I had carpet installed by Rusty's Floor Coverings less than a year ago, and my experience has been…read moreextremely disappointing from start to finish. The day of installation, I immediately noticed very visible seams throughout the rooms, as well as an obvious patch in my hallway. I pointed these issues out to both the installation crew and my contractor. I was told the seams were "normal" and caused by my rooms having "odd shapes." That explanation never made sense, especially since the patch in the hallway was glaringly obvious. When I requested that the work be corrected, instead of addressing the problem, I received a phone call from Rusty himself. He was noticeably unpleasant and seemed far more focused on getting paid by my contractor than ensuring I was a satisfied customer. I should have never been put in the middle of that, but my contractor chose not to assist and left me to deal with the subcontractor directly. Fast forward nine months, with three months still remaining on my one-year warranty. I called Rusty's again because the seams had not improved at all, despite being told they would "blend" over time with vacuuming. One of the lead installers came to inspect the issue. He made it clear he wasn't thrilled to be there and again blamed the carpet itself. If that's truly the case, why sell customers carpet that cannot be properly seamed? To their credit, they did attempt to re-patch the worst area in my hallway, but it remains very visible and far from acceptable. If you value quality workmanship, professionalism, and customer service, I strongly recommend avoiding Rusty's Floor Coverings. My experience has been frustrating, uncomfortable, and ultimately unresolved.

Rusty's flooring was amazing! Very professional quality and service. Rusty came and gave me a…read morequote for flooring on the spot rather than Sending me a quote a week later like others do. It was a super fair price. His team that showed up was also very professional and courteous. They were on time, on budget and the quality of work was beyond expectations to include clean up. Rusty's Flooring is top notch! If you need flooring use Rusty's!

I would give this place 0 stars if that were an option. Everything about our process was a…read morenightmare. We had issues w their finance department (my card was charged at no explanation, my invoices didn't break down the pricing one bit- extremely confusing and sketchy, etc.), overpriced in my opinion (coming from a family of interior designers and builders), took forever for my materials to arrive in store only to find out that it would not work in our home due to unlevel flooring (which was not mentioned when they came out to measure/look at the home), wanted to charge me a restocking fee because the flooring that took forever to come in did not work in our home. Business was unorganized and sloppy. One person would say my materials had arrived the next would say they haven't come in, etc etc. The installer told us that they were ripping us off and offered to install it under the table if we bought materials. We did. He sucked too. Cancelled on us multiple times and did a terrible job w installation (my father laid tile for years and was shocked at how poorly he did). The only flooring we ended up purchasing from them was carpet. The carpet install looked nice but they never installed the carpet in the master closet (which we paid for). Our quartz counters were installed. The installers made the wrong cut and then told my husband that I told them to do it.. So we had to hire a contractor to cover up the gap between my cabinets and sink and my faucet is now too close to the sink. We have had the counters for less than 3 months and they are scratched and stained (which is strange because quartz is known for durability and I am a clean freak/have never made a cut w out a cutting board). Wouldn't be surprised if it isn't real quartz!! Sketchy business. Do NOT. DO NOT purchase anything from this store. You WILL regret it.

I've used this company several times for flooring and area rugs. I have always found them helpful…read moreand friendly. The quality of their work is wonderful, and the range of products, impressive.

I had an insurance claim in February after my water heater blew up in my attic. I went through…read moreseveral contractors who either damaged my house or didn't show up. I cashed out and chose this company after reading reviews. They were professional, personable and timely from start to finish and from the storefront picking flooring to installation. This is the way contracting should be. They set high standards and live up to them. I was dealing with awful companies for 8 months, then switched to West GA and told them what I had been through. They got me scheduled quickly and sent actual professionals to install.

We have had Carla, Letha, and Philip do several things at our home. We have been very pleased!!!…read more They are all extremely helpful and do a great job!!!!

Excellent customer service. One stop shopping if you're building or remodeling! They helped me…read morecoordinate hardwood flooring, tile floors, shower tile, paint colors, countertops, rugs, etc.

From the owner: Specializing in: - Floor Materials…read more- Linoleum - Rugs - Tile-Contractors & Dealers - Flooring Contractors - Blinds-Venetian & Vertical - Shutters - Carpet & Rug Dealers - Hardwoods - Hardwood Floors

I recently had Cannon Carpet One install carpeting at a condo in Auburn. Mark and his team did a…read moregreat job. I was very pleased with the service from the office to the installers. The installers needed to move furniture and were very careful and everything back as it was. I would recommend them and the carpet looks great.

Cannon Carpet One Floor & Home recently installed a new engineered hardwood floor in our condo in…read moreAuburn... they did a tremendous job! They showed up when they said they would, were very professional, and got the job done within the time they had predicted. The floor is beautiful!

I highly recommend Gregory's in Opelika, AlAbrams! They were extreme helpful when choosing my…read moreflooring! Their products are very high quality & the expertise is top notch !

From the owner: Gregory's Carpets has been in business in Lee County for over 35 years. We provide professional…read moresales and installation of carpet, tile & stone, hardwood, and vinyl. We specialize in residential work and also provide commercial material & installation service. Our mission is to give our customers a great flooring product with great service and installation at a great value.

Great work, very professional and knowledgeable. They care out their clients and make sure you are…read morecompletely satisfied with the work, owner did final walk through to make sure everything was right,.

From the owner: **A and Z Flooring** is a trusted name in the flooring industry, proudly serving Phenix City, AL,…read morewith over 16 years of expertise. We specialize in a diverse range of flooring options, including Luxury Vinyl Plank (LVP), carpet, hardwood, and tile. Our services include professional tile installation, carpet installation, and hardwood flooring installation. Whether you're upgrading your home or office, we offer high-quality solutions to suit your style and needs.

Fuller Flooring done an exceptional job installing my flooring in my home for 5 rooms. A very great…read morecompany whom team strives for client total satisfaction.

We appreciate the customer service we received from Phil, and the expert measuring from David.read more

They do fantastic work.....always on time...& cheap. It is always amazing how our carpet looks…read morewhen they leave. They take care to get all the stains out my 4yo puts there.

These people came to my home, I have a 2br town house and they were in and out in less than 30…read moremins. My son had 40$ on his night stand and I know it was there because before he left for school I made him leave it at home! They stole my son's 40$ he had just got for his 13th birthday! They half cleaned everything. When it was time to go they just gave my daughter this slip and said here is your bill. She gave them the money and they just walked out! Seems to me they left so fast before my daughter would realize my son's money was gone. I would never use this company again. Yes, they are cheap but in the end you get what you pay for! My carpets looked just about the same when they left as they did when they came! I would not advise anyone to use this company! AWFUL, AWFUL, AWFUL!