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    Faces By Karen

    5.0 (4 reviews)
    Closed 12:00 pm - 8:00 PM

    By appointment only

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    6 years ago

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    13 years ago

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    7 years ago

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    9 years ago

    Been going to Karen for many years - she is very friendly and helpful and does a great facial!

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    Alicia Studio 13

    Alicia Studio 13

    (45 reviews)

    $$

    I booked an appt for a haircut for after I got out of work for Saturday at 1:30 pm, immediately I…read moregot a confirmation about my booking. Then 3 hours later, I get an email stating my appointment has been rescheduled for same day at 11 am. I tried to call the salon to figure out why the change occurred, and there was no answer. The voicemail said a text was better and you'd receive a quicker response, so I did that. But, no response. A little while later, I tried calling again and there was still no answer, so I left a voicemail this time and followed up on my text message. Still no response. I even called a third time, but to no avail. I figured I would still show up to my appointment at the originally scheduled 1:30 time, since they're open 9-5. When I arrived, the door was locked and no one was inside. I called again but obviously no one answered the phone. I even checked all social media platforms to see if possibly they closed for personal reasons or anything stating why no one was answering my call and no one was in the salon. Needless to say, there was no information provided on what was going on. I just wanted a simple, quick trim and was excited to try this place out since I just moved to the area and needed a new salon, and the reviews were great. But after this experience, I can't understand why or what happened. I will not be coming back here, I'm so disappointed.

    Jessica was my hairstylist. I was in town for my son's wedding. I was a new client. She listened to…read moremy needs and my hair came out beautiful not overly done.

    Moksha Spa and Wellness Center

    Moksha Spa and Wellness Center

    (43 reviews)

    $$

    I finally took advantage of a gift certificate I received for this place for a massage. I decided…read moreto get a massage the morning of a big law school final, just to keep me nice and relaxed. The waiting room area was well decorated, and the staff was very friendly bringing me out a glass of water to start. They had few options for massages, and I asked if I should get the relaxtion massage, or the Indian head, neck, shoulder massage. The maseusse Kate told me that if I was going in to take an exam in four hours I should go with the regular relaxation massage, becasue the Indian head, neck shoulder would be too much, and I might not be able to focus on what was in my head. The total massage time was actually very close to the hour, not like some places I'd been to in the past where they disrobing, and pre-converation was considered part of your hour. I don't go to spas often for massages, but I can say that I can see myself getting gift certificates for other people to this place.

    I was very disappointed with my experience here. My boyfriend bought me a couples massage package…read morehere as a gift for my birthday. First, the clerk at the front desk called a couple days before our appt to confirm the time and told us we could come up to half an hour earlier if we wanted to, which my bf said that wasn't necessary. Then the day of, the clerk called us 20 minutes before our actual appt time to ask us why we were late. Despite that we came almost 20 minutes before our appt time, they still made us wait 30 minutes inside the massage room until anyone came in. The rooms were decorated nicely but the robe that I got was dirty with a large orange stain on it and the towels after our bath were stained with something as well. The massage was supposed to 45 minutes but lasted only 30 minutes. I was planning on tipping the ladies anyways but I was a little irked that the woman demanded a 20% cash tip (on the original price) before we left. For those who are using the groupon, that's $70. I wish we had been notified of that earlier because I don't typically carry that much cash on me at all times. Overall, I definitely will not be coming here again.

    European Wax Center

    European Wax Center

    (33 reviews)

    $$

    Bright, fluorescent ceiling lights (with dead bugs inside -- eww), loud, piped in music with…read moreconstant ads for their products and services. Not the calm, relaxing spa-like vibe I want when getting a bikini wax! On the plus, it was my first visit, and I got a complimentary bikini wax. I will definitely not be a repeat customer.

    I came here at the recommendation of a friend back in early October. The wax was just okay. I left…read morewith quite a few strays and was kind of annoyed at that, but otherwise it was fine. Fast forward to last week. I came here for wax number two and was told that everything looked great when I left. Note: I'm 8 months pregnant and can't see the area being waxed. When I got home and was still in a lot of pain I thought something might be really wrong. Taking a mirror to the area I noted severe swelling and redness, and the area was very hot to the touch. Again, can't see the area very well even with the mirror given that baby is now in the way. The next morning I called my OB to have it checked, as I was growing increasingly nervous that it was an infection. My OB said, and I quote, "I don't know how you are managing to even walk around. Whoever did this burned the hell out of you in three places. Did you go to a reputable place? I've never seen a burn this bad from a wax." As I walked to my car I immediately called the location and spoke with Jen, the manager. She apologized and offered me a refund on the cost of the wax (not on the full amount placed on my card which included the tip). Obviously I was expecting a refund on that as well, so after I brought it up that was also allegedly going to be refunded. An hour or so later I checked my Amex and noted that instead of refunding me the amount I was double charged! I called corporate and got a call back from Jen who indicated that it was a system fluke. Yeah, ok. Amex will of course handle it, but that isn't the point here. Moral of the story, if you're looking for a good wax there are plenty of options in the area. If you're looking for a burn, worrying about infection and getting ripped off then by all means go here.

    Faces By Karen - skincare - Updated May 2026

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