Absolutely horrible customer service. It took an entire week for Matt to reach out, and then he…read moretried to schedule for Memorial Monday which I said was fine, but did remind him that it was a holiday. His response was I don't look at calendars.  Then I asked if he could come on the 8Th. and he said yes. I asked what time, and zero response. I followed up 8 hours later and he said I don't schedule out that far.  I told him don't bother. We are working professionals and the lack of customer service is zero.  We'll never bother reaching out to you again.

TRT did a very nice job protecting our yard and cleaning up all the trees and the debris. They…read moreworked very quickly and were very safety conscious. They have fantastic equipment and they are very skilled at operating it. However, my recommendation is to get a second opinion before you make a decision....wish I had. We had two sets of co-dominant trees that they highly recommended to be cut down because they were potentially dangerous trees (could fall on the house) with a supposed carpenter ant infestation in the one pair. After the trees were cut down it turned out to there was zero evidence of rot or carpenter ants. The tree did have a big fault line where the two trees connected at the stem which was a cause for concern because it causes weakness in both trees. Dustin mentioned cabling the tree and doing plant care but it was going to be thousands of dollars with no guarantee of success (if it actually had rot which it turned out it did not). I understand that no one knows the true state of a tree till they get into the work but I am beyond sad that I cut down 60+ year old oak trees that maybe didn't need to be removed after all. So I'd definitely suggest getting a second opinion if you're not completely sure. Also, he did not put tar over the stumps and now it appears I have oak wilt happening which needs to be addressed.

Overhaul removed a large willow and trimmed a maple that was hanging over the house. Todd and his…read morecrew did an excellent job and everything was cleaned up. Impressive equipment and worked safely.

They were super honest and professional about giving me a reasonable qoute love themread more

From the owner: We aim to help you transform unwanted space into your very own tranquil terrain , committed to…read morebringing your dreams to life, acknowledging that each project, big or small, deserves attention. We change or edit any landscape that you dont like, adding or removing as we secure your ultimate goal.

Quick response and helpful information. I didn't feel like they were trying to upsell meread more

From the owner: Get your free estimate today!…read more LumberJax Tree Service is a licensed & insured tree service company based in Alto, MI, providing professional tree removal, tree trimming & pruning, stump grinding, and emergency storm cleanup throughout West Michigan. We specialize in large tree removal, hazardous tree removal, and difficult tree takedowns near homes, structures, and tight-access areas. Using professional equipment, we safely and efficiently handle jobs that many tree companies cannot. Our services include tree removal, tree cutting, tree trimming, pruning, dead branch removal, storm damage cleanup, and complete tree takedown services for residential properties. Proudly serving Alto, Caledonia, Lowell, Middleville, Kentwood, Cascade, and surrounding West Michigan communities. If you need reliable, professional tree service near you, contact LumberJax Tree Service today to schedule your free estimate.

Many are happy with this company. I unfortunately am not. 2 stars is only because someone did come…read moreout to see what work needed to be done. This was on Aug 21st. I accepted the quote but and was told I would find out the following week when we would be scheduled. Never heard from them. I called the office 2 times to question when I would be scheduled. The office Asst said call back next week if you don't hear back. I did and was told someone would call me the following day. To this day I am still waiting. I guess our job was just too small and they truly were not interested. I find it hard to believe a tree company is so busy that they can't even call back after a month. We no longer need services from this company. We contacted another company. They were out within 48 hrs. They did an excellent job. Today is Sept 19th

Round 2 of tree clean up by Sav-A-Tree and the fantastic updated "A" team of Arrow, Alex, and new…read moremember Arron, plus Joe! The team did a great job with their amazing spider lift to go up at least 60' to clear a large limb from one of our trees. Definitely a scary job, but they were up to the task. You would never know they were even in our yard with the marvelous clean-up they did of the leaves and miscellaneous branches that fell along with the tree limb. Absolutely going to request the "A" team for our next round of tree work by Sav-A-Tree!!!!

I had a tree that was starting to grow over my home and touch my roof. With the bad storms lately,…read moreI made the decision to have it trimmed back. Thankfully I found Steve at Bour Grounds Tree Service! Not only did he communicate well, he was transparent and upfront about the process and pricing. Speaking of pricing he's very affordable compared to some of the other companies I got a quote for. Steve is going to be my go-to arborist and I highly suggest you choose him for your tree job if you want a great and affordable option.

From the owner: Tree removal, trimming/pruning, climbers, aerial lift, cleanup, stump grinding and haul way…read moreservices offered.

Mitch came out the same day that I requested an estimate for a tree removal and tree trim. The…read moreprice quoted was very reasonable and a team came to complete the job within two weeks. The crew was super friendly and knowledgeable. Start to finish the whole process took 2-3 hours; including clean up.

From the owner: Jones Tree Service LLC provides quality and affordable tree services to the counties of Montcalm,…read moreIonia, Kent, Newaygo, Mecosta, Isabella, Gratiot and Clinton as well as surrounding areas. We make sure you understand all the relevant risks and costs associated with your project, so you can make the best decisions. As cost leaders in the tree service industry, our Best Price Guarantee means that you receive the most competitive price from our company every time. Our customers are never confronted with hidden fees or gimmicks. We operate year-round, and we offer 24/7 emergency response service. Our dedicated team is committed to ensuring that you receive assistance in a timely manner. Jones Tree Service is Fully Insured. Free Estimates.

They were amazing. Extremely kind and knowledgeable about what they were doing. I would highly…read morerecommend them for any tree dropping. We had a huge tree that was degrading fast and it needed to come down. We are so thankful that they came out and dropped it.

Safe, Expedient, and Professional We called to request a…read morequote and received a visit promptly. We showed Brian the work that needed to be done and some that we would like to be done. The main job was removing 3 crabapple trees along the edge of the driveway that were problematic because they were deteriorating and they were dropping full-sized apples onto the driveway and lawn, making yard care difficult. They also had wires running through them to the house. There were a couple of other tasks in the back yard. We had a set amount in mind that we were able to spend. We were given a quote with options. Today, the crew of 3 men arrived, introduced themselves, walked the yard with us and checked their understanding of what was to be done. Then they got to work using safety gear appropriately and proper equipment for each task. They were diligent and purposeful. In one short day, they had dismantled the trees safely, chipped up and cleaned up the branches, and saved some of the wood for our neighbor's fire pit as we had requested. Everyone knew their job and worked together the full time. We were given the option of having the stumps ground, but when we declined to stick within our budget for now, our decision was accepted without issue. We may well have them come back to grind stumps, and we look forward to the quote promised for snow plowing service in the winter, either per event or seasonal. We recommend Brian, Dominic, and the rest of the crew. They all maintained a professional, quality work focus throughout the job.