I came in for a microneedling session with Carrie and was asked mid-treatment if I'd be open to trying a new technique. Without proper explanation or informed consent, she applied a chemical filler to my face, which caused a burning sensation and left discoloration and a scar on my nose. Carrie later admitted she had scratched me during the procedure, but no meaningful accountability was taken. She was actually very rude about it and defensive. She kept saying call your dermatologist, I'll talk to them and let them know it's not a burn! Not wanting to get into a weird altercation said no and I heard her say "snow flake " under her breathe. What?!!
Since then, I've had to spend a significant amount of money on lotions and treatments to try to reduce the scarring. Despite my efforts, I'm still left with a very dark spot that has not healed around my mouth. This experience has been both physically and emotionally upsetting. I strongly recommend that future clients ask detailed questions and ensure full disclosure before agreeing to any new or unfamiliar treatments. read more