Christopher came to my home the day after I called his company. He text me live messages regarding…read morewhen he would arrive. He quickly assessed my garage refrigerator and gave me an estimate. Lucky for me he had the parts in his van. Prior to leaving Christopher verified that this 25 year old frig was working. Christopher was efficient, professional, friendly and knowledgeable. I will definitely use Christopher again should an appliance need a service call.

Didn't use them, I called for service on a Samsung refrigerator. they referred me back to Samsung…read more They were "professionally friendly" on the phone

Excellent work. Paid attention to issue and saved us hundreds on repair v replacementread more

Service was awesome...quality work very responsive n very reasonable. I was highly satisfiedread more

The positive...They came out on the same day, In the time frame promised. Con: Technician was not…read morethe best, he was not able to resolve the issue nor did we like his demeanor. We felt as if he didn't really care. However, the owner did refund our money since they weren't able to make it right.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

I've used Roman twice for a refrigerator repair. Both times I've called in the morning and he's…read moreshown up almost too fast. Last time I called at 930a and he was here at 1015a. He diagnosed the issue and gave me options, I decided and he repaired it. From call to finish was about 2 hours and price was good. Would highly recommend.

Roman responded very quickly. He replaced the pump in my washing machine the same day. The cost was…read moreexactly what he initially quoted and I could not be more pleased. I would recommend Roman to anyone needing appliance repair. Thank you!

On time. Great service! Friendly service people. Knowledgeable technicians and would recommend.read more

Didn't even bother to come out to see the job requested and quoted an absurd rate (4x what all…read moreothers quoted) when I asked why they were super rude about it. They had me send a picture of where I wanted an outlet put in instead of looking for themselves. Avoid this business.

They installed my dishwasher and did a great job. But I like most is that they took the old one.read more

Arrived during the hours stated in the appointment. I had the needed part and spent time replacing…read moreit and cleaning lint. The dryer was running hot, and I could dry my soggy clothes. Would recommend! Sam was very professional and pleasant!

What a blessing Evan of Big Mike's Appliance Repair is! My water dispenser quit working, and Evan…read morewas able to diagnose the issue and repair it. I don't think I've ever had a repair take so little time to resolve. Evan is professional, personable, timely and obviously knowledgeable about his profession. Although no one wants to pay for repairs, I have to say Evan's fee was reasonable. I would definitely recommend Evan and Big Mike's Appliance Repair.

Excellent service! We love Evan, he shows up, he's in, he's out, things are fixed and when the odd…read morething happens and something isn't fixed all the way, he comes back!! Professional and did I mention, quick? The value is there especially with prices of appliances so high now, and a lot of them are junk.