If you are looking for an amazing Orthodontic office - look no further! Dr. Brigham, Dr. Ly and…read moreevery member of their staff provide the highest level of care. I've always been greeted with a friendly smile as soon as I walk in the front door by someone who remembers my name (and this is a busy office, how the heck do they remember every patient?!) The providers are genuine and explain every step of your treatment in terms any non-medical professional can understand. Before I started treatment with Brigham Orthodontics, my inflamed TMJ was hindering my quality of life. It was difficult for me to open my mouth, painful to chew food, and my face was visibly swollen from inflammation. I had been told by other providers I would most likely need surgery followed by traditional braces. In my initial consult with Dr. Brigham, he told me that he was 98% sure he could alleviate my TMJ symptoms and straighten my teeth with just Invisalign - no surgery, no traditional braces, and he was RIGHT! Dr B also believes that orthodontics shouldn't be classified as a medical luxury and every person deserves treatment; his office worked with me, my insurance, and set me up on a payment plan that I could afford. I cannot thank Dr. Brigham, Dr. Ly, and your beautiful staff enough! Each of you have impacted and changed my life so positively.

The quality of care and attention to detail is second to none. Dr. Ly ensures that everyone that…read moresteps in the door is treated like family. Wait time has been reduced significantly from the beginning of my treatment. The office is a well oiled machine that puts your care above profits. I'm so happy with my smile.

I'm pretty sure i hold the record as being the most difficult patient at this ortho office, but…read moreregardless of my funny ways- that is why I recommend this ortho studio! I received my Invisalign treatment through them, the Ortho's were great themselves, but Ryan in the front office i swear should own the place! Lol he is so patient, so kind, so approachable, i don't have enough words to get the point across. I felt like the entire office and doctor understood my thoughts my character, my downfalls and fears, they actually listened to my constant critiques- and assured me i was in some way (sometimes i don't know how they justified it) doing a good job. The face of the business, the people you meet at the door are who sets the foundation for a successful experience. Ryan sets that tone, and it only elevates from there. I had a great experience with the techs, Ryan and the Ortho's I worked with (my favorite was the crazy marathon running ortho) LOL Anyway, If you're considering treatment, go here!! You will not be disappointed!! Im hard to please, and I'll miss them! Sincerely signed, the most difficult patient that's ever walked through their doors!

Before the change of ownership the communication was very clear and great I couldn't have asked for…read morebetter!!!! Would have given a 5 star! After the change of ownership the communication went way down hill while dr rush and ryan would call if any changed or updates came now I have to call not knowing near anything :( I was supposed to have my retainers shipped to me and had no updates or anything of that kind until I had to call and then call again and still nothing I'd just wish for better communication the staff is amazing to work with and treat you so well just the communication lacks extremely bad now

I saw Dr. Stieg close to the age of 12 for my braces. I am now just finishing my Invisalign for a…read morefew teeth, decades later (I should have worn my night time retainers haha). Having been in the healthcare business for many years, and with Dentistry in my family as well, I can confidently attest to Dr. Stieg's elite level of expertise. To say he is an expert with his knowledge and work in orthodontia, would be an understatement. What makes him unique, is his professionalism combined with the fun and kindness he never fails to present. Thank you Dr. Stieg, the world needs more Orthodontists/Doctors like you. Oh, and my teeth have always looked amazing since seeing you! -Sean

I was referred here by my general dentist as I've always played with the idea of Invisalign even…read morethough my teeth weren't that crooked. It was during Covid--the era of wearing a mask and working from home so I was like why not try it? People can't see them if i am wearing a mask and it's easier to brush and floss my teeth when I'm at home. I have teeth grinding issues and won't wear a night guard--even ones custom made cuz it just makes me slobber everywhere and so thick. So I figured I'd give Invisalign a try and I didn't mind these in my mouth! Plus, when I first initially wore them, it actually curbed my appetite cuz I'd be like, uh, do I really want to brush and floss my teeth? Thats a lot of work so I stopped snacking as much. Can you tell how lazy I am? Lol So my initial consultation, they took photos and had a plan/time outline and provided the cost estimate. I signed up right away and I think they were surprised by that. If I recall, it was initially supposed to take a year max? I was really good about following procedures, but my teeth are hard to move. It didn't want to move and if I skipped it for even one day, it would revert back. Super annoying. After I finished the packs, Dr. Wachtel was like, we can finish if you want, but I'm not totally satisfied these are straight and recommend you do this longer. I was a bit annoyed, but decided to plug along and get more Invisalign packs. One thing I liked was that the cost was inclusive of everything. So if I needed more Invisalign's, that would be provided at no extra cost. Also if I wanted a permanent retainer, which I was iffy about and he was like you can decide when we finish up, that was also included. Plus, after I paid, they ended up giving me a check cuz they found out my insurance covered more than they though. You don't know how surprised i was by that and that further earned my trust. Fast forward to this month, and I am DONE. He took off my attachments and that was painless. He gave me my final Invisalign retainers--just a tad more durable than the regular trays and I love it cuz it keeps my teeth straight and helps with my grinding. I have one more three month follow-up and then I think I'm done? Nancy, the receptionist is soooooo nice and sweet. I always had to change my appointments, but she always found a time for me. Super accommodating and she actually remembers who you are. Dr. Wachtel is very personable and easy to chat with. We always talked about food and traveling so it was always an enjoyable experience. Go, but know it may take longer than originally estimated. As long as you follow the procedure, you will get straight teeth:)

Everything! Kara is the super hygienist who makes my teeth pearly white! Everything was ready for…read moreme at 8:00am when I arrived. The reception was pleasant and meeting a new member, Dr Yinemann, to the staff.

As you can see from my previous review, I used to LOVE this place, and had been a patient of Dr…read more Tran's for almost 15 years, but now I am just disappointed and left feeling like the relationship I thought I had established with them doesn't matter. My husband and I both were patients here, I referred every person possible to come and see them, and I trusted them to the fullest with my oral care, but I cannot allow my 5 Star Review to shine any longer. During some of this history my husband and I would come out to Arizona and I made sure to book our appointments to continue care with this office and refused to see anyone else...they were the best! I respected Dr. Tran for her expertise and passion behind her beautiful office and I appreciated Alyssa for her commitment to making sure I had the cleanest smile in the world...and best convos. This all changed last year. Dr. Tran has been through more front/back office staff than I've ever seen, a couple great, most not good, but I stuck around. I had my last cleaning in Oct 2023, and was scheduled 6 months later with Alyssa. Unfortunately the day before my appointment, we had to lay our beloved 15 year old dog to rest, and the next morning my stomach was a total mess. Considering that the office is 45 minutes away from me, I was worried I might have trouble along the way, and I texted Alyssa that I was sorry there was no way I could make it...first time ever! Mind you, there was no confirmation call the day before (and I booked 6 months ahead), and zero mention of a cancellation fee. My husband had his teeth cleaned and Dr. Tran told him that he had to have all 4 of his wisdom teeth pulled, one that was absolutely necessary as she said she couldn't fill a cavity between the teeth, and referred him out. He went to the specialist, they recommended only the one, and that was done. He had a appointment for the filling already scheduled and also couldn't make the appointment as he got sick, but also didn't have a confirmation call. I called a couple days later and apologized for the mistake. Also, no mention of a cancellation fee. Fast forward, I call them and tell them that being 45 min away, and having a toddler without anyone to watch him makes for scheduling difficult (also Alyssa wasn't there anymore), and that I should probably find someone closer. The girl tells me that I need to pay a balance on the account...for cancellation fees. I told her that was ridiculous, explained the situations, and asked for that to be waived. After some time, they're waived. I go to another office, get a cleaning, and a filling and six numbing shots in, I have a filling that couldn't be replaced as I wasn't numb, and at that point, my BP was elevated quite a bit, and my HR was high. I got scared and left. I texted Alyssa, explained what happened, and called Dr. Tran's office to go back to them. The receptionist books me, and says that Dr. Tran may be able to prescribe something to calm me before. THE DAY BEFORE MY APPT, I get a text (not even a call), after I had been calling for a few days for the script to fill, saying that Dr. Tran doesn't feel comfortable with the appointment, and that I should go back to the office that did it! She doesn't even call me. And this is after I made arrangements for my husband to drive, and stay there for an hour with my toddler. Real nice. I can see that my loyalty really meant something to her. This was after I waited for her to get back from vacation, and I had a temp filling in my mouth for weeks. But she'll pick up the phone for a bachelor that chips his tooth because he was drunk. I called this week to see if my husband could finally come in for his filling, as again, we're loyal, and Kathryn, the intern, tells me that she can't schedule him and needs to talk to Dr. Tran...I ask, "why?" and she tells me it's because he didn't show up for his last appt. But that Dr. Tran would reach out on Thursday. It's Saturday, and I haven't heard from anyone at that office. I share my story with a heavy heart in hopes that someone reads it and decides that they want to be with an office that actually cares about their patients. Dentistry can be expensive, and I would rather put my money somewhere else.

We have been taking our 3 children here for over 10 years. We have always had such a wonderful…read moreexperience, from the kind and warm greeting we get from the front office, to the hygienists, techs and dentists and even dare I say billing and scheduling! Everyone is kind, thorough, thoughtful, knowledgeable and efficient. It is clear that the dentists and hygienists love children. We recently have experienced some financial hardship and the way we were received at the office brings to light the depth of the relationships these practitioners develop with their patients. Thank you, Dr. Itty, and all APDO staff. We will never forget your kindness.

The office is so patient friendly. From the receptionists to the assistants to the checkout…read morepersonnel. They are all so helpful. Dr Feinberg is great! He cares about his patients and their progress. I highly recommend this practice.

We've had such a wonderful experience with Arctic Smiles Orthodontics. From the very first visit,…read morethe entire team has been professional, kind, and incredibly thoughtful. They took the time to truly get to know my daughter's needs and never rushed the process. What stood out most was their honesty and conservative approach to treatment. They worked closely with us to develop a well-planned, two-stage treatment plan and were very intentional about waiting until my daughter was truly ready before moving forward. It never felt transactional -- they genuinely cared about doing what was best for her long-term outcome. As a parent, that level of integrity and authenticity means everything. The office is welcoming, the staff is patient and knowledgeable, and communication has been excellent every step of the way. I would highly recommend Arctic Smiles to any family looking for an orthodontic practice that truly puts patients first.

Arctic Smiles entire staff is wonderful. Dr. Jones is very knowledgable, kind and great with kids…read more What could be a nerve wracking experience for any patient, especially children, feels easy and comfortable. If you are looking for amazing orthodontic care, look no further.

Since I first met Dr. Galati and his team in 5/2023, the experience has been nothing but stellar!…read moreAs much as one can enjoy (ha!) an experience with an orthodontist to have braces attached, the entire staff from front office to technical support has been incredible. The attitude is professional and follow-up is indicative of his caring attitude about patient care. I am so fortunate that Dr. Sielicki (also an exceptional dental care professional) referred me to this practice! Oh BTW, the first thing you may notice (other than Sara's wonderful smile at the front desk) is the wall of Top Doc awards beginning in 2004. The 2024 and 2025 awards are on the counter as wall space is literally getting scarce!! Dr. B

The staff is so caring and treats you with the best of respect and attention. Just got my braces…read moreput on and the process was pain staking. Talia is a rock star for keeping everything coordinated, they're super helpful and will always communicate to your other dental docs to help make sure you get the best experience possible.

Victoria and all the staff are amazing! The quality and care is top notch. Love Sonoran Smile in…read moreArcadia!

Amazing office! The staff is always friendly and willing to help with any questions. Service is…read morealways five star. Dr.Vu is one of the best. They took good care of me these last couple years and I appreciate everything they have done. If you're looking for an Orthdontics office thats fun, caring, professional and just makes you feel at home you will find it here.

Dr Holman and Andrew are the kindest dentists we have ever met. My daughter is now 18 and still…read moregets anxious but she loves their personalities and she feels at ease with both of them. They REALLY care about your child. They are especially good with the tiniest ones... I have never heard a single cry and I still sit in the back with my daughter! Yay is a young mom who also has a soft heart and a gentle spirit. This is the best office to trust with your child!! And they have a really cool working train in the waiting area!

I only saw Dr Seuss 1 time for my initial invisalign Paid $7,500 & when I finished my 1st set &…read morewent back Dr Seuss had no time to see me & discuss how everything was going. I finished the 2nd set & my teeth were not what I was expecting. My teeth had been straight except they were going inward & I didn't have enough room for my tongue so this was medical for me. My dentist saw my teeth were ow uneven 7 he pushed the bottom ones inward. I asked to do a few more that I was being patient. I am the one wearing them.He was anoyed. Then made 7 more & the middle bottom teeth now were crooked. I told the woman who took the photos & brought in a written suggestion from my 2nd dentist & he came in extremely mad & threatened me yelling to leave within 60 seconds he was calling the police & repeated it. Locked one of the doors. I am a 70 year old 5' senior & was frighting by this man. Now I do not even have the permanent retainer.

Karely and Lelia were great I always receive the best care at every appointment! 10/10 experience:)read more

Very unsatisfied with this place, availability is so bad, communication is lacking and they jump to…read moredifferent offices different days of the week. They don't have a set schedule at the location closest to me where I thought was their only location. I was told to walk in any time to get anything fixed but when you show up no one is there and building is closed. " when I called the office, i spoke to the call center and they told me that their schedule changes every week and they are at a further location for the week" it's not the first time this has happened. Why is this not on the website or internet??? Please respect our time just like we need to respect yours. I've lost so much money and time here and no one seems to care much. It just feels like it's about money and I'm just loosing here. I work in healthcare and not only has this placed impacted me but also patient care where work because I'm either forgotten about by this cli or waisting my time trying to see someone when I need to be seen right away.