UNDER NEW OWNERSHIP Great SERVICE…read more New computers Upgraded and great service Quick Location is easy in and out

I give this place one star because I can't give it zero. I've brought my jeans here three times for…read moresimple alterations, and each time I've been told they can't help me. I only need the legs taken in or sleeves shortened. The service is rude. Yesterday, when I walked in with jeans to hem, she cut me off before I could explain what I wanted and said she couldn't help. not only does she seem to not want the business, but it seems like she is rather incapable of doing anything other than selling a hole in a sock.

I have gone to Colony Cleaners for MANY years. I take my dry cleaning to them and my alterations…read more Last year Nov/Dec time frame I took my daughters work pants to get the hem fixed. I didn't pay any attention when I picked them up. I have always had great work done. Well, she came home from school to work and the pant lengths were a 2 inch difference. I took them back to them in January. I had to argue with the woman that I had them done there until she looked up our account and saw they were done there. So she finally said ok, but then was going to charge me again. I said no way! You will fix what you guys did wrong. She finally wrote in my receipt zero. She said it would be at least a week to fix I said no worries. I picked them up 3 weeks later with them not fixed. The same woman proceeded to tell me I had not had them done there. After arguing with her she called the owner. Long story short with the owner he said he was not going to fix them. My question was why hadn't someone called me when they decided they were not going to hem them. Yes, they have my phone number. They were just sorry! Really!? Needless to say. I will not be back. And I normally do not do this but I sincerely hope others consider not going there. i was accused of hemming them myself and having them done elsewhere. I do not know how many years I have been going to this cleaner but it has been a long time. I live in the area and have for over 25 years. I WILL NOT be back. Terrible customer service!

I was a customer for many years lately they ruined my clothes and not once but many times and when…read moreyou ask what happened you get called nasty names. I do not recommend

I went in today to wash a new, handmade quilt. I found a front loading machine and ran it through…read morethe cycle. Machine stopped and quilt was soaked and heavy with water. I spoke with the attendant and she understood my concern and called her manager. The manager explained that it was a problem of the machine I chose to use, not anything I did wrong. Problem was solved as they graciously offered to put it in another machine and paid for it. This is my laundromat of choice. Always clean. Helpful and professional staff.

used to love coming here since i lived in the apartments so close but multiple times i have come…read morehere at 6:30 even 6 and the lights are turned off and everything is closed. The hours of operation say 8am-8pm and last wash at 7pm. No sign saying we are closing early...So it's very frustrating when you get off work and find out you can't have clean clothes for tomorrow. Gonna have to find a new p

Very poor service! Had pants hemmed, picked them up they were still to long. Every time I went…read moreback to get them redone she was never there and a guy always sent me away and told me to come back. Tried for two months, finally I pinned them myself and dropped them and asked for them to be fixed when ever she was in. Picked them up and she charged me again because they have a 7 day policy of any redo's. Would of been nice to let customers know so you try on before you leave when you pick up and considering she doesn't work often

great. good service and quality. great seamstressread more

I've been taking my dry cleaning here on/off for the past few months and haven't had that many…read morecomplaints. It looks like there is a change in management over the last few days - new owner very pleasant. And most importantly, the place looks CLEAN - obviously important since they are cleaning my clothes. My clothes, even with all my little requests, have come back perfect and on time. Plus the owner mentioned that they were going to be implementing a "frequent flyer" program and be opened late at least 1 night a week - and how many of us are frustrated because the dry cleaners is only open the same hours we are at work. Worth paying a visit!

A very very busy place but clean organized. The 2 owners, husband and wife work very hard. Came to…read morepick up just a men's suit jacket and pants and scared the crap out of me. I was in there 10 minutes cuz she couldn't find it on the automatic garment rack. it was put on the rack in the different numbered area it didn't match the ticket. So also, it was like 200 degrees in there but I got the suit after a delay. Grabbed a free sucker on the counter for myself cuz I deserved it !

Quality and great value plus friendly service my former cleaners retired and weren't replaced. So…read moreI'm thrilled to have found a wonderful new spot to take my cleaning.

The Hamlin Cleaners is a great place to have your clothes dry cleaned. Great quality, friendly…read morepeople and fair prices

I haven't had a chance to use their services and probably never will after the rather rude…read moreconversation I had with them when calling to ask a question. I called them early in the morning one day just after they opened to inquire about same day service. I explained that all I had were a few pairs of slacks (man I sound like my Mom saying slacks instead of pants) and a couple of dress shirts that needed to be cleaned. I asked if it were possible to drop them off now and pick them later up that evening. The response I got was "Same day? HAHAHA! No..." click. Seriously dude? I admit I found it quite comical. I mean the tone in his voice and his Chinese accent were hilarious, but it was unprofessional and rude nonetheless. I don't care that they are practically right around the corner from me or if they are cheaper than anyone else, they won't ever be getting my business.

This place is very close to my house so I've gone here on occasion. The prices are higher than most…read moreother dry cleaners in the area though. They were able to get a stain out of a pair of slacks that no one else could. Overall they do a good job but should adjust their prices to compete with other local dry cleaners.

I was desperate to find a place I could drop off a black suit to be ready for a family funeral. The…read morefuneral would require some unalterable travel, therefore, an exact time existed for which it had to be ready on an upcoming Monday. It was already later on a Saturday afternoon in July 2020 when the virus was rising and affecting businesses differently, making it essential to make real, old-fashioned phone calls. It was my only option, other than driving around everywhere, or depending on oft-erroneous times posted online, to suss out hours of operation during this devastating time. I called four other dry cleaning establishments in the Rochester Hills area before I landed at this GEM of a business. That Saturday, I walked in the Martinizing location, not calling the fifth establishment of the day, because I happened to be running errands right near the place. They had an "open" sign, clearly visible. The woman who greeted me, and I will return to find out her name, made me feel calm and relaxed and cared about. I have no idea how she did it, because I gave her little information to go on, but she took the facts I did give her and from that, made me feel warm. That's the most important part of this, besides that the place was COVID-19 regulation complaint. It was a pleasant surprise after having researched four other places for dry cleaning that afternoon, that they were the first to have regular Sunday hours. Additionally, they were open until 7PM Monday, which was helpful and accommodating to my schedule. The man who assisted me at pick up had a similar professionalism that the woman possessed, and adjusted to my level of friendliness and talkative, or not-so-talkative, nature and moods. Impeccable manners. I noticed and appreciated this. The reason I am writing this review though, and investing my time and energy to do this as a single mom of two teenagers, is because the woman with whom I dropped the suit off on Saturday, responded to my situation with the funeral when I brought up COVID-19, and she opened up with information about losses that other local business people nearby had experienced. She was sensitive to my situation, and simultaneously, not overly emotional. She was genuine and cared about the community in general and the business community around her. Nothing about the exchange was political. She was a good human being. It showed. She had restraint and when I opened up, she did just enough. It shined because she had a heart for this community. I hope she sees this because it's wonderful to have renewed faith in humankind when you come across genuine caring, not just some social media like or dopamine hit off a heart icon. The dry cleaning was perfect. I wish I had photos, but it was for a funeral and so it wasn't that kind of an event. I will exclusively maintain my dry cleaning at this location in Rochester Hills.

Had an invisible zipper installed, these are a real pain to do. The tailor only charged $15.00…read more I checked around. ..that's a good price. Next month a $30.00 bundle is 30% off plus today they gave me a $5.00 off coupon and can be used with the special..yippee. ..