I had been going to this pawn shop for several years (I like the idea they're locally owned) and a…read morefew months ago when I needed some cash I brought in a gold necklace with a gold charm attached. I saved several months to buy the chain for over $400 and the gold charm that hangs on it I paid over $300 for (separate, reputable jewelers) Before taking it in I take the time to clean the item and finish it off with a polishing cloth. I only needed $75 but why take the chance. I had pawned a few things at this place before and *always redeemed them. ie, I always go back and get my stuff and it works ok for what it is. I get some money up front, they make a nice profit at the end. I've done it enough times over the years I can tell the man behind the counter recognizes me (it's always the same guy). Not suggesting we know each other's names, but I'm a good, repeat customer let's say Long story long he says he can do $30. No missing a zero. Thirty dollars for a $700+ necklace. I get that it isnt brand new (maybe 3 yrs old) and that gold prices rise and fall or whatever but to lowball like that, even if I was some jerk (which I'm not) I dont like the idea that someone I'm taking my business to would do such a thing to such an outrageous degree just because they think they can. It still irks me when I think about it and that's why I'm writing all this. Just a totally bizarre and stupid experience. Needless to say I will never give them my business again

Honest. Referred me to another business to sell my goods that would give me a better deal. Pleasant…read moreservice, professional. Prefaced things with "I do not want to offend you, but this is what I can give you." Which I appreciated greatly.

I've been into First Cash Pawn in Edgewater, Colorado several times. I must say the have the most…read morehelpful staff I've ever seen in my extensive experience in pawn in 5 states. The offer fair prices on your loan and sale items. They have a wide selection of quality merchandise and always deal with respect to customers. Make First Cash Pawn Edgewater your place to go to find bargains or source of cash for your items.

Only experiences I had at this shop were to get offers on my items. Never did sell anything, but…read morethey were always polite, professional and offers were decent. Not what I was wanting for my items but they are fair compared to other shops. Even as I look at some of their items, they are priced fairly well.

EZPawn in Wheat Ridge on 45th & Wadsworth is absolutely the BEST place to go when you need quick…read morecash and want to get the most for your items! The staff is always very welcoming and fair. I would like to point out that Norma is beyond fantastic! Norma truly is a customer service pro because she calls me on any of my items that are nearing forfeiture because she knows I don't want to lose any of them. I highly recommend Norma. My only complaint is that I wish that EZPawns text reminders worked better as I only get one here and there. So Thank GOD for Norma!

Great customer service fast and friendly. Staff was very helpful and provided valuable information…read moreabout items in store and great prices

Greatest Pawn Shop ever been in. Nothing suspicious and extremely nice to customers. I was…read moreconcerned at all. Not a bit. Nothing shady. They knew exactly what they were doing.

Super friendly. they gave me a ton of money for my gold when i sold some old jewelry. will go back…read morefor sure...

Great people. Great rates. Collectable coins. Trusted. I never have to wait. Even though they…read moreare busy, they take the time needed when buying or selling.

These guys were great. Gave me going rate for silver coins. I also had an unusual sterling silver…read moreart piece that I didn't know anything about and they looked at it, tested it and gave me some advice on who may be interested. Will come back and would recommend.

Great place to look at bikes. They always have about 30-50 outside for all ages, so it's nice to…read morelook at a bunch at once. Bought my second bike here, a $650 bike for $59.99 and it's awesome. It's my second bike from this shop and both times the staff were helpful, bikes exactly as they looked and prices awesome. Highly recommend for bikes! (And the staff are very vocal that they check serial numbers with stolen bikes reported to make sure they don't accept any stolen bikes)

Even after I settled with EZ Pawn for their wrongful actions, the discrimination from specific…read moremanagers has continued. After letting it all go, I was trying to pay on a loan and was shown prejudice once again. I was even asked to leave the store for no real reason other than they didn't want me there. The managers in this store are so biased against people; it's disgusting. For example, I've been ridiculed for helping the homeless and have heard discriminatory remarks about homeless, people of color, and transgender individuals. I was told, 'Why did you do that? I would have told them to get the hell out of here.' They've also used sirens on people, not just those standing by the building trying to get some shade but also those at the bus stop. This store doesn't have any real leadership; it's just a bunch of kids playing grown-ups, finishing their day so they can run home and play video games. The manager who discriminated against me in the video I took yesterday is the same one who was lashing out at me with profanity just because he was having a bad day. I'm not the only one he's treated inhumanely. He also made threats that you were going to be fired if you were on light duty, even though you were hurt at work and never compensated for it. Experiencing further discrimination in the store yesterday opened a whole new can of worms, unleashing the PTSD that I had suppressed from my time working there. This treatment is unacceptable, especially after the company had previously paid me a settlement for their wrongdoing. You would think a strong company would fix this weak point. But maybe the goal is to find the slimiest people to do their dirty work. Also, they have so much stolen merchandise being sold out of the store, and you should beware that the negative energy from it can carry over to you when you buy it. And don't waste your time taking your jewelry there; it's a total rip-off. For instance, they will pay you 10 to 30 cents a gram for your silver and resell it for three to four dollars a gram. The more desperate you are, the more you'll get ripped off. It's also worth noting that the store holds contests for employees to get the most reviews, offering discounts for good reviews, so you should take those reviews with a grain of salt, as they are bought and paid for. I urge you to boycott the business. -Aradia Morningstar777"

On 10/15/25 Called on a loan that I have there and the woman who answered was very rude, I was…read moreasking her very politely if she could help me figure what I needed to pay. And she threatened if I didnt pay my jewelry would be sold or as they the staff put out on the floor.

I went in to pick up my car battery jumper they said they did not have it but one of the clerks…read moreremembers me being in there when I took it in I asked the store manager to go back and look for it and he said they've got too much stuff to go through... so I presented my military ID yes I am military and they said nothing pops up... I asked another employee and said she wouldn't know where to look... there is another pawnshop a little further down on 84th I am going to start going there now

I was on hold for 1.5 hours and no one answered the phone. Then called back and had a less than…read moreppleasant experience with who answered. I think the employees are unaware they are in a Customer Setvuce Position.

I am already in the process of having this issue handled with their HR DEPARTMENT, so I wont be…read morelong winded. Although, I must give feedback on my experience here. I made a purchase for an item on a Wednesday with my background check included within the purchase. I was informed to arrive back to this store location 3 days later to retrieve my purchased items. All throughout the transactio, the older female store clerk proceeded her wrongful transaction in jokes and smiles. Little to my knowledge, she was undergoing an intentional blotch within their system. When processing my transaction details, she (Older Female Store Clerk) put spaces within the credentials(which is not the proper/valid format) so that it would have an automatic block within my background check and final pickup destination. This was my very first time coming here as a shopper and I will not be back. I only wanted my item that I purchased, I did want not a refund. I would request that the Older Female Store Clerk who sold me my item improperly be suspended pending investigation. Thank you! If you arrive here, do yourself a favor and make a very calm departure. GOD BLESS AMERICA

Definitely would not recommend this place somehow they are able to purchase fake gold and resell…read morefor $500 ..! I went to a jeweler to check necklace and they said it's silver not gold. I'm really disappointed With this place and I hope they shut down soon place is a mess.

This particular store " 5360 W Alameda" is the ONLY EZ pawn I will go to the staff Shauntel, Sven…read moreand manager Courtney treat me like family! I have witnessed their courtesy with other customers as well and they share the same respect to everyone who walks through the door Fair pricing when buying and the same goes for a pawn/loan! Best customer service I've had PERIOD! Regards! "Wonderboom"