Not coming back. Jean is lovely as a person!!! But the pricing was VERY confusing and her narrative about what my face "needed" was very inconsistent. She asked me to cancel the Groupon and pay her directly but that the treatment I "needed" was more expensive than the Groupon one. She forgot because she ended up doing the Groupon treatment and even asked me for the Groupon receipt (when she asked me to cancel it). Even though she is the nicest person ever, I'm not happy with the service and also because I don't see any difference on my face after 2 appts with her. read more

Went to Faces Skincare with a gift groupon. This was my first intro to professional skincare ever. Jean provided professional service and on top of it she's a nice, caring person. I've never purchased costly skincare products, but wanted to see 'how the other half lives," and was excited to see how the Glymed Plus line would work. I'm still using the Glymed products since they are excellent for hydrating my skin, keeping down the brown spots and improving my wrinkly visage. I deserve the treat! ;-) I appreciate what I learned, just by being attentive to Jean's facial techniques and tips. I had several treatments over more than a year. I had great communication with Jean throughout that time. I appreciated getting a text with updates on appointment times etc. read more

I've never done any lip color tattoo. This is my first experience. TBH I was super nervous and was scared at first. Eyebrows tattoo were a lil bit painful for me and I'm thinking lips are more delicate and sensitive. (How am I suppose to handle the pain?) but, guess what? Jean' s concern was to make sure her client's comfort is her main focus. The pain wasn't as bad as I thought it would be. You feel pain but it is tolerable. The bottom lip was less painful for me. I didn't feel pain. But as we get to the Cupid's bow and the center of my lips that when it gets a lil more sensitive because more of the nerve is right in the middle. What helped me relax was knowing to put my trust in Jeans care and having a stress ball can help too. Just squeezzzzeeeee. We had a consultation about lip color. I wanted a more natural look with a pop of color. Pink and mauve were mixed together to get a custom color. We had went over the procedure few days before. Avoid alcohol and caffeine for 24 hrs! Jean is so thoughtful (I tend to forget simple things) she texted me a day before procedure reminding that my last sip of caffeine/alcohol would be at this 0:00. Two types of needles were used. One for our lining the lips and the other one was for color/shading (3 tiny needles) I think the Nano was one needle. Jean showed me both needles are new and packaged. Never been used. Brand new. She showed me the tools and what they are being use for. Lip would be prepped/exfoliate/clean and moisturizer will be applied on. Lips would be drawn and then numbing cream is applied. Outlining the lips and then color/shading. I went with three passes on top and one or two on bottom. The bottom absorbed more color than on top. That was what I was told. The whole procedure took about 2.5 hrs to almost 3. (Varies depending on skin) After my procedure my lips did get swollen ( I knew because I do bruise easily) the color is very pretty and I am happy with the color. She gave me after care instructions and told me to avoid salty/spicy food up to two weeks because it will cause color to rapidly fade. Jean also included a full size aquaphor lip balm (tube) But, Vaseline or Carmex could also be used. The first 5 days I follow the instructions. 3 days I use aquaphor. Then I switch to carmex lip balm with SPF 15 (tube) however I didn't use Vaseline. The tube was much easier to use and I just squeeze a small amount on a cotton swab. I did not rub it in. I gently rolled the swab over my lips pressing down with our rubbing to prevent accidentally ripping or tearing the scabs/dry skin. I use a tiny scissor (eye brow scissor) to trim the peeling skin. By 1.5 weeks. I was able to apply the lip balm onto my lips. But, I only do so when my lips are dry. I don't do it often. The great thing about my healing process that I did not blister at all. Just swollen lips for two days. I did not apply no ice pack because it wasn't in any pain. Hope my review help anyone who is interested in lip tattoo. Jean does a marvelous job. Her technique was taught in Madrid. I will update my touch up soon. read more

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Without getting into "TMI" territory, let me just say that I wasn't satisfied with the results of the waxing that I received. Either my hair and skin did not like the wax that was used or Jean did not do a thorough enough job. At first, looking in the mirror after she finished, it appeared nicely done, but upon closer inspection at home, there were missed areas and irritated skin (even days after). But because I really liked Jean, I'd like to think that it was the products she used rather than her technique. She seemed to know what she was doing, and although I didn't ask, I assume she was doing this work for awhile. From the time I walked into her lovely office, she was very professional, welcoming, and made me feel comfortable. Unfortunately, I've had way better results-cleaner, more complete, and without irritation-done in the past from other estheticians. I found Jean and Faces Skincare through a Amazon Local deal. It turned out to be not such a great deal. Honestly, I won't be returning for another waxing, but I do wish Jean luck in her business and future endeavors. Other reviewers had great experiences, so maybe it was just my stubborn hair?!! read more

Faces Skincare Centers - Waiting room - Skin Care Near Me - Sacramento, California

Wow! What a find! Went in with a groupon chemical peel deal & came out with smooth skin, markedly lighter melasma, and a fix for a clogged pore that has literally been bothering me for years. Jean was great, thorough, and very sweet. The place was comfortable & cozy. Excited to see what longer term treatment will bring in regards to my overall skin health. read more

I have purchased a groupon voucher twice; the first time, after much dealing to schedule the appointment, she cancelled because of the "heat". asked me to -re-schedule in the fall. I purchased again and I selected an available appt on her website, then i received an email stating the appointment had not been approved. I communicated with her via text but at the end she never got back to me on an available appt. Time to take my business elsewhere. read more

Lordy Lordy, can't say enough good things about Jean and her shabby chic, adorable aesthetician studio! I had been searching around for just the perfect person and Peel to help me with my skin issues. I have very dry and oily skin, lots of hyperpigmentation and discoloration. Large pores, uneven texture and tones. I was a hot mess! Purchased an awesome deal through Yelp and came in for my consultation. Jean was incredibly professional and warm, very welcoming environment and personality. You can tell Jean is the kind of person that people call in the middle of the night when they run out of gas! She checks over my skin and informs me that the best approach before any harsh peel is to prep the skin for at least 3 to 4 weeks, I love that that she advised me on the proper way to go about this, not all aestheticians are willing to do that. They want their money upfront and don't take the time to make sure you're as safe as possible. Jean sells a wonderful line of skincare products called GlyMed while she did recommend for safety reasons and quality of product I invest in this line, she was not pushy at all. I informed her that I have a ton of products at the current time and wouldn't be available to purchase the whole line, but rather willing to try one product that was the most important. I got the toning agent with glycolic acid and I must say, it is amazing! I use it religiously every morning now! The day of my peel, my skin was a bit flush from allergies so once again, being the professional that she is, Jean called Glymed to ensure there would be no adverse reactions. Professionalism at its finest! After all, safety first. She warned me the peel can burn quite a bit as you progress on through the levels, I made it to two levels and had to stop. That Peel is some serious business! My face got very read the first day or two, then got tight and began peeling.. i'll admit there was some discomfort the first few days, but now? Now?! My skin looks and feels amazing! I can see very noticeable differences in the size of my pores, texture of my skin, fine lines are decreased just a Tad, and my skin has a more consistent and even color. Literally counting the days down until I can go in for my next one, here's hoping I can get to level 3 this time! read more

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My first visit with Jean was on April 27th, who I found through Groupon. The entire experience was magical! In just a little over two weeks I see a big difference in my skin. But Jean not only cares for your skin, she cares about the essence of who you are. I felt a spiritual connection with this beautiful woman! For my 60th birthday I am treating myself to the products she recommended! I feel pretty again! I have 3 more appointments through the Fall of 2018 and will update this review after each! If you want to feel beautiful again you must see Jean! read more

I love Jean! She has made such a difference in my skin! I couldn't be happier! I love her products as well. My skin tends to be really red and for the first time I'm comfortable wearing no face make up! Not only is Jean a great Estitcian but a good friend! Jean also did a awesome job on getting my daughter's skin under control from acne issues. read more

Faces Skincare Centers - Skin Care Near Me - Sacramento, California

Went to faces for my first time on Tuesday. Jean was so nice and professional. She draws on your brows beforehand and let's you look at them to make sure you will like them before waxing them which is genius! The wax itself was pretty painless and I didn't get too red or break out after. Jean knows exactly what she is doing and is very knowledgeable, I got the groupon as well so it was a great deal! My only issue was the wait time, my appointment was scheduled for 2:00 and I didn't start getting waxed until 2:20, however she did apologize for it and I wasn't in a time crunch so it wasn't a big deal. Definitely check this place out! read more

Faces Skincare Centers - Skin Care Near Me - Sacramento, California

Cancelled multiple times, never actually received a treatment. The first time I was told two days before that her son was getting married. A month later was cancelled on because she bought a new home. Totally understand life gets in the way and everyone is busy, but the third time I was asked to change my appointment I figured I would find another place. read more

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First time coming and had an amazing experience, very warm welcoming, very professional. Wonderful person who really knows her work.

I've been going to jean for over a year now with my initial purchase being from a groupon. She's help cater to my skin as a person with darker pigmentation I've always had doubts but jean is very experienced. I've struggled with acne and acne scarring since middle school and I'm finally getting to a place where I don't feel I need makeup. With jean I've noticed my acne has gone down and I no longer have dark spots. I still continue to pick at my face due to bad habits but jean gets on those quick! read more

Every story has two sides and hers in one to cover up her mistakes and the fact that she didn't listen to me or give me instructions or guidance from the very beginning. She's trying to put the blame on me only to save her business from a bad review. Potential clients can either trust honest reviews from legitimate experiences (that's what these platforms are intended for) or take a chance with their faces and see what happens to them. Its that simple. read more

Recently visited for a Brazilian wax and found the place to be tastefully decorated and very professional. Jean worked on me and was efficient and hygienic. No double dipping of the sticks in this facility ladies. I could tell how passionate she was about her profession with the attention to detail and the general information she gave me regarding after-care instructions. read more

Jean is the best. I have been going to Jean for about a year. I have had bad acne for as long as I can remember. I remember our first appointment, Jean told me of all the possibilities of why I get acne. Most of the information was new to me, she was very informative. I have always followed Jeans instructions and my acne has subsided. I have also had the privilege of receiving her eyelash service. At first I wasn't sure about it because I had a horrible habit of rubbing my eyes but after a week and breaking that habit, I LOVE how my eyelashes looked. The eyelashes looked so natural and i received a lot of compliments on them. I got my eyelashes done over a month ago, and although I was supposed to get the refills done about two weeks ago, most of my eyelash extensions are still intact and still look natural as ever. I love washing my face, putting a little to no make up on and going about my day. Thank you, Jean. I appreciate you and all that you have done for me!!! read more

I have recommended this place to every friend of mine who's asked for a professional, kind, caring, and trustworthy esthetician. The moment you walk in, the decor will put you at ease and in relax mode. The first time I visited Jean I went to use a Groupon deal she had posted. Jean treated me so well! I have been to many many estheticians and most of them wanted to get the facial done, push me to buy new products, and make me feel like I was another person in their office just there to make them money. Jean was NOTHING LIKE THAT. She was so genuine and so caring. She asked me about my eating habits, blood type, everything. She wanted to help my skin issues internally and externally. Throughout the session she spoke to me like we knew each other and made me feel like a friend not another person just there for her to make money off of. She never once shoved any of the products down my throat but instead sent me off with samples to try!!! Every time I needed a facial after Jean was the one I went to. Trust me, you will NOT regret it. read more

Jean is amazing. I went in for a Groupon and this woman was able to clear so much crap out of my face!! She thoroughly prepared me for each step of the process and I was very comfortable. The products she recommended I purchase for my more intense peels are within the range I already spend on skincare but the pharmacy grade. I will continue coming back to her for the foreseeable future!! read more

first time visiting faces. Jean provided a wonderful facial. Also liked the fact that what trying to "over sell" me skin care products. you can tell she really loves what she does!!!!!! read more

I had my first chemical peel done today by Jean she is amazing and gave me good pointers on how to keep my skin looking the best can't wait for the rest of my treatment read more

Don't make my same mistake. Listen to the negative reviews, and find another place to go to. Service was not thorough, and she just wanted to sell her products. read more

My experience was not good with Jean. She books multiple people and rushes through the appointment without proper cleansing. After the treatment I got chemical burn scars on my face which never went away. I also had swelling on my face on using the products she tried to sell me and didn't do anything about it. All through the treatment she kept talking about her life problems. I understand people go through things but that's the time I would like to relax and not get more stressed out listening to her issues. Also, while booking the next appointment she said she was tentatively booking me on Sunday but never confirmed it and tried to charge me for not showing up. She later apologized but by then she already ruined my face so never went back. Would not recommend this place. read more

When I had purchased the facial deals through Groupon I didn't imagine the kind of service I received by this establishment. I've never met an amazing and caring esthetician like Jean. She makes you feel so comfortable, she knows when converse with you and when you let you relax, the perfect balance. She always explained what she was doing and was highly knowledgeable. She is amazing with customer service, if I could leave more stars I would!!! -Maryam read more

I had my first chemical peel done today by Jean she is amazing and gave me good pointers on how to keep my skin looking the best can't wait for the rest of my treatment read more

I absolutely love this place! The best facial I've ever received! I didn't notice how clogged my pores were untill she cleaned them out! Just gave me this a amazing flow!!!! Absolutely am read more

Let me say that the minute I step into to the waiting area, I'm in love with the decor and vibe. Jean has the warmest personality it's like she's been your friend for years. She's very professional and knows what my old skin needs to look good again. She not chatty like some estheticians, I like that, I come here to relax and to feel good when I leave. I love the way my skin feels when she is done, Jean has done her job and she has a forever client with me. read more

I too love Jean. She's very professional and personable. She knows "skinCare" she's the best. I recommend her to everyone and all skin types. I'm also sure that men would benefit from her excellent skin care. Violet R's testimony read more

Jean was amazing, great customer service, really knowledgeable about the science of skin and hair. I had my eyebrows waxed, but not only were they waxed, they were mapped, shaped and trimmed and my forehead was treated to all sorts of creams, leaving my brows in great shape and skin conditioned; my day was definitely better from seeing her! I was a bit late and she was understanding, quickly melting away my stress. She has great relationship advice too, just ask! Can't wait to go back. read more

Shoutout to Jean, my esthetician. She has killed the game both times I went to get my chemical peel. She kept it real and gave me really helpful information and tips on how to keep my skin clear. She's so easy to talk to and my skin has far improved. read more

Jean is absolutely amazing! Today was my first appointment with her for eyebrow shaping/waxing, and will definitely be coming back for more skincare! Jean is not only fantastic at what she does, but is friendly and welcoming! So glad to have found Faces! read more

Having to deal with terrible skin all my life has not been easy. Luckily, Jean exists in the world! She had my skin looking fantastic for my wedding. I love her to pieces and only wish I lived closer so I could continue my regiment with her. I suggest anyone who is looking for a specialist who is kind, knowledgeable, and just an incredible person, go to Faces Skincare and ask for Jean. read more

After seeing a Groupon for Chemical Peels at Faces, I called Jean for more information. I wanted to get rid of dark spots that appeared after having a baby, likely also due to sun damage. The thought of putting chemicals on my face was beyond scary and I asked her a million questions after doing my own research. She was very patient, answered all my questions, and so incredibly knowledgeable. It was incredibly interesting talking to her, and I was impressed. I went in for a consultation, where I asked her a hundred more questions, she recommended products to use prior to beginning my treatments, and let me know what to expect. My first peel was mild and I peeled as if it were an annoying sun burn. I just did my second peel (she adjusts the peels according to the condition of my skin, my expectations and concerns) and it was stronger than the first peel. This time, the peeling was very significant, a bit embarrassing (but I was prepared for this from looking at photos online and attempted to schedule my peel accordingly). I informed her of my progress (she also asked me to send her photos, which was awesome, so I didn't feel like I was bothering her with my texts and she was actually concerned with my care even after the treatment!) and she said that due to my significant progress, we would do a lighter peel for the 3rd one. This way, I can plan ahead and schedule my appointment accordingly. OMG That week of peeling was SO worth it!! I am SO loving my skin again!! Now I'm staring at the mirror not believing that it's MY skin, admiring the smooth texture, and evenness of my skin tone instead of staring at my flaws, fine lines, and dark spots. I honestly can't believe it! Now, I wake up in the morning happy with my makeup free skin instead of scaring myself and wondering when THAT happened! I can even go out in public without any makeup, and not be self - conscious. I don't like to wear a lot of makeup, anyway, so this makes me VERY happy! I couldn't be more impressed with my results, Jean's professionalism, easy nature, patience, and knowledge. These are all important qualities that you need in someone that you are trusting your FACE and skin with! Her office is warm and inviting, and very pretty. I'm so happy I found Jean! (I just hope that she will not get tired of my annoying questions!) 10 stars, Highly recommend!! read more

Please, please avoid this salon!!!! 1. Doesn't provide services promised 2. Questionable billing policies, is not upfront or honest regarding cost & what it gets you 3. Unknowledgeable esteticians 4. Service made my skin break out in cystic acne, and worsened fine lines. --- 1. Doesn't provide services promised: Upon my first visit, Jean (the owner) sold me on her services with the promise that the cost of a facial covered the face, neck & upper chest facial services, waxing the upper lip & brows, as well as the cost of cleanser and lotion that I would use at home. As I was going on my 3-week honeymoon soon, she also told me the cost would cover a kit of products tailored to my skin's needs in each climate we would visit on travels (i.e. extra moisturizing products for morocco / skin balancing products for humid parisian summers). Sounds good so far, right? But wait... On my second visit, the facial didn't cover my neck or decolegee. Jean forgot to wax me until after the facial, so she explained she wouldn't be able to do my upper lip (meaning I would have to pay someone else to do it later), but she did wax my brows. Perhaps because of the exfoliating strength of the facial treatment that skin had just endured, it pulled off a few layers of skin in addition to brow hairs, and resulted in unsightly scabbing above my eyes that lasted 2-3 weeks. Jean also didn't provide me with product refills of cleanser and lotion... not wanting to think the worst, I assumed she had forgotten to restock me. On the third visit, Jean rescheduled me at the last minute to a new hire, Suzie. Suzie didn't know much of what was going on, and Jean clearly hadn't bothered to update Suzie on the clients she would be seeing that day (see below: Suzie asked me what type of products she should use in my facial -- umm, that's what I pay *you* for, honey!) My facial again didn't cover the neck or decologee. At the end of the appointment, I had to ask Suzie for more cleanser and lotion, at which point she attempted to charge me for the products I had been promised were free. Feeling uncomfortable, I explained that Jean (the owner) has promised those products were included as part of the cost... at which point Suzie provided me with a tiny sample of the cleanser - enough to last perhaps 1/4 of the time until my next visit - and no facial lotion at all. No mention of the previously promised travel kit for the honeymoon was ever made... needless to say, that promise was broken. 2. Sketchy billing policies I was feeling pretty uncomfortable about the entire situation by this point, but it gets worse: Suzie asked me what pre-paid billing plan I was on. Not having heard of this option previously - and interested whether they offered discounts - I asked what my options were. Suzie literally didn't answer me, left the room after an uncomfortable silence, was gone for a few minutes, and would only say upon her return, "don't you worry, the price you are getting is really a great deal." SHADY. What reason would a salon have to prevent their clients from knowing and being able to choose their service options and prices? 3. Unknowledgeable esteticians Aftet two appointments with Jean, the owner of the salon, she cancelled my third appointment with her, rescheduling me to a new hire at the last minute, Suzie. Suzie may have graduated from beauty school (maybe.. see below for the cystic acne & new fine lines that resulted from seeing her), but I do know that she literally asked me mid-facial what products she should be using on me. Seriously? That is the supossed "expertise" for which I was paying $65 / hour. Remind me again why she asked the client how to do her job? 4. Service made my skin break out in cystic acne, and worsened fine lines. After this entire uncomfortable, highly unprofessional experience, the results are that I have 4 cystic ance eruptions on my face, and new fine smile lines at the corners of my mouth. At 30, its been at least 5 years since I've had this type of acne, and never so severe as to have multiple cyctic ance eruprtions at once. And new fine lines have appeared, smile creases at the edge where my smile amd cheeks meet. I'd pay money to undo this experience. I'm happy to report I've found a new estecian, and her services improve the texture, appearance, and tone of my skin. Do yourself a favor, keep Jean and Suzie away from your skin!! read more

I am currently getting chemical peels with facials with Jean, the owner. I got a groupon, I was skeptical because there were no reviews but that is because her business is new. I feel like I found a gem. Jean is very respectful, accommodating, and knowledgeable. She has experience and extensive education. She is very honest, she will not try to sell you things you do not need. Location: there is a parking lot. Her suite has just been decorated, looks very sophisticated and fresh. Time: After having a stressful day I love calling and getting after work appointments. She stays beyond normal business hours to accomodate me which I really appreciate. Product: I looked for facials because I had just gone through a stressful time in my life and broke out. The acne left scars. After 1 chemical peel I noticed a difference about a week later. I believe it was called the lactic-30 ?? It boosted my confidence for a wedding I had to attend. Bonus: When I got my face waxed she gave me a quick facial on the house. Another bonus: she is great to talk to, I find her to be intelligent and kind. I normally do not do reviews but i felt like Jean really deserved support for her new business. You will not be disappointed. I cannot comment on the other aspects of her business as I have not used those services. (She does make up amomg other things). read more

I bought a package for chemical peels off Groupon. Jean has been very professional and was kind enough to work with my schedule. I am very happy with the progress in my skin so far. Would recommend to anyone read more

I was thoroughly impressed when Jean. She's extremely knowledgeable and professional, but makes you feel right at ease. I'm so thankful that I found her! read more

I just love coming here. I came to Jean a few years ago with concerns over hyper pigmentation from sun exposure. After our first appointment I was convinced that she could correct the problem for me. Even after the problem was solved I continued to see her to improve the overall health and appearance of my skin. I would highly recommend her to anyone. read more

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This is the place to go if you want a quality facial treatment. Unlike other salons, this is not a superficial, "feel good" facial, but an actual treatment that makes your skin look better long after the appointment. Jean is warm and wonderful, and patiently answers all your questions about the products and methods used, and skin in general. The atmosphere is peaceful and comforting. I'm so glad I found her and have already recommended her to others. read more

Jean is wonderful! On time, pleasant, and knows what she's doing. The perfect combo!

This place is awesome!!! After a few treatments (facial peels) my face looked clear and bright with no makeup!!! Her products are wonderful and worth the money... I highly recommended to everyone I know!!! read more