I used Lawn Ranger for several small lawn jobs the past few years at one of our homes. Mostly…read morespring cleanups. The work they did was acceptable. But they were always bad at communicating. Communicating what they'd do, communicating when they'd do it, communicating how much it'd cost. Nevertheless, this summer I decided to ask Lawn Ranger to also periodically fertilize our lawn. Every four weeks, we agreed. However, they didn't come in July as scheduled. And they didn't respond to the emails I sent over a two week period asking them what was up. So I did the work myself. Then, without checking with me first and despite my emails, Lawn Ranger came and fertilized the following day while I was away, slightly burning my lawn. We could have gotten past this miscommunication. Perhaps I could have paid for their materials, something like that. However, that ended when I learned that Lawn Ranger CHARGED MY CREDIT CARD FOR THE WORK WITHOUT MY AUTHORIZATION. They knew they screwed up, but decided to just charge my credit card and hope I wouldn't complain. I NEVER authorized Lawn Ranger to keep a copy of my card and bill to it as they saw fit. Plainly, what Lawn Ranger did was save my number from a prior authorized charge, and used it without my permission for the unwanted July fertilization. I complained to my credit card issuer, which promptly refunded the unauthorized charge. The credit card company then gave Lawn Ranger 45 business days to explain its side of the story, but they never did. Obviously, Lawn Ranger realized they were wrong to charge my card without my authorization and opted not to fight it. Oh, and when I politely emailed Lawn Ranger about what they'd done, they responded with a very unprofessional email full of excuses (claiming they were delayed due to rain, despite no rain having fallen), name-calling (that I was a "scam artist"), that I was "harassing" them, and that if I told anyone about what they'd done they'd sue me for defamation. Lawn Ranger's crew is capable of doing the simplest types of lawn work acceptably when they feel like it. But for those of us who also need their lawn service to be responsive and professional and to not bill unwanted work to a credit card without approval, I suggest a look elsewhere.

Called this business several times over the years, and still no response -- The least they could do…read moreis return the call, and let people know they are running a genuine business. I guess they pick and choose who they want to talk to; but the least they could do is return a message or phone call.

Worst customer service ever! No show no call for first appointment, rescheduled and received…read moreestimate 2 weeks later. Sent back same day agreeing to work, several phone calls to them asking about work being done, 3 dates all blown off with no calls and no showed. Left multiple messages on voicemail asking to be called. No calls and ghosted all summer long! Will never recommend! Totally unprofessional! Gonna spend my money on a better business. Big losers!

My 5 star review still stands... we were a bit nervous since our lawn only had a few months to grow…read morefrom seed prior to winter and it did not disappoint! The summer of 2023 was a cold wet mess, but our lawn came back beautifully and we're constantly complimented on how lush it is! A little extra TLC since there has been so much rain; however, we couldn't be happier!

Fast, professional and modern pay and update options. Loved the link to pay, the text updates along…read morethe way. They towed my van to the shop quickly and seamlessly. Would highly recommend!

Had a great towing experience, bringing my van to my mechanic…read more The owner was very friendly, will definitely hire again & to other folks as well. Job well-done, Thanks