I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

This is my go-to spot to get my oil changed. The service is great, and it's quick. I have never had…read morea bad experience. The prices are reasonable too.

They didn't put back the ac filter cover back on and they didn't put back my terminal cover on…read moreshit service

Been there several times and each time was treated like a valued customer …read more They were very reasonable and professional. Also very veteran friendly. I won't go anywhere else.

I brought my 1936 Ford hotrod in to get it checked out before I bought. I received a lot of very…read moregood advice, and bought it knowing Walter and the crew could get it running safely. Walt gave me a lot of choices, and opinions and we rolled. I love my car! Thanks!

Excellent service! I can tell they had plenty of work in the shop but he took some time out of his…read moreday to help me with a bad fuel leak on my truck. Got me back on the road the same day. Highly recommend them.

So, since my last review of this place it has been purchased and ran by new folks! Needless to say…read morethey are a vast improvement in automotive work and customer service than the previous owners!! Reasonable pricing and good work have made their way to the shop once again.

Yesterday my auto a/c belt broke and I am from out of town I happen to pass by and pulled in…read moreinquiring about the cost and time it would take to change the belt and tension pulley , small shop reasonably priced, fast professional service highly recommend, thanks guys, enjoyed the rest of my trip in the cool air!

I stopped in to inquire about a brake fluid flush and a power steering fluid flush thinking I…read moreshould have scheduled an appointment for the service. They did the service the same day, the price was reasonable, I met Chris the co-owner and the office staff couldn't have been nicer or more helpful. I will be back the next time I need service on our cars.

Water pump was replaced the pump they used has been working fine so far and they were very quick…read moredoing the job

I was in the area celebrating a birthday with Family, I'm from Plantersville, up by Houston. It was…read moreraining and slick, I lost control of my 2014 Silverado and went up and over a curb, HARD! The impact broke the passenger tie rod and made the truck in drivable. My Son called around, not knowing where we could take it and have it completed that day, so we had transportation to get home. He called Precision and spoke to Ray. He said to have it brought to them and they would have it done, in a couple hours, no worries. Sure enough, it was done in about 2 hours, it was very cost efficient and Ray and the guys were AWESOME! I can't recommend these guys and this place any higher! If I have ANY future " Oh Crap" issues with my truck and I'm down that way, this is where I will be taking my vehicle! I will also have my Family, down there use them as well!

One time there was enough for me to know that this place is a game. Ask and paid for oil and filter…read morechange. I ask if they did a grease job on the front end and paid for that also. Got home and thought maybe I should check to make sure I got a new filter, tight oil drain plug. Was ok but when you get a grease job you can see fresh clean top of zerts where grease is put in. Well all of them were un touched dirty. Had to go back and got a rash of words and finally got the job done. They don't need my business or money for very poor service. Do your self a favor, don't go there