Traveled from Lincoln City to add a line and purchase a couple of new phones. The store first of…read moreall was CLEAN and BRIGHT. Second and more important? The PEOPLE. We had a rep by the name of Conner. He was beyond helpful! Finding us the best deal, knew his products, and was a total delight to deal with. We left with two new IPhones, a great plan, and smiles. Do yourself a favor and head to T-Mobile. They are the best option for cell service.

Walked in because the authorized user for my phone plan approved my phone upgrade and was told I'd…read moreneed to pay the $35 upgrade fee in person and sign a paper as well. Either the app lied or the people in here did. Didn't help at all, told me the authorized user had to be here despite seeing my ID and seeing that I was under the phone plan. If I could give 0 stars I would! They laughed as I walked out too. Hope this place shuts down!

Once again, we had a GREAT experience purchasing phones @ Cellular Sales, this time with Colton, as…read moreour prior contact had moved on. Working with Colton specifically has been GREAT! This guy is polite, pleasant and knowledgeable. When he doesn't know an answer he's not shy to get accurate info. He is smart as all get out, an excellent listener, and an outstanding communicator of plans and options. And, Colton installed our glass screen protectors flawlessly. I didn't realize mine was even on when he handed my new phone to me. Along with buying phones, we had a lingering issue with Verizon corporate which Colton resolved with a direct call to his service contact. Very Happy with the deals we got on the iPhones we purchased: iPhone 17 Pro Max, and an iPhone 16. (When Colton was tied up one time I dropped in, he steered me to Michael who teamed to get part of my order placed. Thank you , Michael.) I have texted and called with a couple of followup questions to Colton and even when I caught him on days off he answered and was most helpful. Working with Colton and the team at this store has been nothing short of outstanding,

Chris helped us so much in the transition to our new phones. As older folks there lots of details…read morewe don't understand and he walked me through each stage with kindness and patience. I would send every friend to him to get good deals and great help.

I've received awesome and efficient customer service each time I have come into the store! The…read moreemployees are great here at this location. I really enjoy my GoPhone unlimited plan. Thanks, guys!

Went to Mcninville store today for a new phone. Wes the employee was the only one in the store. He…read morelooked up our account and told me I was not on the account so he could not help me .I told him I was on the account because for years ago I was told the same thing and had to have wife come in to get a new phone.At that time I was put on account. I explained this to wes and told him this sucks.Wes then told me not to say he sucks and to get the f out of the store. He got right up to my face yelling get the f out of my store.i once again said he sucked and he shove me with both hands.i left the store and went to our account on line and yes I am authorized iuser on account . please stay clear of wes in this store. He has a very short fuse .Oh buy the way I am 67 yrs old. Wes looks like he is in early 30s.I made a formal complaint to AT&T. We will see what fate wes has

The team led by Eeka is very friendly and helpful. Daniel and Josh are great! Much friendlier…read morethan the other location in town! Just saying....

Please come and visit Josh he is a amazing sales rep me he helped me save all kinds of money on my…read moreplan and got me out of there in a timely manner

This store is pretty amazing to its customers. Special nod to Rudy. Seem less transfer of all my…read morephones from the two biggest carriers. Knowledgeable and competent staff. Hesitant to say much or these folks will be regional managers. Thanks for all your help Cricket.

Very helpful service! I brought in my own phone that I got from rent a center so I can make…read morepayments on a phone , a Samsung Galaxy Note 4, and it needed to get configured to work on cricket service. Very fast and friendly service.

I'm not surprised about this business which has only five-star reviews, very reliable, fast, and…read morehonest he quickly fixed my phone and refused to charge me appreciating that kind of business. He earned me as a return customer for sure highly recommended.

Great service from H. Phone fixed, friendly customer service, fair price & transparency through…read morethe repair. 5 star service Definitely recommend this small business.

Support local businesses…read more He's the goat of Aloha. Been doing business with him for almost 4 years. Fixed my laptop and installed windows for $50. A windows license is like $100, that's my goat right there.

Sergio is AMAZING! He fixed 2 older cell phones for me on a tight timeline. Totally willing to work…read morewith me to make it fit my schedule. He's very very knowledgeable! Honest and super patient. Not just with me but with every client I saw him interact with. After he fixed my phones I needed help with the charging port (USB-C) laptop. He helped me diagnose the problem and find the best solution. He did that the same day I contacted him about it. He's my "GO-TO" guy now. I highly recommend him!