The hairstylist was knowledgeable and highly trained-who am I kidding I don't know anything about…read morehair cuts. All I know is that I went in with a mop of stringy, uneven, dry, heavy hair and left with a cut that transformed me into a princess. My hair is soft, shiny, thick (good layering?) and has body and movement. I will absolutely be back for regular trims to stay looking beautiful.

Hands down the best salon in Bloomington! I been to a fair share of salons in town and this place…read moreby far my favorite. I went in with a black box dyed hair and she lifted me to a beautiful brown in two sittings...No Bleach! She uses products that aren't harsh on your hair but still brings out the same results. She really cares about her customers and she will let you walk out fully satisfied. I would recommend here for anyone who is looking for a quality cut/color at a reasonable cost.

If you have Asian hair and are looking for amazing coloring/hair services, book an appointment with…read moreTomoko! I always go to her when my hair needs a complete makeover. She always cuts my hair in a way that leaves it voluminous and shiny! She understands coloring really well. My hair appointments are always finished off with a beautiful blowout that lasts for days! My appointments with her tend to be a few hours but that's because black Asian hair is slow to lift. The average price for my bleach, tone, and cut has been about $190-$210.

I always enjoy the environment and atmosphere in here. The place is clean, mostly quiet, and…read morewell-organized. Tomoko is wonderful. She is the go-to stylist in Bloomington for Asian hair, and she is the only person I will let touch my hair in town. She made me feel really comfortable with her calm but warm way of interacting with me while she worked on my ultra-long hair (my hair was past my waist). I asked to have my hair cut to just past shoulder length, and Tomoko instinctively asked if I usually cut a lot of my hair off and then leave it to grow for a couple years before having it cut again. I said I usually try to trim it every year, but I want it to be low-maintenance (I hate using hairspray or gels or other products in my hair other than shampoo and conditioner). She worked her magic and made sure my haircut was as perfect as possible. At the end of it, she happily said that I should be good for 6 months to a year. I'm very happy and will definitely be back the next time I need a haircut! (Attached photo of me fresh out of the salon the day I got my haircut)

Samuel is great! He did my highlights and hair cut and it looks beautiful. I asked for a…read moredimensional blonde that would fade nicely and not have a harsh line at my roots as it grows out. He had no problem delivering. He made it look natural, yet elegant. He's also very sweet and doesn't force conversation the entire time, which is appreciated for those of us who are either tired, relaxed or a bit more introverted :) Definitely give him a try if you're looking to go blonde!

Very hit or miss with the people they employ; stronger vetting is needed it as I've experienced…read more*shockingly* bad level of service--I've stopped going as a result. Unacceptable at any price point but surprising that they charge as high as they do and manage to stay afloat.

Seriously the best salon I've ever been to. I discovered Alex at Senoj while I was in college in…read moreBloomington and I have loved my hair every time I go to her! The girl knows what she is doing when it comes to blonde balayage! The people who work here are so kind. They are very transparent about pricing and their additional cost services which I love because I know exactly what I am paying for. The value of the salon experience is top tier. I especially love the Milkshake products they use, they smell so good and leave my hair in amazing condition.

DO NOT GO HERE. cancelled my blowout appointment 2 hours before the appointment that I had reserved…read morefor my grad photos. Booked a morning appointment and rescheduled me for the afternoon after I communicated that this would conflict with my photo time. I requested to wait in lobby to see if I could be accommodated and was told to not bother. As a result, I was left without the ability to book where else for an important event. Extremely unprofessional service I recommend booking elsewhere.

Kemp is the best!--terrific barber and excellent storyteller, and I'm sorry I once thought his name…read morewas Wemp.

These people absolutely do not know how to cut the person who cut me has no skills and is unable to…read moredo what I ask him, in addition to that the price is exorbitant for the service, to flee!

wow! I had a similar experience. It was hard to reach her and make an appointment. I wanted a cut…read moreand color, looking forward to having a new stylist. Grace canceled my appointment too! Very bad timing for me and unprofessional of her. Maybe this is how she does business. Now that I read sue o had a similar experience, I am disappointed because we all look forward to getting our hair done for special occasions. I'd be cautious to make an appointment with her again. And maybe others have had a similar experience with her??

Don't get your hair done by Grace! She's incredibly unprofessional. It took her weeks to respond to…read moremy questions, and when I made an appointment, she lied about having a family emergency to cancel with me. That's absolutely disgusting! If she didn't want to do my hair, she should have simply declined, not making me wait for weeks and canceling last minute. Now, I have my engagement party and no one to do my hair. I hope the other stylists there are not this way and unprofessional there. She ruined the most important day for me. And she blocked me after.

I have nothing but good things to say about Trevor! His…read morehaircuts grow out amazingly well! And I really enjoy talking to him. He's so easy going even when it's a busy day or if he has a lot going on in hoods own life. I always leave The Ritz feeling happy and beautiful.

I had a terrible experience today when getting my haircut by Brandon. I got a haircut from him a…read morefew weeks ago and it was great, I had no complaints. Today on the other hand, was anything but that. As soon as I sit in the chair I notice he's pissed and not in the mood. He cuts my hair per usual but is moody and inpatient the entire time. When cutting my sides, he asks me if I want it shorter and i tell him yes just a tad. He proceeds to look to the side and sigh heavily, clearly giving off that he was annoyed. He goes on to rush it and completely ruin the evenness and even cuts the top when I didn't ask for it to be cut. The final product was nothing what I asked for and I'd like to say that I don't expect my barber to be happy all the time, but this was different. IF YOU'RE NOT IN THE MOOD TO GIVE A HAIRCUT AND DO YOUR JOB...THEN GO HOME. Not to mention, the entire haircut took only 12 minutes just to give you the perspective. He was clearly having a bad day but I can't pity him because whether you like it or not, it's your job to come in and cut hair, not to f**k around and send people off with awful haircuts. If you weren't in the mood today, then don't come to work, as simple as that. Don't come here.

I had been in the area and saw their sign. I was planning on getting a haircut but I was presented…read morewith body language (hands on hips) and an attitude that told me I was not in a friendly salon. I may be jumping to conclusions but my radar tells me not to patronize these people whose looking down their nose and tonal attitude said "BEAT I!." I wasn't aware that an appointment was required. But the woman who was not working with a client was quick to add that an appointment WAS necessary and by the way, "we're booked up through ..."

Best cuts in town! Great atmosphere, value, and talented stylists. Love the new building!read more