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    Fabricland

    4.0 (1 review)
    Open 9:30 am - 5:30 pm

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    13 years ago

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    Lofty Ambitions - Waverly, Hint, Enya, & Wyatt Stools. Made in Canada. Choice of frame colour & upholstery. Available in counter height or bar height.

    Lofty Ambitions

    3.3(3 reviews)
    0.1 km
    $$$

    Picked up a fantastic Solair outdoor chair at a great price. They have a lot of new mid-century…read moremodern inspired furniture as well as carpeting and some lighting. Really well made stuff at a reasonable price. The owner (I assume) was really nice and helpful. Worth a stop in if you're in the area.

    Overall experience - VERY POOR CUSTOMER SERVICE, if you have an issue that arises…read more Where do I begin... Ordered 2 loft chairs and a couch, paid in full the date that the orders where taken - no issues right now experienced, this is late August of 2020. Come October 2020 got told delays because of COVID - no issue, I understand. Get told by Elizabeth that I should receive 3 pieces by early December. Come December no email or call from Elizabeth explaining delays. I HAD TO CALL HER to ask about my order and get told should be coming mid December, understand but not upset. Got my first part of the order, couch no issue. But second order missing... end up getting the 2 loft chairs end of December 2020. Called Elizabeth and stated one of the chairs is damaged - the leg point part broken. Get told by Elizabeth to send her email with pictures and I do as requested on December 16,2020. Here is where my issues start... January passes, February 2021 comes and no update from Elizabeth. So on February 13, 2021 I email asking for an update. Funny part here - she forgot ALL ABOUT MY DAMAGED CHAIR RECEIVED. But she said she will contact manufacture . Receive update from Elizabeth and gives me tracking number. Then on February 16, 2021 I get a message from a neighbour indicating I've had a parcel delivered to THEIR ADDRESS. Pick it up and discover the WRONG ADDRESS WAS GIVEN to the manufacturer by Elizabeth. So I email her explaining that I was NOT A HAPPY CUSTOMER WITH MY OVERALL EXPERIENCE AT THE STORE - with the way my issue was handled by her. As one can imagine, if my neighbour was not honest, I would be out a replacement leg and this loft chair would be useless. Today is March 4,2021 and no response has been received to date from her explaining or providing some form of customer service. Overall, would I recommend this place to a friend, family - NO BECAUSE IF AN ISSUES ARISES SHE TURNS A BLIND EYE AND IGNORES HER CUSTOMERS.

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    Artiques

    Artiques

    1.0(1 review)
    0.1 km

    I have interacted three times with this store…read more The first time, I walked in and looked around, but the store appeared to be void of any employees, so I left. A couple weeks later, I called them because I thought I had seen something in their store but couldn't remember if it was them. The man who answered just said "Hello", which was confusing, not to mention he sounded like he was in a wind tunnel or driving so it was hard to hear him. I was attempting to inquire about some merchandise and thought he would maybe walk over to the merchandise to clarify the price for me, but it became clear he wouldn't, trying to get answers from him was difficult. He didn't seem to understand what I was asking and he responded in one-word answers. Then I called a few weeks later because I realized I would not be able to visit Hamilton again and I wanted to see if he could ship the merchandise to my home. Again, he answered "hello", not "artiques" or something identifiable, and it took a few minutes for him to acknowledge the merchandise that I was looking for. He then get really upset and said "you keep calling me" (again, I only called once before) "if you're not coming into my store then don't" to which I stopped him, told him I only called once, and that I don't deserve to be talked to that way, that I was just looking to see if I could have the item shipped to my home in the US. He replied aggressively that, no, he wouldn't ship to the US, and then I hung up. It was a needlessly aggressive call, I'm still shocked by his disrespectful response. Disappointing.

    From the owner: An exquisite curation of antiques & handcrafted global imports. Unique furniture, home decor…read moreaccessories, art, fine textiles, jewelry & gifts.

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    Fabricland - homedecor - Updated May 2026

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