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    Face Reality Acne Clinic

    4.5 (281 reviews)
    Open 9:30 am - 6:00 pm

    By appointment only

    Updated 2 months ago

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    john j.

    My daughter loves this place and she swears by the products. She has come here for many, many years and always makes a stop when she is back in the Bay. The staff is super attentive and they make you feel like family.

    I've been going to Monique for the past 9 months and I've seen more of a change in my skin in less than a year than I have in my 10+ years of trying to heal my acne on my own. When I first went into the clinic I felt so insecure, I didn't want to talk about my acne let alone look at myself in the mirror. Monique made me feel comfortable from the start and she was confident we'd get rid of my blemishes and PIE. After being consistent with my routine I saw a noticeable difference within a few weeks. I truly can say Face Reality skincare is magic in a bottle and my skin has never been glowier. My confidence is back and I couldn't have gotten here without Face Reality and Monique!

    Karen W.

    LaToya was incredible and so sweet, she listened to all my concerns and suggested treatments that would suit me best. I got the hydrating facial and purchased the antioxidant scrub. My acne isn't super intense but I've been in dire need of a facial. They recommend having a consultation if you are a new client and want to purchase any products with actives-- so be aware! I can't wait to come back soon :)

    Evelyn S.

    I've have got customized facials from Brooke and she was amazing! All my acne has cleared up and my scars have lightened up! She was so sweet and listened to all my concerns.

    Acne Treatment Face

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    4 years ago

    Michelle is amazing! My face is amazing! The products..the staff...are wonderful! It's a clinic but feels like a spa!

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    Page 1 of 8

    Ask the Community - Face Reality Acne Clinic

    When will you be open for in-person visits?

    Our new Danville Clinic will open to the public on Tuesday July 13! If you're an existing client, keep an eye on your email for opening offers.

    Checking in to see if you treat Rosacea and Demodex and which insurance you work with, if any? Also, are you able to see clients again in the near future?

    Hello Eliza. We do have a protocol for Subtype 2 Papulopustular Rosacea! We do not have medical providers on staff so we do not take insurance but we can always provide an itemized receipt that you can submit to your insurance for reimbursement if… Read more

    Do you have a date to open for in person visits?

    Hi Niesha, The type of service we provide has not been given approval to open from Alameda… Read more

    Are you guys open now? Perhaps for pick up?

    Hi Lynette, we are still temporarily closed. Any products you may need can be ordered online! If you have trouble accessing your facerealityskincare.com account please feel free to email us at info@facerealityacneclinic.com for assistance.

    Is the clinic open at this time to pick up products? There are something's that I can't get in the website.

    Hi Misan. We will be closed until personal care businesses like ours are allowed to reopen safely. I just updated the authorization on your account so you will now have access to everything you need. Estheticians are available Monday - Friday to… Read more

    Is there any acne safe shampoo and conditioner anyone knows about?

    You can email us directly at info@facerealityacneclinic.com for more information.

    Are they supposed to do steam prior to extractions? I just remember not getting my face steamed before they did extractions.

    The only time we use steam is with our Hydrating Enzyme Treatment. We will typically perform a mild corrective peel that does not require the use of steam.

    If I don't have severe acne is this still a good option for me?

    We work with any level of acne from mild to severe!

    View All 10 Questions

    Review Highlights - Face Reality Acne Clinic

    After a thorough examination Laura told us that my daughter was having a reaction to iodine.

    Mentioned in 58 reviews

    Read more highlights

    MedSpa California - Coolsculpting Special

    MedSpa California

    4.5(223 reviews)
    1.1 mi
    $$$
    20 years in business
    Certified professionals

    I recently visited Medspa of San Ramon for a laser facial treatment and had a satisfactory…read moreexperience. From the moment I arrived, the environment was clean and organized. The staff was polite and maintained a professional demeanor. Before starting, the practitioner clearly explained the steps of the laser facial and addressed my questions regarding the technology and expected results. The procedure itself was handled with care. The practitioner ensured I was comfortable, and the process was completed efficiently. While laser treatments involve some sensation, it was manageable and consistent with what was described during the consultation. Post-treatment, I observed a noticeable improvement in my skin texture and tone. The recovery time was minimal. Overall, the service was high-quality and delivered the intended results. I would consider returning for future treatments.

    Came in last week to get a cherry removed and the receptionist was a bit rude she did not…read moreacknowledge me when I came in and also asking how much I paid for a Groupon after I said it was a gift saying that the price mattered? If it weren't for Anu I'd be leaving less stars. Anu was very great and made me feel less nervous about the experience. I'd go back but to be treated rudely when you walk in is not for me

    Photos
    MedSpa California - Kybella for Double Chin

    Kybella for Double Chin

    MedSpa California - Lips Enhancement -Medspa Patient

    Lips Enhancement -Medspa Patient

    MedSpa California - TREATMENT ROOM #2

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    TREATMENT ROOM #2

    Skin Laundry - San Ramon

    Skin Laundry - San Ramon

    4.5(153 reviews)
    0.1 mi
    $$
    Free consultations
    Available by appointment

    This a great place, everyone is very friendly, professional. I really love my experience with nurse…read moreSummer she very professional, kind and I look forward to seeing her. She takes her time and explains everything very well. I highly recommend this skin laundry, everyone is very friendly, helpful and professional. My skin is looking amazing and I will definitely continue to come!

    Skin Laundry's customer service is rigid, transactional, and frankly unacceptable for the price…read morethey charge. My appointment was canceled because I arrived 6 minutes late--their cutoff is 5 minutes. No flexibility, no attempt to accommodate, despite the treatment itself being only 15 minutes. They could have easily adjusted the session slightly, but chose not to. Policies seem to matter only when they benefit them. When it comes to supporting customers, there's zero effort to meet halfway. Meanwhile, they have no issue aggressively pushing for tips--on prepaid services--and then prompting for additional tipping again on follow-up visits. It feels excessive and opportunistic. Scheduling is just as bad. I was told they have hundreds of members and don't have time to assist with bookings--everything is on the customer. If that's the case, then invest in proper staffing or support systems. Hiding behind automation while charging premium prices is not acceptable. This business operates with a "take it or leave it" attitude, prioritizing volume and revenue over basic customer experience. For a service at this price point, that's simply not good enough. I am currently under a contract that includes three payments, each covering two visits. I believe I have already completed two payments, with one remaining. Please continue charging my card for the final payment to fulfill the contract. However, I will not be returning to use any of the remaining visits. Once the final payment has been processed, please ensure that no further charges are made and that my account is fully closed. Please confirm when this has been completed.

    Photos
    Skin Laundry - San Ramon - Products

    Products

    Skin Laundry - San Ramon - Cute little complimentary goodie bag

    Cute little complimentary goodie bag

    Skin Laundry - San Ramon

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    Be Clinical - CoolSculpting Treatment Room

    Be Clinical

    4.0(285 reviews)
    1.2 mi
    $$

    Nurse Amber is excellent with all the treatments she performs. I highly recommend her even though…read morethat means I may have to wait for an appointment with her The front office team is courteous, friendly and efficient. At many Med Spas there is a heavy push for add on services but at Be Clinical they explain the benefits of their various services and are honest and will steer you away from treatments that are not appropriate. So, if you're looking for Med Spas treatments from vitamin injections to more advanced procedures I highly recommend you check them out. Watch for their Open House events where you can get an evaluation for the various treatments that are right for you.

    I've gotten good treatments here. The problem is the front desk staff's lack of knowledge and…read moreconsistency. Every time I deal with them, I have to anticipate problems or advocate for myself. I bought a package and planned out what I treatments I would get over the course of six months, and the front desk lost the plan...twice. Prescriptions were sent to the wrong address. I once emailed with a question about extending my plan and never heard back, only to be told *I* made the mistake not knowing that the person I emailed had left the company. (I was also told that there was no way for them to know that I had emailed and there's no system for forwarding emails sent to employees who have left, which is utter B.S.) Other times I've called and tried to get help on something basic, only to get a "we won't do that " from the front desk -- I had to go to management for something that should have been an immediate "sure," especially for someone who had shelled out thousands of dollars for a "membership." Front desk staff has also shamed me for not doing all of my treatments 1x/mo (my life was total chaos -- major move, death in the family, job upheaval) and basically said I'd compromised all of my treatments by not doing them once a month. (It seems to have gotten better, but for awhile, the attitude from the front desk was really, really bad. Distinctly unhelpful and borderline snarky.) Then there was the time I went for one treatment and only realized after they'd pulled the machine up that they'd pulled the wrong machine -- they hadn't looked at my treatment plan. Then once I had a really painful treatment, only to be told AFTER the fact that I should have been given the stronger numbing cream, not the weak numbing cream. (Why have two? Why not just give everyone the strong one?) And once when I got botox, I specifically asked that the injector do it the way the previous injector there had done it (I didn't want too much botox), but there were no records or notes on what had been done before, and the new injector shot me up with far more botox than I needed or wanted. So, fine for the treatments themselves, but the place is far from a well-oiled machine in terms of management. You have to be super on top of them and expect them to fail. You have to ask them to keep records and look up records. You have to ask them explicitly to tell you how to prepare for treatments -- they'll just space on telling you. I get the sense that even the women doing the treatments know that the front desk/admin is hopeless.

    Photos
    Be Clinical - Be CLINICAL - located at 3130 Crow Canyon Pl Suite 180 in San Ramon

    Be CLINICAL - located at 3130 Crow Canyon Pl Suite 180 in San Ramon

    Be Clinical - Welcome to Be CLINICAL

    Welcome to Be CLINICAL

    Be Clinical - Lip Filler Transformation

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    Lip Filler Transformation

    Spavia - Welcome to your new local oasis! Conveniently located at Crow Canyon Place next to Sprouts Farmers Market.

    Spavia

    4.5(14 reviews)
    1.1 mi
    Locally owned & operated
    Certified professionals

    Received a Groupon to Spavia from my fiancé, so I decided to…read moregive myself a little massage on a Sunday afternoon to relax and set the tone before the work week. I had such a wonderful experience overall. As soon as I walked in I was greeted, checked in and received a tour of the facility. The women's changing area was clean and well maintained. I enjoyed the relaxation lounge where they had water, tea, nuts and books to unwind after your massage. My massage therapist was excellent. I forgot his name, but his communication throughout the massage was great. Always asked how I was feeling, how the pressure was etc. Spavia offers lots of different options from massages to facials, eye lash extensions/refills and even spray tans. They also offer 3 different membership plans that come with their own treatments per month if you're interested in that as well.

    Had a really great experience at Spavia and would definitely come back again. I purchased a Groupon…read morefor their 60-min signature massage, and the only small downside was that you can't book the appointment online--you have to call in, and they do require a credit card to hold the reservation. Make sure to present your Groupon when you check in to help make the check-out process smoother. There's also an intake form beforehand that covers medical issues, areas of focus, pressure preference, music choice, and even whether you prefer conversation or silence, which made everything feel very personalized. The receptionist was super nice when I arrived and gave me a full tour since it was my first visit. The atmosphere was clean, relaxing, and spa-like from the moment you walk in. Their locker room has lockers, showers, changing rooms, and plenty of amenities. They provide robes and slippers, and there's a quiet lounge area with tea, warmed neck pillows, mints, and trail mix where you can unwind before your therapist or aesthetician comes to get you. I ended up upgrading to a deep tissue massage for an extra $30 and booked with Maleha. She was really friendly and did an amazing job working through the knots in my shoulders--I walked out feeling so much lighter. Overall, it's definitely on the pricier side, but I really enjoyed the whole experience and felt well taken care of. Would happily visit again!

    Photos
    Spavia
    Spavia
    Spavia

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    LA ViE MD - Full Face and Neck (Including Nefertiti) Lift With Daxxify

    LA ViE MD

    4.8(42 reviews)
    4.0 mi
    Women-owned & operated
    Offers payment plans

    My happy place -- worth flying across states for! I flew…read morefrom Arizona just to see Kavitaa again at La Vie MD in Livermore, and once again, she exceeded every expectation. As a returning customer, I can confidently say this team has earned my loyalty for life. Kavitaa is a true artist with Daxxify and Juvederm. She delivered the most natural, refreshed, and beautiful results -- smooth lines, perfect subtle lift, and a fresh glow that still looks completely like me. Her skill, gentle technique, and ability to truly listen make every visit feel personalized and special. The entire experience is elevated by the amazing team: Destinee at the front desk greets you like family and makes everything seamless and welcoming from the first call to follow-up. Juliana, the wonderful esthetician, provides thoughtful pre- and post-care that helped my skin heal beautifully and glow even more. As long as these three incredible women are at La Vie MD, this will always be my happy place. The boutique atmosphere, genuine care, and outstanding results make it worth every mile of the flight. If you're considering any injectables or aesthetic treatments, stop looking and book with this team immediately -- you won't regret it. They've made me feel more confident and radiant than I have in years. Thank you Kavitaa, Destinee, and Juliana -- you've created something truly special! I'll be back again and again.

    Excellent service! Highly recommend nurse Jen if you would like to get Botox. She is very patient…read moreand listened to any questions we might have. She is very knowledgeable and professional. If there is 10 stars I would have leave it! No over sale and just honest with her feedback.

    Photos
    LA ViE MD - Botox Results

    Botox Results

    LA ViE MD - IV Vitamin Infusion Therapy

    IV Vitamin Infusion Therapy

    LA ViE MD

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    Face Reality Acne Clinic - skincare - Updated May 2026

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