Nhan and his team are absolutely amazing to work with -- truly the best in the business! They are…read morehighly knowledgeable, experienced, and take the time to patiently answer all of my questions while walking me through every step of the process, from refinancing to cash-out to new loans. I've worked with Nhan on multiple transactions, and every time they deliver with record speed -- closing in as little as 18 days! If you want a smooth, stress-free loan process with a team you can trust, Nhan is the one to call.

Nhan Cao is an incredible mortgage broker! He made the impossible happen and got my loan approved…read moreand closed while I was literally in the hospital about to give birth. We officially closed on our house the same day my baby was born. Talk about stress-free and reliable! Nhan was professional, responsive, and on top of every detail. I couldn't have asked for a better experience and highly recommend him to anyone looking for a smooth and trustworthy mortgage process. Will be referring him to everyone!

We just closed and funded on our latest deal today, and I want to take a moment to recognize Esther…read moreand her team for an exceptional job. In this business, execution and timing are everything--Esther and Paul delivered on both at a very high level. From initial structuring through funding, the process was handled with precision. Communication was clear and efficient, expectations were managed properly, and any complexities were addressed proactively without slowing down the timeline. That level of control over a transaction is not easy to find. What stood out most was the ability to navigate the deal strategically while keeping everything moving forward. For anyone operating in real estate investment or development, having a lending partner you can rely on is critical. Esther and Paul has proven to be exactly that. Looking forward to doing more deals together.

Esther and her team are amazing! We got a terrific rate and closed on our home a few days ago…read moreafter 5 years on/off trying. Essentially we worked with Team Esther 3 times, because after failing to buy a home and taking a break, each time the financials would have to be reprocessed given our life changes. But we stayed with them and they stayed with us, always with an open door and a welcome back. I can say from time tested experience how consistently reliable, accessible, and knowledgeable they are! Would highly recommend.

My experience with Sheila and Kim left me only good things to say about them. They were very…read morehelpful, understanding, transparent, and patient. And helped my family and I make the impossible, possible. I am very happy and satisfied with my experience.

My husband and I worked with Kim and Sheila to buy our first home, and both were phenomenally…read morehelpful throughout. From the beginning to the end of our homebuying process, they were informed, communicative, and amazingly resourceful. As newcomers to the homebuying process, we had a lot of questions; they answered promptly and thoroughly every time, always in terms we could understand. Ultimately, we closed on our new home without any major issues along the way, and I don't know how we would have done it without their genuine kindness and support. Also: if you are an animal enthusiast, ask Kim about her dog to receive some extremely cute pictures guaranteed to take the edge off the stress of buying a home. We would not hesitate to recommend Kim and Sheila to anyone buying a home in the San Francisco Bay Area - it is hard to imagine a better experience than the one we had. Thank you, Kim and Sheila!

Stephen went above and beyond during mine and my boyfriend's first home purchase. He was super…read morecommunicative and even connected directly with my agent to ensure everything went smoothly. We recently had the opportunity to refinance and without hesitation, Stephen reached out directly to us as soon as he noticed rates were coming down. We did not need to chase him for it nor constantly inquire about it--he just felt like it was the right time and reached out! I'm very grateful for Stephen and his team and will definitely be referring him to our friends and family.

Based on his numerous good reviews, I messaged Stephen early last August about the possibility of…read moregetting a United Wholesale Mortgage (UWM) 15-year fixed home loan at 1.99%. This was a new program announced by press release, which I read about in a Yahoo! Finance article, through a link on Google News. Having worked previously in real estate and finance, I knew what the key points were to our situation, so I included those in the message to Stephen, asking whether he would be able to do the loan. Stephen responded abruptly by saying that he would have to talk with me by phone, to discuss "details." After I called him, he proceeded to try to browbeat me into accepting a different program at a higher interest rate. His approach was to use old-fashioned psychological pressure tactics, along the lines of: "Are you so naïve that you think you could actually get such a loan? That rate is just a teaser that you would never actually get." He was crude, demeaning and even insulting. I informed him, politely, that I had a background in real estate and finance, so I was not naïve about these things, offering him one last chance to do business with us, if he was so inclined. But he insisted that the loan would not be possible for us, so I thanked him and said goodbye. Shortly thereafter, I found a straightforward loan broker who in fact did the loan for us, on exactly the terms I had in mind: 1.99% 15-year fixed, with a reasonable fee. We closed in less than three weeks and none of the things that Stephen said were obstacles turned out to be an issue. I am pleased to report that my wife and I are now enjoying substantially lower monthly payments. BOTTOM LINE: If you want someone with an "old-school" approach to sales--involving psychological games, pressure tactics and absence of transparency (resulting in your not getting the best deal that you could)--Stephen Wong may be a good fit for you. Anyone interested in connecting with the straightforward broker we ultimately used is welcome to send me a private message, as I'm not allowed to include that information in my review.

the website isn't real and they have realtors listed that are not licensed to sell real estate…read more https://www.zillow.com/profile/homesbyher4 this person was evicted from my building in April 2024 and had a restraining order against her by another neighbor.

I had the same exact experience as another reviewer. A person named "Paul" answered the phone after…read morei finally got through. He was extremely rude and unhelpful. I was simply trying to schedule a viewing of a property. The poor owners probably have no idea that this property management group is rude and preventing their property from getting rented.

Great service, the person who helped me, Tommy Lam, was very helpful and friendly. Made my…read moreexperience at KeyPoint so much better as a new member.

Came in today at 12pm and somehow got front-row seats to the slowest bank experience of my life…read more There were 2 people working, no line, and still nobody helped me. One employee was with a customer for way too long, and the other dude was just sitting in his booth doing absolutely nothing like he was on display or something. I waited over 15 minutes just standing there looking confused, and not one person said hello, we'll be right with you, or even please wait. Not even the bare minimum. I really started wondering if I accidentally walked into a museum exhibit called Unbothered Employees in Their Natural Habitat. Ended up leaving because clearly my presence was just decorative. If y'all are gonna ignore people, at least make it entertaining lol

I worked with Tina at GoldenPoint Finance and I can't think of how my experience could have been…read morebetter. I had never even considered purchasing but she worked with me, helped me understand what I could afford and held my hand throughout the process. She also is connected to a number of realtors in the area and that helped as well. Buying is stressful and I can't imagine how much more stressful it would have been if I didn't have someone I could completely trust.

I emailed Trisha and reached out to her to let her know about a house she is currently selling at…read moreApricot Lane, Concord, CA. The current tenants are loud, have large parties 2-3 times a week and may be detrimental/risk to your investment. She let me know that the owners have been notified but they plan on taking no action since they are selling the house. She said there is nothing much that can be done and hung up - pretty unprofessional I feel. This is just a warning to other buyers and agents that this should be disclosed to ensure you know what you are getting yourself into if you are considering making an investment in this property. Reach out to the neighbors so you are informed.

We sold our Mountain View townhome with Rainmaker Real Estate. Their in-depth knowledge of the…read moreMountain View, Los Altos, and adjacent towns was key in our selection of Rainmaker. Another factor in selecting Rainmaker was Yao Li's diligent preparation and planning of the pre-sale process. She is awesome! Leading up to the on-market listing, Alex was super clear and explicit on what will happen and how to prepare. He also provided thoughtful advice on what listing price to select in order to attract the most buyers. We were able to go on-market, do showings, send out disclosures, and request offers in no time. Alex's support extended to a great conversation on the pros/cons of each offer, which led us to being under contract very quickly. In the end, Rainmaker Real Estate was awesome to work with. Alex and Yao provided a great product with *ZERO* drama, which is what we wanted. We will use them again, if we are in the market to purchase something in the MTV/Los Altos area.

I purchased my current home with Rainmaker about a decade ago! Alex paired me with the right…read moreperson on his team to work with. I always felt I could go to either of them with questions and concerns. Through the years, we've stayed loosely in touch. Recently I asked Alex his thoughts on a second property, sharing my concerns and parameters. He had/has really good ideas, has experience with handling different situations, and I didn't/don't feel at all pressured to purchase. When it comes, hoping the second time goes just as well!

Here is my new update five years later. I went back to Shawn in Jan 2021. I was hoping to refinance…read morethru my current lender to make things easier. It didn't go well as I expected. After consulting with Shawn, I was much happier. I recalled the great experience with Shawn five years ago. And I didn't waste time shopping around. Shawn is an exceptional broker. He is fast to respond to any questions I had and always being so patient. He always provides in front with different options illustrated by clear graphics and worksheets to compare, which is extremely helpful and efficient. He never rushes his clients and always waits patiently to let his clients make their own decisions. He provides his clients very competitive rates. When siting down with our notary to sign paperwork, our notary also told us how pleasant to work with Shawn and he has always been impressed by Shawn's efficiency and clean numbers. Shawn is a perfect example of a five-star broker, who has top-notch knowledge and provides top-notch customer service. I could definitely recommend Shawn to everyone I know.

We were first-time homebuyers and were pretty overwhelmed with the home buying process, but Taylor…read moreand Shawn at C2 Financial made the whole process feel easy and pretty straightforward. They were very responsive, kept us in the loop throughout the entire process, and explained everything clearly. What we really appreciated was how much they handled behind the scenes, which made things feel so much smoother on our end. They were great to work with, and we'd definitely recommend them to anyone going through the mortgage process!

Zaid and Shilpa from Real Estate 38 have helped us buy two homes over the course of three years,…read moreand we've had a fantastic experience both times. Zaid is warm, friendly, and knows the market extremely well. We initially spoke with him before signing on with Real Estate 38, and as first-time home buyers, he really helped put our minds at ease and gave us the confidence we needed to navigate what was, at the time, the most expensive purchase of our lives. Shilpa, who we worked with more closely throughout both home purchases, is knowledgeable, responsive, and always looking out for her clients' best interests. At the same time, she's realistic and honest about the situation. She follows through on her commitments, stays on top of every detail, and is always on time and prepared. We trusted her completely throughout both transactions and would highly recommend her to anyone looking to buy a home.

Zaid maximizes home value! We live out of state needed help selling a family home. Zaid helped us…read morebuild a strategy to find the best seasonal timing and guided us through multiple options for remodels. His partner undertook the full remodel and with Zaid's guidance hit both the timeline and the budget perfectly - enabling us to hit the right market window and sell the home for more than we were expecting. We never even met in person - Zaid and his team kept us in the loop on the entire project and executed flawlessly. If you are looking for a partner to get the most out of your home value - I can't recommend Zaid more.