Extremely poor, left job undone, abandoned me without completing the job. What work was done is of…read morevery poor quality with gouges/patches left unmudded. NOT "ready to paint" as in specifications. Avoid this company at all costs. Check credentials. Charged me $400 and walked off the job.

Thank you to all workers youall did wonderful paint and powerwashing job excellent service…read morereasonable prices

I began my flooring project last year. The initial salesperson was personable and spent nearly an…read morehour reviewing details. But once the project began, a different project manager took over and it was clear none of those details were passed along. This led to a series of mistakes, including laying the flooring down in the wrong orientation. When I brought this up, the PM argued with me and let the crew continue. By the time the owner and original salesperson confirmed I was right, the flooring was fully installed- incorrectly. They agreed to redo it, first promising new material, then backing out and deciding to just cut the nailed ends of the already-used boards instead. This shortened every oak board I paid for due to their mistake. The rest of the project continued with late arrivals and poor communication. The PM even used the language barrier he had with his crew as an excuse- which is unacceptable and embarrassing in the day of readily available translation apps. Nearly a year later, I had boards buckling and I called them back for a warranty visit. A new employee was again personable and validated that the original work was not up to standards. We had pencil marks sealed under poly, unfilled nail holes, visible ink stamps from the original wood supplier, etc. They agreed to fix it, but once again the PM miscommunicated the process & timing. The timeline he provided was inaccurate, and the crew applied new poly much sooner than stated. Normally quicker-than-expected work would be welcomed, but in this case, it gave me no chance to review their fixes. By the time the poly coats dried, and I could walk on the floors, I noticed more issues, including sealed-over wood-filler fingerprint smudges and a visible thick line of poly drips. They returned, again, to fix these new mistakes and move furniture back. Although the PM had informed us we needed to wait at least 10 days before putting rugs back down, the crew put the rugs in place- another communication failure. He sent the crew back to the house to remove the rugs, and somehow, they rotated the furniture 90 degrees but failed to remove the rugs which was the point of their return. Reaching my limits with patience, I told the PM to not bother sending anyone back out, that we would move the furniture and rugs ourselves. He responded later to tell me he fired his crew, which was completely inappropriate and unnecessary to share. At the end of the day, this is a management failure. Poor workmanship is the result of poor training, oversight, and communication. I would never hire Footprints again. While they attempted to fix their mistakes under warranty, the disruption, broken promises, and half-fixes left me just as disappointed as I was after the original installation.

My experience with Footprint Flooring has been extremely disappointing from start to finish…read more Customer service was poor, communication was inconsistent, and there was no sincere effort to correct mistakes that were clearly made by their team. The only reason I chose this company was because they agreed per our discussions and understanding of the contract, to store my furniture during the job. Despite this, Footprint Flooring rescheduled my project twice, pushing me further out of pocket and disrupting my household. Just days before the rescheduled start date, we reviewed the plan again, which included a storage pod. However, on the very day work was supposed to begin, I was informed that the pod had never been ordered and that I would need to pay an additional $600 to secure one. I immediately explained this was their error and that storage was part of what I agreed to when signing the contract. Unfortunately, neither the owner nor the site manager took responsibility for their representative's mistake. Instead, I was told the extra cost was my problem. As a result, my family and I were left scrambling at the last minute to figure out what to do with all of our furniture. After multiple delays and a significant error on their part, the only resolution offered was an apology and 5% off the bill. The owner emphasized that he was "only profiting $360" and still had to pay his crew--despite the fact that we paid $3,900 for the job (carpet removal, sanding, and staining) and were even charged $300 just to remove garbage. Once the job was complete, no top coat gloss was applied. My furniture was not returned to how it was before they started and they did not clean up after themselves. I had to sweep nails, dirt, staples to avoid injury. There was little empathy, accountability, or professionalism shown throughout this process. Only defensiveness and concern for their bottom line. This was an incredibly stressful and frustrating experience, and I would strongly recommend looking elsewhere if you value clear communication, accountability, and basic customer care.

Dan from HMD came out and fixed an ongoing deck issue. He was very personal and knowledgeable…read more Definitely would recommend to friends and family!

From the owner: Our commitment to quality shines through our custom work creating perfect living spaces for you…read moreindoors or outdoors . We specialize in custom home renovations ,landscape and repairs. With over 20 years of industry experience the job will get done right !

Daniel did a fantastic job a a reasonable price on our Master bath. We will call him back when we…read moreredo our kitchen back splash. Dave Bremner (502) 599-3283

If you are reading the negative reviews, I would believe them.. Spent 5k on new liner 3 years ago…read moreand already tearing. Would not return calls about standing by work or getting it fixed. Just wanted help and for them to stand by their work. They come across as get in,get paid and never call us again. It's a shame. Please steer clear. You'll find better.

Much like the previous review, my pool was completed in May of 2017 after a year of waiting. After…read moremany issues in the first season of opening, the real issues began with the opening of the pool this year. The tile wall, which the infinity edge spills over, is falling off, which has now caused all durorock to also break apart. ( See picture ) I also had to replace the main sand filter and the salt chlorination system. The sand filter was covered under warranty, but I still incurred the labor costs. Another reputable pool company is doing the repairs because I don't trust the owner to perform quality work. DO NOT contract with this company or your story will be the same.

I was trying to retrofit a new larger sink in an existing countertop, and did not have the tools or…read moreexperience to do the work myself. They listened to my needs for the project, had a good set of questions and checks to make sure I'd accounted for everything. Even gave me some good recommendations I hadn't thought of. Was able to schedule and get the work done faster than I expected, and they did a great job. Very satisfied.

After 4 years of searching for a contractor for our 2 bathroom total remodels, we found Kevin…read moreDanielson and Associates. Two factors made our experience with his team enjoyable: 1. The creativity and excellent craftsmanship in the design 2. The reliability of his staff who showed up every day on time with a smile on their faces. Kevin too was a regular at our house reviewing the work and explaining all financial details thoroughly. We highly recommend this company and their fine team of professionals. In fact, we look forward to hiring them again on other projects. It's like working with family.