay memorable!

The view was beautiful as usual, but the whole restaurant has changed it is just a deli type place…read morenow . It is almost self serve you order and they bring it out to you. It was $15 for a very bad sandwich one very thin slice of meat..

Great food! Classic dive bar ambiance! The nicest staff/owners and great music! This place has it…read moreall!

Amazing food, music, Drinks and dog friendly. Will be back. Bolinas rocks! Google rooms were…read moregreat! No TV which is a Plus.

Exactly the kind of place I hope to find when traveling…read more Gracious hosts, peaceful San Anselmo location, and a space that feels thoughtfully maintained. The bed and pillows were genuinely comfortable, temperature control worked perfectly, and the lighting options made the room feel adaptable and cozy. The artwork throughout adds charm and personality. The back patio is delightful -- ideal for morning coffee -- and the breakfast room is bright and light-filled, which makes the whole experience feel relaxed and welcoming. Breakfast deserves special mention: the best European-style spread I've had at a small property -- fresh pastries, yogurt, cereal, berries, hard-boiled eggs, and good coffee every morning. Quiet, clean, and elegantly run.

We had friends in from Los Angeles and they stayed here at my suggestion. I met them to help get…read morethem parked and carry their bags upstairs. They were there for two nights. The good: easy to make reservations and arrangements were clear. The Inn is convenient and clean. It is charming and has some very lovely touches that you would never get in a hotel. Parking is easy and reasonable ($10 per day). The beds are comfortable and supportive--a key element as my friend has had extensive back surgery. And, breakfast is included and served on the lovely patio. When my cousins came to visit, I had them stay at the Inn. They raved about the breakfast! My friends raved about the great lighting in the bathroom. What to expect: there is no elevator and you have to carry your bags up a staircase that can be challenging if you have much large or heavy luggage. The floors are not completely even in all rooms. Some are just a little bit off and are carpeted. It's easy to trip over the change in floor level, as there is no marking. Nice surprise: there is a cut in the wall to show the original knob and tube wiring. It's got a plexiglass cover. But the preservation of history and education is a lovely idea.

Stayed here 3 nights in their European style room accommodation Jennifer's Room #6…read more Nice small room off main corridor connecting other rooms.Room had TV and wifi as well. Shared bathrooms,one w small shower the other a claw leg tub shower. Rooms have a small shared kitchen area w coffee maker,microwave and fridge . Continental breakfast included as well. Great value for the money! Live music below these rooms Tues-Thur. from 7- 10 pm so if you need quiet early in the evening I suggest a room further from the main dining bar area. Staff treated me so well I can't remember the last time Ive had such a pleasant experience in a hotel . Had a few friends for dinner last night and we couldn't have had a better time.. great food ,wine and fabulous service. Thanks to all of you there at The Panama!

Unprofessional and unreasonable. Bad business to not call back.Was to visit and wanted to this…read moreplace out. Got call that my granddaughter was sick, so had to cancel early morning, on a weekend. Calls to speak to manager went unanswered, and staff spoke limited English. None of my family will stay there. Over $200 for a senior staying there still charged. 72 hour cancellation is excessive.

A beautiful venue what appears to be out of no where. We came here for a wedding and it's simply…read morebeautiful. Loved the food and drinks. Great service.

Mother's Day brunch: The menu was very small, ran out of multiple items, and, again, it was very…read moresmall; service was all over the place. They comped the meal, and we didn't ask for it; we only wanted to split the check, which was a policy that was never discussed, but their system could do it. So they decided to comp the check, given the many issues. Then the manager calls me after we leave, leaves a message, and says, very passively aggressive, "We comped your meal, but you did not leave the server a tip." Servers live off tips. But don't worry, we took care of her tip. Have a good day." Umm, excuse me? I was a server for over 7 years. First of all, I wouldn't expect a tip after the establishment that failed me by not ensuring they had adequate kitchen supplies to keep a Mother's Day up and running. Additionally, I would have added more staff to the day, which would of course be very busy. And lastly, how are we tipped when you comped the bill and walked away, and nobody had cash? We did not ask for the bill to be comped. So for future reference, dear John I don't recommend calling your customers and bullying them over voicemail. You're the problem, not us.

I had a great experience at the Embassy Suites by Hilton San Rafael Marin County and especially…read morewant to recognize Vishal for his professionalism and outstanding customer service. He assisted me during checkout and made the entire process smooth and efficient. He was courteous, attentive, and handled everything quickly while ensuring all the details were correct. It's clear he takes pride in his work, and that level of care really stood out. One feature I really appreciated was the ability to skip the front desk at check-in and go straight to your room. That convenience makes travel much easier. Breakfast was another highlight, the omelet station was excellent. Fresh, made-to-order, and a great way to start the day. The only small caveat was that they ran out of English breakfast tea, and the cinnamon rolls were in short supply. Not a deal breaker, just something to note. Overall, the hotel was clean and comfortable, and the combination of great service, convenience, and strong breakfast experience made it an easy five stars. I would absolutely stay here again.

Check-in: Staying here for business for a couple of days. Anita at the front desk was…read moreprofessional and efficient with my check in process. I got a room up on the 5th floor which was quiet and looked out to the houses across the slough/waterway. Room: My room was so dark and sad. The light switch on the left side as you come in turns on the light over the table which didn't really help. This particular light I bumped my head on as I was standing next to the table organizing my gear. There was this over hanging floor lamp which did not help much either. The bathroom was bright. The toilet was so low to the floor, the sink did not have a stopper; I could smell the sink odors... No soap dish. No tub stopper either. The tub had mold in one corner, rust stains on the shower curtain rod, and the paint they used to refresh the tub was coming up... The carpet looked questionable... BTW- there were only four (4) hangars in the closet...?! I was hanging things on a chair. Also, one towel hook. The door to the bedroom looked like there may have been a break-in, or something...? The room looked tired.... The seating areas are so dark.... It kind of felt a little depressing in my room.... Happy Hour: The happy hour was good, very lively; I think due to the groups in town for meetings. Aziz was a terrific bartender! We had the fettuccine alfredo with chicken which we split 3-ways; it was ok in a pinch. The following day we had the tater tots which apparently is Embassy Suite's spin on tater tots was not good. No reason to re-create the tater tots wheel... Put your spin on the original tater tots with dipping sauces, etc. Charging $10 and $12 per taco is seriouslyd excessive (BTW).... Your tacos do not warrant that fee!! If your restaurant ruined tater tots; there is no faith in the tacos.... Restaurant/Breakfast: The breakfast was ok.... My omelette was runny on the first day, so I did not return the second. I just had oatmeal and fruit. The pre-prepared food room was lacking proper utensils for serving, and no spoons for use...! My team and I took care of our dishes and put them on the hand trolley; Wednesday and Thursday mornings....! The hand trolley was always there but never any staff clearing tables, etc. In Walnut Creek there is always multiple staff moving around clearing tables, being helpful, etc. Common Areas: If you are not on your phone in the common seating areas.... it's a bit depressing.... Leaking atrium ceiling. The restaurant seating area against the wall where there was actual light; the bench covers were worn through. This is something management should have repaired immediately; especially since the entire bench is completely worn out...! Quite the eye sore... Observations: During my stay, this Embassy Suites was consistently busy and being in Marin County a preferred location. Although, staff indicate they just renovated in 2020; leadership/management clearly overlooked what clients would want/prefer in a room. 90% of the hotel appeared to be in the dark...! Why? Also, line staff would benefit from training. On my last day (Thursday), there was a leak from the atrium ceiling.... Accolades: Moving forward, Anita was very helpful and professional during check-in. Lee and Sedir were very professional in the process of checking out etc. The front lobby (only) was bright and welcoming. Ample parking available.

On a last minute birthday request by my 14 yr old granddaughter to stay in hotel w/ hot tub. We'd…read moregotten a res. on line advertised at $110 +taxes and fees; hotel site, much more. Hotel confirmed they'd honor third party reservation. First pros: When we finally found lobby, we were greeted by a feeling of elevated comfort, & elegance w/ the black-coated front desk staff, earth of faux fire place, leather couches, & fancy chairs. Around the corner are the lowered lights of a bar & grill w/ lovely accents of polished wood throughout. Large glass windows surround a beautiful blue outdoor pool with hot tub in garden setting. In lobby, 2 options of chilled filtered water, 1 plane and 1 infused w/ fresh melon, a nice touch to give good 1st impressions. They said it's ok to invite hubby and son to join my daughter & grandkids & I to enjoy jacuzzi, even though they weren't staying; seemed generous, + towels provided. Open till 10pm. There were nicely scented toiletries in bathroom & MAX, HBO, YOUTUBE, and other streaming services, free w/ your stay. MANY CONS: Our room had ugly window view to parking lot; we asked if we could change to double queen pool view, they said no, hotel only has single King rooms w/ pool view and any others were booked. Ok, we did Book last minute. Next day, Service Tech said there had been plenty rooms avail. w/ double queen, pool view, but 3d floor + our room would soon be renovated, and why it was sub par. Why the lie? Jacuzzi: We visited the area earlier in eve, 6:40 pm when it looked lovely and aglow with gas fire pits & other outdoor ambient lighting... sadly, spa not hot, and just one jet working when i kept pushing button to start them? Service tech said they only come on w/ sensor w/ more folks in tub (whaaat?) he said, jets won't come on at night because of chemicals they add to hot tub (whaaat?). I hoped by AM, spa'd be hot so we could enjoy our AM coffee & take a dip! By AM it was so cold by pool we did not want risk of experience night before w/ cold spa, so resorted to regular tub soak in room. Sadly, tub plug broken and won't fill! Settled for shower :( No working bathroom fan! Not good for steamy mirror nor other smelly reasons fan is needed in there. Room window made of thin single pane glass that if child or anyone fell into, it'd easily break and we'd fall to cement, 3 floors down; no screen on window that opened 3 inches. Also large chips out of paint on window wall, size of apple. Heater tricky to get fan low, less noisy, & temp right. It loudly blew cold air and had to be turned off. No working USB charger ports, only 1 defunct port & service tech said it was disabled in anticipation of remodel, & also why furniture was old, and my mattress felt like a heavy person slept in it creating very bad dip; mattress needs changing! Fridge freezer, though coated in ice, not cold enough for ice cream. Ours went from frozen at store to melted beyond eatability, w/ in 2 hrs. While hubby awaited our return from shopping he tried to get beer at bar, but found it closing by 9:pm. Instead of letting him know he'd closed out his cash register & that my hubby could get beer to take to room from front desk, bartender rudely said, "i just closed, sorry!" instead of suggesting beer at front desk. We did not realize was possible till too late. Before checkout we waited over an hour for service tech to come look @ bathtub; we called 3 times over that hour & each time, told they were sending someone. When tech finally showed up he explained all about up coming remodel. Why the sub par room? Punishment for using 3d party? With each issue w/ room, we tried calling front desk for help. 1st time, when we asked for more bath towels, no one'd answer, only machine says staff is w/ other clients, even @ 2:00am when i wanted heat but couldn't get cold air to stop blowing. No one ever answered @ that hour. I gave up & just got extra blanket from closet (there was only one!). I thought, they're sick of hearing from room 309. When checking down stairs, staff were not visibly busy..... usually 2 agents working, just typing on their computers & no guest in front of them. Service tech said, trouble with phones was part of future renovation issue. When we'd finally reached staff over phone to ask for 2 more bath towels (since we're 4 and there were only 2 towels), they brought 2 tiny floor mat towels! We had to physically go ask for bath towels! Con: My granddaughter held bed quilt up to light of window and horrible stained filth showed through; see pic's. They tried to offer minimal points toward discounted stay only to be used on hotel site, where dilapidated hotel costs more money. Not worth it we'd do better at home. Not recommended.

This hotel needs to be refurbished immediately. The various areas / floors all have different but…read morevery unpleasant smells and the guest rooms are beat up and dingy. Terrible and cheap bedding. Would never stay here again. Only redeeming quality was the staff, particularly the housekeeping and maintenance staff, were very kind and friendly.

A fantastic hotel! I've stayed here many times, all w good…read moreexperiences but this time was an exceptional quality of care. I wound up having to extend my stay, incrementally, by almost 2 weeks - got a bad cold and couldn't fly. Everyone at the front desk/hotel was so kind! Genuinely nice people. It felt like I was at a family-run B&B, not a corporate chain. I pretty much didn't leave my room for week 1, nobody bothered me but at the same time, let me know they were there to help. I want to especially thank Nuris and Maria at the front desk for their help and support and others there, but I don't know their names. Thank you all! It's a great place to stay for work and..... an ideal place to recover:)

We came here the night before a family birthday party, just so we wouldn't have to deal with the…read moreGolden Gate Bridge traffic on a weekend morning. I was surprised by how high the price was for an ordinary room with 2 doubles (with tax and fees, $329!), and we were put off by an additional fee of $15 per day in an unsecured parking lot! Here's what we liked about it: Beds were comfortable Small patio with chairs Pretty quiet from about 8pm to 6am Nice well tended courtyard Conveniently located Clean Here's what made it worth less than half what we paid: Absolutely no information in the room about anything at the hotel except the escape route from our room. Nothing about food, TV service, location of ice makers, etc. Incidentally with three floors they only had ice makers on the first floor The one lounge chair was wedged in between the bed and the patio door, but if you wanted to have your coffee there in the morning, no where to put down your cup. The in room coffee maker had enough to cartridges to make 3 cups of coffee in a room that has capacity for 4 people Only paper cups for the coffee Limited channels available, and if you wanted to access Prime or Netflix, you had to sign into your own account or pay a fee Only enough towels for 3 people Terrible lighting throughout, with the least strong lighting specially reserved for over the one sink in the anteroom to the bathroom, the only place available to do your makeup. Only grab and go food with long common tables if you wanted to eat in the lobby area. I paid over $20 for one medium sized coffee, a small blueberry scone and a one serving size of yogurt. Considering the price benefit, We will definitely not stay again.

We had a hard decision to choose between the Best Western Hotel and the Courtyard by Marriott in…read moreNovato. We needed to be near the Stonetree wedding venue. I am glad we chose the Best Western Hotel because of the following: 1. Location and closeness to the freeway in an off ramps. 2. Free parking. 3. Free breakfast and drinks. 4. Excellent staff at the check-in counter. I had some questions and they were gladly answered by them. 5. The cleaning crew was very helpful to me when I needed extra things for my room. 6. The room was very clean and orderly . 7. As an architect, the building exterior and interior design and use of materials were well-thought out and clean! 8. The price for our stay was very reasonable and fair to us seniors. In my future travels, I am looking forward to use the other Best Western hotels in the USA!

Stayed here one night while in town for a work event. I was between this and another hotel nearby,…read morebut the Yelp reviews sold me on this hotel. The space was clean and comfortable, and the room large and spacious. I had a king room which came equipped with the bed, a couch, desk, mini fridge, and microwave. The parking lot was nice and large, and finding a spot close to the main entrance was easy, though there is a slight hill to get up to the front. A continental breakfast buffet was included, and it was surprisingly good for a free hotel breakfast. It included pancakes, breakfast sausage, eggs, breads and pastries, cereal, fruit, and a few other items. When I checked in I was assigned a room that unfortunately smelled like cigarette, I immediately went down to the desk and they were able to switch me into another room that didn't. The hallways were a little loud and I could hear everytime a door opened and closed, luckily it wasn't too busy of a night, but I did still notice it.

I'm fairly well traveled and I sincerely appreciate an exceptional hotel stay…read more I was compelled to message the entire management staff, regarding the culture of excellence, that I experienced during my Stay. I've stayed here with your team for a solid stretch or two, and I just got back. From the breakfast, that's Hyatt Comparable......To the overall cleanliness and beauty of the grounds.... To the genuine hospitality I felt, with every encounter with a member of your team. Kudos, Congratulations and cheers to being Classy AF and Unpretentious simultaneously. You're killing it.

Convenient, clean and great breakfast. I can trust a Best Western hotel to be good whether in the…read moreUSA or Europe.